Greenbee Parking

While I did not book in Colorado, I did reserve for Las Vegas from 12/​24/​15/​— 12÷28÷15. I drove from Los Angeles and was planning to fly out of LAS to Miami. Heck it was reasonable. Good thing I showed up 3 hours early and at least 30 minutes before my check in time to Fortune hotel (where I was told to park according to Greenbee). Went inside and was told that the place is overbooked and I had to find another spot. I have paid for my reservation at least 3 weeks in advance and now am told to find another spot. I ended up having to drive and park at the airport. Ended up costing me almost 3x the amount. Had I known what a screwed up company it would be to oversell their capacity, I would not have booked with them. I would NEVER book with them again.

Greenbee has basically zero accountability for their affiliates. Claim to have a shuttle that runs and claim to have a secured valet parking lot? Good enough.
I booked through Greenbee for the Tradewinds Hotel out of LAX.
Here’s the long and short of it:
— I waited 40 minutes just to get to the front desk to tell them I’d had a reservation.
— The driver was on lunch, but cut his lunch short to take me because there was only one shuttle on (It takes 35 minutes to make it through LAX to get the which means they should have 3 shuttles to comfortably meet their 15 minute shuttle estimate).
— On pick-​up it took 1.5 hours (between 9:40p and 11:10p) to be picked up, then another 35 minutes to get back to the parking.
— It took another 45 minutes for me to get to the front desk (I cut multiple people by saying I just needed my car key. The person directly in front of me in line had been there for 3 hours, a poor British sap who’d booked a bed and had been sleeping on the floor for two nights because they didn’t have a bed available and wouldn’t refund her money so she could go elsewhere)
— My car was at an off-​site lot and had not been pulled ready for my reservation pick-​up despite all previous calls to inform them I’d been coming for the previous 2.5 hours.
— It took another 30 minutes for them to eventually get a security guard to drive me to the off-​site lot.
— The lot had no security
— There was no lock on the gate
— The gate was open
— The front of my car was driven up onto the parking block, scraping the skid plate.
If you want to save a few bucks in order to:
1. Nearly or actually miss your flight out
2. Spend 3 hours waiting to actually get a shuttle to the lot and then your car out of the lot once you get there
3. Have your car in an unsecured lot in the one of the highest crime areas in Los Angeles County
4. Have your vehicle driven haphazardly without regard to its condition
5. Listen to horror stories of people sleeping on the floor, having no other place to go and being stuck at some godforsaken twilight zone of a hotel.
Then I suggest you go somewhere else.

This company has to be one of the worst I have ever experienced. We booked through the Greenbee website to park our car at Econolodge while we were on vacation. The ride to get from the hotel to the airport was quick and pleasant. After we arrived back in Denver, we called for a ride and were told around 20 – 25 minutes. Nearly an hour later, the shuttle finally arrived, which served multiple hotels around the area. After getting on the bus, the driver told us that our hotel was out of the way for him. If it is out of the way, they shouldn’t use it for Greenbee as a parking area. After dropping different sets of people at different hotels, he proceeded to let us know again just what an inconvenience it was to take us to the car. To save $ 15 on airport parking, this was absolutely not worth it.

I reserved and pre-​paid a parking spot at San Mateo SFO Airport Hotel. The confirmation stated that the free airport shuttle ran every half an hour. When I arrived, I was told there would not be another shuttle available for over an hour. «The other shuttles are booked.» What’s the point of reserving an airport parking place if there is no shuttle to take you to the airport? While Greenbee (company name is actually Lotspace, LLC) agreed to refund the charge, I ended up paying more than double because I had no other option than to park at SFO for the duration of my trip. I won’t ever book through Greenbee again.