Jiffy Lube

I always come to Jiffy Lube for my oil changes but will probably not come back to this one. Lack of communication between the greeter and mechanic led to an oil change I didn’t need. I was here last month for that and only came back because they were out of the fuel filter last time. Took much longer to do the work than I was told, but I expected that. I’ll still come to Jiffy Lube but not this one.

I have been to this Jiffy Lube before and was not impressed. I believe in giving second chances so today I went in and the staff was very polite and very knowledgeable of my car they did a great job and I would recommend this Jiffy Lube to go to for your car needs.

Second time at the same location that they have been out of stock on my air filter. I even asked when they recommended O replace it if they had it in stock — shows in inventory but no physical inventory. They say they ordered it so they would have it next time, we will see. It took well over 40 minutes just to get an oil change and a bulb replaced when told it would take 15. Staff was friendly.

I came to Jiffy Lube on 10÷16÷15 for a simple oil change and to see if they could replace two lights on my truck. Oil change went as expected, giving me several options to choose from, but also giving me recommendations because I lack knowledge in this area. John D. was the main mechanic that worked w me. He was very knowledgable and polite. I wouldn’t ask for anything less than the service he provided. The new GM was also involved with helping me get my windshield chips fixed since I had to file an insurance claim. Everyone else that was working at the time was extremely courteous and well mannered. I had asked John about a few other things and he, again, gave me great recommendations and suggested how I could go about my concerns. I would highly recommend these guys, and Jiffy Lube, to anyone needed s quick oil change or minor repair on their vehicle. I’ll definitely be back.

Most of the guys here are friendly. The guy who went over which service I was going to do was pretty pushy with the add-​ons, but I just said no to all of them and got a $ 25 oil change (with a coupon that came in the mail)! Beats having a blown engine!

I’ve come to this location a couple times. The first time I got an oil change they were great to me they did a really good job they were nice I got a coupon it was great. The second time I went in didn’t know that Jiffy Lube doesn’t do full tire services. But the gentleman that helped me took $ 20 only said he could take cash put a plug in my tire told me that I would be fine that we shouldn’t be flat the next day and it was. The same day they did not give him your see I went back after one they sign their name on a piece of paper on computer paper. They couldn’t even give me an actual receipt. The guy that took my $ 20 pocket of my money. The next day I called the manager he says he’s going to take care of the issue. At the same time the guy who screwed me and could’ve just told me that they didn’t do full tire services and send me along my way walked in the lobby. I would’ve fired the guy but obviously the manager didn’t take care of the situation. I will never go to Jiffy Lube and I will never recommend it to anybody. It is employees like that that give good places like Jiffy Lube bad reviews and bad reputations.

DO NOT COME TO THIS JIFFY LUBE!!! WARNING!!! DO NOT COME TO THIS JIFFY LUBE!!!
I have been going to this location since I got my car a few years ago and never once had an issue. The workers used to be nice, friendly and honest. I went to this location on my birthday, 7÷31÷15 to have my oil changed and I was treated like a piece of trash. Reggie is the manager and he is the one that not only degraded me, but also his employees. After trying to sell me extra services for the second time, Reggie became extremely upset about the way his new employee was selling the product to me. After I told Reggie, just like I told the other employee, that I did not want or need the service he became violent and irate. He did not like that I said they were trying to «hustle» me and he took offense.
Reggie continued by calling me a «bitch ass nigga» and tried to assault me several times while his employees kept telling him to stop and held him back. Reggie also told me «I know where you live, bitch ass nigga». An obvious threat to the life of myself and my family being that they have all the information they need to find me and do great bodily harm to me.
Reggie berated me in front of his employees and other customers and told me to «get my bitch ass inside and pay him his money». I tried to go through corporate and report this issue and they didn’t even apologize for his intimadating and racist behavior. Reggie also lied and said that I knew him outside of Jiffy Lube. I don’t know Reggie from the next person. The people that used to work at that location and reconized me from when I first went there are the only people I remotely know at the location. And when I first contacted the owner of the store they asked if I knew him and I told them not at all. It seems like they wanted to protect him and make it seem like this was an outside issue, which it was not.
Before this incident, the same people tried to sexually harass my daughter, making inappropriate and unprofessional comments to her. They made her feel uncomfortable and like a piece of meat. PLEASE DO NOT GO HERE FOR YOUR OWN SAFETY!!! I also have reason to believe that they have stalked her and used her information to contact her for no business reason.
This jiffy lube is racist, they don’t care about customers AT ALL!!! They will try to physically assualt you if you don’t want the extra services they are trying to sell. I am still scared for my life that Reggie will come to my home and assault me.
I have never been treated this way by any company I have done business with. I don’t even believe that my oil was ever changed because my oil light is on and says that I have 6% oil life. PLEASE DO NOT GO TO THIS JIFFY LUBE! They do not care about helping you or changing your oil and all your information is at risk with this company. They are obviously misusing the information in their systems.

I’ve been a loyal jiffy lube customer for years. This was the worse experience ever. My oil change was $ 80, which is even more than the dealership. On my receipt it states all my fluids were topped off, none of them were. In fact my washer fluid was
Bone dry. A signature oil change usually also includes them filling your tires with air if needed, which also was not done. And then they tried to upswell me a coolant flush for a ridiculous amount and convince me that whoever worked/​owned my car last put windshield washer fluid in my coolant. No. My coolant is blue. As people who regularly see various makes and models of cars, they should know what coolant is used In a 2012 Honda Civic, which just happens to be blue. Luckily, I knew they were clueless with that, had I not, they would have flushed and put the wrong coolant in my car, which we all know would have not ended well. Overall, this location has ended my 5 year loyal patronage with jiffy lube.

Worst customer care service in oil industry around Denver. I wouldn’t go back there if my car was about to die. f those guys!

Not that jiffy… plus all the workers seemed unhappy… we will see what happens now… my car is in the bay… and why do people have to crowd inside… PERSONAL SPACE!

Don’t go here. Got an oil change, they tried to tell me my power steering was bad thinking I knew nothing about cars. It was perfectly fine. Gotta stop these people.

I knew something was wrong when I realized the windshield wiper they charged me to replace wasn’t installed. A few days later, the skid plate under the car came off. The replacement they installed fell off two. Days later. I took my car to the dealer and Jiffy Lube reimbursed me for that expense, but the only thing they offered me for my multiple trips and wasted Saturday mornings was a free oil change next time I come in. No way am I going back, even for a «free» oil change.

I’m used to paying $ 20 for an oil change and get it done. Here everyone wants $ 40 plus Conoco… Greese Monkey Etc… I searched on line got a coupon for $ 24.95 for Jiffy Lube… in and out 25 minutes. Got there one pm they were packed 8 cars lines up… but they push you out… they had a dozen recomendations… my car has 200,000 miles on it and has new wipers… I paid my $ 26.08 with tax and was on my way… the entire staff works hard… non stop A++ as they say… no monkeying around for me!!!

DONT NOT COME HERE
Yes they are friendly but they scam. I went in for an oil change and they told me my light bulb was going out so I agreed to get it replaced for ten bucks, than later that night I realized it was STILL OUT thankfully it was still open and I told them why did they lie and they couldn’t say anything, they told me it didnt get changed because my car an 05 Nissan Altima required a «special» bulb that was 70 bucks… HAHA WHAT? That’s a lie I’ve bought the other for about 20. So I told them and also why didn’t they tell me that in the first place? Instead of still charging me with out changing it?
So then I asked for a refund for the bulb and he said he would give me a full refund of everything so I was like WOW AWESOME but no 2 weeks later my refund money is still not in my account! SCAM SCAM SCAM never coming here again.

#1, the last time prior to today, was a mess.
They put in 0 – 20 Synthetic oil, vrs. the factory spec’d 05-​W20, which i was told was the same ! really, so i checked out the oil can and saw the wrong oil and demanded they drain it and a new filter and re-​fill with 5W-​20 per the Jeep Specs.
They did all of this without any more of my comments”.
Now today, well a MESS, they did the Oil change, i did wait to see” the correct Mobil One oil and waited for the job to finish.
Then i paid went out to the Jeep to leave and found the door handles, steering wheel and gear shifter with Oil on them… i took out my clothe and wiped it off as best i could, now i have a black hanker cloth and … so i said this is NUTS, i went back in and ask for the car items to be wiped down, and this was not done properly, you do not use a dirty red cloth for this… !!!
and then the young man said, «well it happens» !!! really !
I am done with this location after 14 years ! Done !!!
Good Luck

Out of all of the jiffy lubes in the city this one seems to be the fastest for sure. All of the guys that work here are super respectful and very nice. I was the first one to show up this morning and when I pulled up and told them I needed an oil change everyone got up and started working right away. They don’t push you into buying things you don’t need here but if you do need something they do recommend it, and explain in detail why it’s necessary. They had me in and out in 20 minutes! A+++++ for this jiffy lube.

I would rate this establishment 0 stars if possible. First off it took nearly an hour for a basic oil change. The stores manager is a legitimate maniac. He got in my face multiple times when I was questioning about the work they just did on my vehicle. It was like he was trying to fight me… I don’t care who you are or who you think you are dealing with. The way I was treated was absolutely pathetic. The entire team of «mechanics» just stood in silence as their manager argued with me like he was trying to start a fight. It was overall a terrible experience and to top it off, I left with my car now having more issues.

I went here to get an oil change and transmission flush. With a discount it came to 150 and some change. The mechanic checking me out charged me 225 and then when I asked for an explanation started to become argumentative. I eventually met with a manager, and received my $ 75 back. WOMEN BEWARE!!!

I recently went to this location to get my car worked on.
Didn’t need an oil change, but our vehicle had suffered some collateral damage (fighting for Denver’s downtrodden puts a lot of wear and tear on a crime fighter’s transportation) and we needed help fixing it up.
The guys who helped me were fantastic! In less time than it takes to wait out a downtown Denver stop light (20 minutes?) my car was fixed, and done for the cost of a handshake and slap on the back.
I love these guys and will go there all the time for oil changes and whatever else I need done to my crime fighter’s transportation fleet.

There is no where else I will go for an oil change. These people are so fast, nice, and always want to get you the best deal they can. I get repairs when it’s possible and always know that they will be real with me. If they could fix everything on our cars I would have them do it every time. I have never been to any other Jiffy Lube so I can only speak to this location but I have been going for over 10 years even though other places offer cheaper oil changes, this place is the best!