L & B’s Concrete

They did a great job on my new landscape borders and even treated us to a nice dinner! I get a lot of compliments on the new borders.

L&B did a great job on our project. Scheduling was easy and completed fairly quickly. They were quick to address questions and had good ideas for things we were unsure about. Their work looks great!

L&B did a wonderful job in our yard. The process was smooth and efficient. The design consultation came out great. The crew was helpful, happy, and willing to please. The price was reasonable, and I am so proud of the finished product! I almost didn’t use L&B because some of the bad reviews about service, but they also did a very nice job for our neighbors, so we decided to go forward. Glad we did!

Requested a quote, came out within 2 days, gave a competitive quote. A week later called back to say let’s go. Came out a day later to mark the lines, pick color, stamp/​style. Was concerned about timing after signing the contract, but they assured me I would get done timely. Well, from the time signing to completion was 2 days. It looks great, had around 200 linear feet installed.

Extremely poor customer service. Awful, never again.
I had them do both the front and back yards. They gave an estimate when they would show up, we told them that they were resurfacing the road and there were one day they could not access the house. No problem, they would be done before hand. That morning comes and they want to reschedule and I remind them about the resurfacing. They ask to come back in two days which I agree too.
Next morning, I get a screaming call from the owner saying that they cannot do it since the road is blocked. Well, yes. I even have a copy of the contract with me saying that it cannot be done on one particular day. That did not go over too well with the owner. He settles down and says they will be back the next day.
The delay did not bother me. Just irritated about the lack of respect from the owner. When they come out, I cleared out approximately six inches of grass or rock so they would install the concrete over and not reduce the size of my yard. That plan did not go so well. In the front they told me after the fact that the bush was too big and had to go around. Never said that when they spray painted the guide on the ground. They never said that before they started. I found out after they were done.
In the backyard it was worse. For an unknown reason they never explained to me, they ignored the guides, ignore the clearing, and put the concrete border right over a sprinkler head. The flag was there before they started (I did a walk through), but surely was missing after.
After the inspection I refused to pay the balance until my concerns were addressed. They told me that someone would be there the next day after the concrete cured and move the sprinkler head. They also told me that the owner would be in touch about my reduced yard size in the front.
Now I normally consider myself a pretty easy going person. I understand that bad things happen, that sometimes mistakes are made, finally that some things are out of your control. As long as someone is honest and communicates with me, I am the easiest person to deal with. Before the day was out I received a call from the owner, not asking what was wrong and what could be done right, but him screaming at me for my refusal to pay the balance due. There was no reasoning with him, no calming him down, it was strange. So in the middle of his rant, I calmly said (and he is yelling all the while so was not listening to me, but he did understand me) that unless he calmed down and started to communicate, I was going to hang up the phone and wait until he was willing to talk to me like reasonable people do. Click. A few minutes later someone else called me back and said someone would be there the next day.
No one showed up, then it was the weekend. No one on Monday either. I called and spoke a woman who was worse than the owner. I asked about the sprinkler head and I was threatened with a lien and a lawsuit between her screaming. Seriously? I think this is the second person ever in my left to have gotten under my skin. I made one more attempt to schedule the sprinkler head move and look at the front yard. That was the last time any attempt of communication was made.
I ended up using a third party to move the sprinkler head and paid only a portion of the total balance (subtracting for the labor on the sprinkler head and a token amount for loss of yard in front). I included the documentation with payment including pictures of before and after of the front yard and I never heard from them again.
To sum it up: poor customer service, poor communication, substandard work, and no customer deserves to be yelled at by this company.

We recently contracted with L&B to do a border in our back yard. The gentlemen who came out were friendly and efficient. The finished product looks AMAZING! This truly finished our back yard. Our only regret is that we did not do this sooner. There were multiple «looks» to choose from. We are very happy with the way this turned out and would recommend L&B to anybody looking to enhance their landscaping.

I wanted to take a moment and tell all of you just how pleased we have been with the products and services of L & B’s concrete Curbing. We recently had the decorative curbing done at our new house. It looks fantastic! Many of our neighbors have complemented us on how great it looks in our front and back yard. The prep and finish work were performed with extreme professionalism. In fact, one of our neighbors had their yard done by another company shortly before ours and it has discolored and cracked in multiple places. The color we chose were match exactly to our taste. The works were clean, fast and very respectful of our tress and shrubs. Many of our sprinklers needed to be moved and each was done perfectly with zero issues. This is one of the best investments we have made for our house and L & B’s Concrete Curbing is the only company we will ever use or refer to our friends and family. Both our daughters have used L & B’s for their curbing and they feel the exact same way. Five stars to Jimmy Louthan and his crews. Thank you!

This contractor came to our property to give us a «FREE» estimate. Then the owner came out to talk to us about the design. I saw a strange man running around with flourescent paint marking our yard without our input. I ran out and told him he could not design our curbs and walkways without us. He became belligerant and then started re-​marking the yard putting paint on our rocks, grass and borders. I had to stop him twice as he continued to mark and design where we did not want the concrete. He ««X’ed» a number of lines. I signed for the color choice and then called the company and told them we were going to select another contractor. The secretary got very upset and said we had signed a contract with them and they would be billing us 20% of the estimate! I told her I never saw or signed any contract. We get a bill in the mail for $ 600 plus dollars and a copy of the contract we supposedly signed. The signature was obviously a copy from the color choice, only they miss-​spelled our last name by adding an extra «w» in the signature. When we contacted the company, the owner started making up stories about my husband and I arguing and our dogs scratching his legs. We never argued as we had the landscape plan drawn up the previous summer and our dogs were never allowed out of the house. This company is charging for services without the knowledge of the customer. The supposed contract had no date, no cost, no printed name and a FAKE signature. It is on the back of the estimates. BEWARE! BEWARE! Nothing is free from this company and they will go to great lengths to charge you ficticious fees.