Denny’s

I came here because I got a gift card. The place was pretty crowded on a Saturday morning. I got the French Toast slam 800ish calories (2 slices of French toast, 2 over medium eggs, 2 slices of bacon & hashbrowns). The French toast slices were much smaller than I expected them to be but they tasted good. I tried the Minute Maid triple berry juice that came free with the meal. The meal seemed small but it was enough to fill me up.
I like Denny’s because they have tons of menu options, the layout and food is consistent in all of their locations & this place opens late (great for late night drunchies).

Horrible experience… When asked at the register how everything was… And we responded not good the cashier didn’t say anything. I asked her why she asked if she wasn’t going to do anything about it… She said because if your food was t good it’s not my fault it’s the cooks…

It’s more of s 1 ²⁄₃ star. I came here today with my cousin for wifi more than for breakfast. I don’t know what my cousin but we pretty much ordered regular breakfasts. Eggs meat Browns pancakes and coffee. Pretty simple. However they messed up my order two ways by giving me wrong meat and under cooked hash browns when I asked for extra crispy. I question the cleanliness of their dishes since there was something in my water. And for the price of $ 19.15 for some basic food, I don’t plan on coming back

It is Veterans Day and online this place said it is offering a free Grand Slam breakfast to Veterans, in which I did serve our country. We arrived here to a line of Veterans and they refused to seat us so we stood in line for fifteen minutes. Many Veterans left while waiting. All the tables in the restaurant were dirty and they only staffed two waitresses and they said finally that we could sit down. We had to clean our own table. They didn’t have any menus at the table either my wife had to grab two of them from another table. The waitress states that she had been there since 10 pm and was tired. All I have to say is shame on Denny’s for how they treat Veterans and lying about what they said they were going to do. The manager of the restaurant should have known this was going to be one of the busiest days of the year. I believe they did not want to hold up to their end of the deal but yet still get credit for taking care of Veterans. Shame on you Havana Denny’s for saying you will do something for those of us that served but not. Totally unpatriotic.

I’ve had two experiences with this Denny’s, both extremely negative. This Denny’s has serious managing and staffing problems. Stay away if you can.
My recent experience was on a Saturday morning at about 11 am. My wife and I approached and saw about 20 people waiting around the entrance inside and overflowing outside. We waited in line near the counter as the hostess (?) took money and processed credit cards for customer’s paying their checks and leaving. We waited for about 5 minutes and we noticed there were at least a dozen empty tables, already cleaned and ready! We wondered how there were 20 people crowded around the lobby waiting with so many empty tables. When she finally got to us and asked if there were two of us, we inquired about how long the wait would be. She said, «oh, it shouldn’t be too long. I just haven’t had time yet to seat these people.» Taking money in no special hurry, she just hadn’t had time for any other customers and had no other help? The customer service situation seemed so ridiculous we cut our losses and left.
My previous experience was at about 1:30 in the morning. We had called ahead and asked if we could place an order for take out so that we could come pick it up. The night manager was a 20-​something year old kid that came across really cocky. He had no concept of customer service. When we arrived to pick up our order, he had a look like, «oh shit». It was obvious he didn’t put in our order. He went in the back and told the chef to start making some food, then came out and made up some excuse about why it was delayed. This was too long ago to remember the details of our exchange, but in the end, the order was wrong, probably because he was going off of his memory of 30 minutes earlier and very much delayed. He made no attempt to be polite or apologize for the delays.
How many chances does a restaurant get to make a decent first-​impression with a customer?
This Denny’s blew it twice. I’ll avoid it conscientiously from now on.

The restaurant is sometime dirty, but the food is okay. I like the chicken fried steak breakfast!

Had breakfast here I have to say the breakfast isn’t bad. Pretty average food my waiter was very good, had my food very fast though. Coffee was definitely strong which I like my coffee pretty strong anyways. But overall just average nothing spectacular.

Great food and they are open 24 hrs which is nice. Interior is also beautiful and damn dem nachos was good. Thanks for opening 24hrs.

My last comment posted prior to my completing!
— newly redone interior is nice!
— food was awesome! Hot fresh coffee.
— greeted by ELY who was working by himself at 11:30 pm — great guy! Excellent service!!!
— didn’t wait for a table — clean & seated right away.
We just moved here from CA.

I think this is were reject waiters are sent. Our waiter had one table and couldn’t get anything right. He also had the personality of a rock. Really made the meal disappointing. But two stars because the food tastes good

Terrible service and poor food. Beware. We both ordered the pot roast. Both had far far more fat than meat. And after eating most of a roll i notice a good patch of mold on the end I was holding. And sure enough I check the other roll and it too was moldy. Upon informing the server, She takes the plate. Brings back a different fresh roll and says these are our rolls. See no mold. That was seasoning… And walks away.
Check please! Charged us full price without even one single apology. Walking back to the table to leave her very undeserving tip. I notice all three tables next to us, still uncleaned, all three had full plates of food and to go boxes on the tables. Ours being the fourth.

I’m here writing a review because I had a terrible experience. I mean, really, who wants to write a good review? Anyway, went there at 7:00. Expected there to be a bunch of servers out running the floor. There was one person serving the entire floor on a rather busy night. Not her fault but there was a lot of time spent by what appeared to be management standing around and only helping when there was more than one tray to carry to a table. Ridiculous. Definitely not coming back. Village Inn is more of my taste, anyhow. Just went for «Hobbit-​inspired» menu and it was gone so whatever.

Food was adequate, service was good and the time to get our meal was very slow. I can’t stand getting waited on and the server or cashier can’t even look at you.

C’mon people. It’s Denny’s for crying out loud. It’s a KNOWN QUANTITY. The $ 6 dollar French toast deal was great. Fattening, cholesterol raising, blood pressure spikingly delicious, and hit the spot after a good night at the pubs.

I came here after Easter service for breakfast and received the worst service and to make matters worse the place wasn’t even crowded. That should have been a sign since several churches nearby were letting out and many were heading to brunch. The woman takin our order kept focusing on the other waitress. When I asked her to confirm my meal she said she got it. No cheese on the eggs. My mom requested water when she took our drinks before our order — never came. Asked her again never came. Another table became upset at the delay and the gentleman got up went to the register and made it known the waitress was missing. In 2 minutes she rounds the corner with everything for the three tables have been waiting for including out waters. No food mind you. The guy at the other table immediately demands a box and leaves. We get our food and several items are missing. My eggs, my mom’s pancakes, my son’s toast. (Please recall that I asked her to repeat the order twice because she kept talking to another waitress while taking the order. She even asked if I wanted cheese I. My eggs. After telling her about the items, she comes back with … A receipt to argue that I didn’t ask for eggs. Yes I did. No you didn’t. WTH? So this is service? To tell me what I DIDNT order? Didn’t even bring the toast or the pancakes… Just came to tell me I’m wrong. I get you are on your feet, I get that you may have a bad day — I don’t get telling the customer. «No you didn’t». Customer service is to FIX the problem! To find a solution — not to make the problem worse. How easy it was for you to get my eggs. You still ignored my request for no cheese. Still trying to prove your point. Congratulations!!! I will never go back to this Denny’s point made.

So, we came in and sat down… then waited, and waited and waited. It literally took 10 minutes to get our drinks. The coffee… was only half full when it came but it was delicious.
The table was a bit dirty when we sat down and we had to ask for it to be cleaned.
The food was, fine. Overall, the feeling I’m left with after eating here is adequate! I probably won’t be back.

The food at the location on Havana is pretty good, but the service is terrible! It took 15 min to be seated, 10 min to be greeted, an hour to get our food, then to top it all off my pancakes were raw! An hour for raw food, how does that make sense? Then to top it all off when we asked for a manager, we were told she was unavailable because she was in the back COOKING. The service at this place was absolutely ridiculous and this isn’t the first time we’ve had service like this. But this is the first time it’s all happened in one visit! Good food plus bad service= not likely to return

I must say, this place gives you what you pay for. As a college kid I loved their food and hours but as a parent ten years later I not impressed. The server was nice and attentive, but the food left us feeling sick. My son had cold chicken nuggets, and I had runny eggs when asking for over hard. We also ordered a dessert (pancake bites with ice cream) that came out raw. I think I would come back only for the coffee because it is still as delicious as it was the first time I had it fifteen years ago.

The late late night staff are terrific. I come here to do homework, as they have very fast, very free Internet.
The food is Dennys food, it’s always been good for me. I’m not expecting steakhouse quality, and if you are, you’re kidding yourself.
Go with the lumberjack slam, it’s the best value, and has a huge amount of breakfast food to it!
Anyways, a great place all around.

This is the grossest Denny’s I’ve ever been to. It’s old, run down, and a whole (large) portion of the restaurant was completely dark and empty. In addition, the whole place reeked of bathroom cleaner. Definitely enough to stifle any appetite I had walking in.
There’s plenty of breakfast joints in the area. Skip this one!