I don’t shop in Eddie Bauer at all. I actually think it’s way over priced for the items they have. It is all outdoors fitness like apparel for men and women. It’s just not my kind of store, but I got a Christmas and wanted to return it. Perfectly fine tags attached and gift recite. I was told by the lady I would have to receive store credit and they could not give me cash back or refund the card. I understand a lot of stores do that to keep the money, but I really don’t think it’s fair when it was not my choice to buy things from there in the first place ! I had a gift recite and tags attach. They just want to draw people in to over priced clothes and then keep your money. Just not my kind of thing.