J.D. Byrider

I went in to talk to them and try and get some information on what possibilities that had to offer me. Sat down and spoke with Casey. I made sure to tell him that I just wanted some information and that I didn’t want my credit run at that time. He assured me on more than one occasion that he would make sure that the finance manager would not run my credit. After I signed some paperwork and waited I spoke with the finance manager who gave me the information that I was looking for. I decided this was not the type of place I was looking to buy a car from and left. Later that night I got an alert from credit karma telling me that I had a hard hit on my credit. Not really what I’m looking for when trying to buy a car. Anyway, called to let them know that this happened and the manager could care less. He said, «well, what did you think we were going to do?» All I know is that Casey, assured me they wouldn’t run my credit and they did. Make sure to read EVERYTHING you sign! Oh, and the reason I chose to walk away is because all they had were 10 year old cars and wanted a monthly payment of $ 390. Uh, no… I could drive a late model bmw for that. Ripoff!

We’ve (My wife) had quite a few problems with their service dept. (The people running their Service Dept. are idiots I think & dont expect you to know anything about cars)
Alex who is the general manager bent over backwards to help us! He’s a great guy to go out of his way for us so much & I’m very impressed by his willingness to make sure everything was well with us! Thanx to him, were very happy. Thanx again Alex, their very lucky to have you there! (If it weren’t for Alex they’d have a 1 STAR rating from me).
Overall, not a bad place or business although our experience we’ve had with them hit a rough spot. Once again, Alex, the General Manager is a Great Guy!