JM Auto Service

JM has worked on full size F150 and Honda Accord. Both jobs were superbly done. Great customer service and top notch finished work

Took a damaged vehicle there for repairs and was told it could be a while before repairs were done. After a couple weeks, they e-​mailed and said it would be done at a specific date. They DID NOT deliver. That would have been ok if my rental car was due to be turned in. Asked them to help with a rental and they hem and hawed around to where the rental HAD to be turned in. So, no car. The owner, who I was talking to could make a decision. Instead the owner and his employees just wanted to point fingers at each other as to who had sent the e-​mail. Heard the whole conversation as they though I was on hold but I wasn’t. To make a long story short, they are liars here and the owner seems disinterested at best. Should also note that the estimate of damages went from an initial one of about $ 5500 to a final one of over $ 15 000. If you get into an accident in Aurora and the cops are calling a tow truck, ask them for someone other that JM auto. You will be a lot happier.

I took my damaged vehicle here a few weeks ago after a minor collision. I called first and they organized the vehicle rental for me, they updated me every few days and their overall customer service was brilliant. I couldn’t thank them enough for the work carried out.
Thanks everyone

Needed my air conditioning recharged. $ 1300. And 6 visits later my air is working and blowing cold. One week to the day after picking up my car I am driving on the freeway and my hood flies open. No injury to me but car sustained a lot of damage. And the air conditioner failed as I was stranded on the side of the road. Upon inspection after accident we found tools in the engine compartment that JM had left. I am convinced this is what caused the hood latch to fail. JM takes no responsibility. They are negligent at the very least. STAY AWAY!!!