Kohl’s

I used to love this place. Like seriously love it! But lately the quality has plummeted! The last 4 things I bought here had holes in them. I didn’t notice in the dressing room but on the first wearing found them. I tried to tell customer service and they gave me no assistance. None. Thanks a lot. I have also been beyond screwed by there new discounts program. It just isn’t worth my time to shop here anymore.

Worst customer service ever. If you like to wait and wait then be treated like you do not matter at all. Then you have found the right store. And do not complain or they will dismiss you completely, because rather than try to resolve the miscommunication they take it personally and actually tell you they do not need your business. Can I give less than one star please? Oh no, no no. Just like Kohls

The manager should be ashamed of how bad the store looks. I left after 15 minutes because the shelves were a f****** disaster. Do not waste your time at this location.

Have I mentioned yet how much I LOVE Kohls? :) Donna assisted me with my very first online store pick up. She was very professional & courteous. I mentioned my mistake of typing in the wrong coupon code for my qualifying purchase, and asked how I could get $ 5 credited back to my Kohls charge card. Customer Service rep, Linda, gave me the 800 number to the online store, but went above and beyond and gave me $ 10 in Kohls cash! I was so pleasantly surprised by her amazing customer service, especially since it was my error to begin with! Employees like Linda, continually make my experience at Kohls a truly wonderful one, and the reason why Kohls is my preferred store. If Kohls ever decided to sell groceries, it’d truly be my only store I’d shop at ;)

Wow. I think a bomb exploded in the shoe department. I wish I could post a pic! The toy dept at a WalMart during Christmas rush is better organized. Fortunately I don’t believe this is characteristic of other stores.

Hey what a deal! A new dress, two sweaters, and a pair of sandals. My total was $ 125 but the cashier gave me a coupon! So it took $ 10 off of the total. That was so nice of her. I would come back for «non– work» items though. They have cute styles like Juicy Culture and Princess Vera. The shoes are a great deal!

Don’t come here without a coupon. You can literally always find one online or even in their store.
I got a pair of FILA compression shorts, white summer jean shorts, and Lauren Conrad flats from here. There’s a great selection of house ware (Kitchen Aids and utensils) as well as men & women’s clothing. I don’t prefer to come here for house stuff as much as I prefer Target but their clothing options are decent and there’s always a sale. My flats were @ first super uncomfortable but are now very comfortable about being broken in.

I went in yesterday morning at 11am to pick up some shoe polish/​leather protectant for a new pair of boots my wife bought last week. I entered the store where the cashiers are located and walked up to them looking for help finding the item. None of them would give me the time of day when I walked up for a quick question because they were checking out customers. I understand how that goes so I wander around the store and notice way more employees than customers. None of the dozen or so employees I walked by asked if I needed any help. It was obvious they were all avoiding customers as they went about their merchandising work. I finally found the shoe department thinking that’s where the shoe polish might be located. I walked through the large shoe department for several minutes while listening to the Manager talk to two different employees about when they were going to lunch and what tasks need to be completed after lunch. They all ignored me as I was obviously walking around looking in all directions muttering «where would that shoe polish be?» I finally went up to an associate in shoes and she bluntly said we don’t carry any and walked off. As she was walking off I said that’s surprising given the huge shoe department. She said, «yeah a little too big if you ask me» and continued moving away from me like I was just another pesky customer. I was amazed at the lack of customer service and you had to be there to get the full idea of how horrible it was. I asked for the store managers name and the assistant manager reluctantly gave me a name after playing games with me about it. Of course she never asked «was there a problem?» 20 minutes after arriving I walk out empty handed and flabbergasted. I will never shop at another one of their stores.

Great deals and such wonderful employees! Purchased a Samsonite suitcase last week and didn’t notice there was a $ 50 instant rebate in spending $ 200. I went today and purchased another suitcase and was able to use the $ 50 rebate, a 20% discount, a $ 10 coupon and they gave me a credit for the previous Kohl’s cash I had used.
I also was given $ 30 Kohl’s cash for my next purchase. I basically got one great Samsonite carry-​on suitcase for free and the other one for half-​price! WooHoo!
All these transactions and adjustments were handled by Lora and Denise who really helped in getting me all the discounts. They were so professional, friendly and efficient.
It made the shopping experience so much better in knowing the Associate’s are looking out for the customer’s best interests!

I love this store!!! There is always great sales and the staff is so friendly and helpful!!! The products are well made and the variety of items sold makes choosing one a lot of fun. I even got an extra 15% off at the register when I was checking out because I have a Kohl’s card.

ADDICTED!
I ground myself from Kohl’s about every other month (or until I pay off my Kohl’s Card)
I can’t help myself… Discounts, Sales, Kohl’s cash, etc!
It reminds me of the old Mervyns stores we use to have at Buckingham back in the day. Great place for gifts around the holidays, after a move when you need some new kitchen/​bathroom stuff, and great place for decent children’s clothes.
I can always find a way to spend a gift card here!

A Kohl’s is a Kohl’s if by any other name, though one cannot rate each Kohl’s all the same.
I’m a semi-​regular Kohl’s shopper, as they can have some superb deals and a good selection of men’s clothing. I’m a fan of the Apt. 9 line that they carry, and they have a great selection of kitchen and bedroom items.
This particular location always seems to be busy. The last time was no exception, which was a normal Saturday with a line 15 people deep on both sides of the store. Quite frankly, I don’t like shopping at any of the stores in this center, as they’re always crazy busy. But it’s my nearest Kohl’s, and they still got the goods. Plus the ladies checking everyone out were still friendly despite how busy the store was.

Kohls is Kohls. They’ve got their little tricks and tactics to get you into the store and give you discounts and Kohl’s cash. Fine, but even with all that, you still are paying about the same as you would elsewhere. When goods are marked way up, it doesn’t matter if they’re 30% off or 50% off. They’re still the same price after discount as they would be at other stores.
They have nice stuff, and the store is well organized. One cool thing they do is have electronic displays on most of their shelves or tables to display the discount. Its a neat tech incorporating trendy little tactic.
They aren’t bad, but they aren’t good. This place is just a 3/​5, its A-​OK.

Went in here because I thought the price of underwear would be decent. Nothing in there is what I would consider «affordable». The people marketing that store are geniuses because they make people think they might actually save money. Staff was rude and aloof. Completely understaffed. I went to where I could get the same treatment with much lower prices, so I went to Ross.

My name is Vicki P. and I am addicted to Kohl’s Cash, coupons, sales, and clearance. I also like shopping in a clean and well-​organized store. And by shopping in this LEED Gold certified building, I’m doing something good for the environment. Or at least that’s what I tell myself. I’m an addict, you know.
Not only can I outfit and accessorize myself at Kohl’s but I can pick up all kinds of furnishings and decorations for my home as well. This store has a wide selection of home goods for the every room in your house, including your patio or deck. They also carry tons of seasonal holiday items for every holiday of the year.
Maybe what I like most about this Kohl’s store is the excellent customer service I receive from the helpful and attentive staff each time I shop. During my most recent visit, I had a issue with a gift card not being activated. This was discovered only after the cashier rang up my entire purchase. Though she called Kohl’s Gift Card Central (or whoever it was) for authorization to activate the card, they were unable to do so. She apologized profusely and had to void my whole transaction and send me to the customer service counter at the back of the store. The store manager (Joe) was at the customer service desk and was also unable to activate the gift card. He did take off another 15% from my purchase «for my hassle today» and had someone ring me up again at customer service instead of sending me back to the cash register at the front of the store. As it turned out, the inactive gift card had nothing at all to do with Kohl’s but was the result of my husband’s inattention as he rang himself up at King Soopers (thanks anyway, Honey, it was a lovely thought). Still, those Kohl’s employees did everything they possibly could to assist me that day and I always appreciate it when someone takes the time to make sure I’m a satisfied customer.

Oh, Kohl’s, you think you are so sly with your sales and coupons and Kohl’s cash, but even with all of those little ploys, I still pay less at Target and WalMart. I will however say, I do love your picture frame sales and variety. This is the one good thing I can say about Kohl’s; your frames and prices on them are pretty good.
The store is neat and clean and the restrooms are kinda sophisticated for a store. The staff has never been too superb or too dismal, they have been just right. They baby and toddler clothes are very swayed in the girl direction and I find it hard to get some boys clothes at a good price here. The women’s area is geared toward the older woman for sure and there is not much for those between 25 – 40. Overall, if you are Kohl’s lover, you will like this Kohl’s a lot. I however, will continue to shop here just for picture frames.

I love this Kohl’s! The new shopping center is fabulous, and it brightened up the area a lot. This Kohl’s has so many departments, and everything is organized. The staff is also very helpful and friendly. The only reason why I didn’t give a fifth star is because I want to come back here again to see what kind of other shopping discoveries I can make!

Just got a wool coat 65% off! Oh and my mom used her senior citizen discount for an extra 15% on top of that cause its Wednesday! They didn’t believe she was old enough so they asked to see her ID. So i guess it was a good day for all! This place isn’t near Colfax though, its where Buckingham Mall used to be…