Conn’s

We purchased a very expensive Sharp 80″ Smart TV for around $ 3900.00, from the Thornton, CO., store. The sales people did not tell my husband that the TV was non-​returnable. We got TV home, realized that it was too big for our living room, immediately boxed it back up, and returned to store very next day to return it for a smaller TV, probably a 65″. When, only to our surprise to learn that, all of a sudden, their policy was non-​returnable. I believe the paperwork shows that items can be returned for 15
% restocking fee; we were going to purchase two TV’s in return for this 80″. The sales people are anxious to sell you, but not cooperative or helpful, quite the opposite, when you bring back a item to return! In fact, one salesman started talking my head off trying to get us to keep the 80″ TV. We’ve even contacted the CEO of Conn’s to no avail so far. Don’t buy from this store. I don’t even want to give them a one-​star!

Sometimes a reasonable offer seems fair. It is hard to then find out you have been taken advantage of by some greedy corporation, and unfortunately it is the folks who need a break are used their key tarket.
My strong opinion about Conns is true and based on current experience .

Please, for your sake, if you need something for your house, furniture or other, figure out how to get inexpensive used things and then buy new when you are able. In the long run you will find something as simple as a couch that may sell for $ 800 will truly cost you at least three times that much. A truly helpful situation will not charge more than a fair price. Excessive interest rates are not a fair price but it is what you will pay to Conns Home Plus.
If you are like me, or going through something in the same type of situation, (I have been a single mother of two — their Dad died 10 years ago, and a few years later I fought cancer). All too often I have been a target for this type of business and charged far more than a fair price.

if I could give this shady place — stars I would. PLEASE read this if you’re thinking of purchasing anything here:
I purchased a TV a year ago and was promised no interest rate as long as monthly payments were on time, which they were. After about 14 months they told me they are charging me 34% INTEREST EVERY MONTH. I’ve paid $ 700 out of the $ 1100 the TV cost and apparently I owe them $ 900 still. How does that mathematically make sense? Anyway, avoid this place !!! They market all electronics hundreds of dollars above retail price and screw you over really well. Name suits the company well.

Wow… In all fairness I shopped at the Thornton store. Although I see that the integrity or lack there of pertaining to this chain is pretty consistent.
They do not honor their price match guarantee and will invent reasons as to why they won’t. Conns also do not return phone calls in hopes that you will go away. Even worse the manager, Robert at the Thornton store is rude and unprofessional and seems to be proud of this shortcoming. Robert was adamant that it was our fault that we did not hear back from him regarding our price match. WE were suppose to call HIM back. He seemed to delight in pointing this out several times. He is likely extremely lazy and equally not worth the salary he makes. (Strictly My Personal Observation)
Do not buy from this store!!! They are overpriced. If they weren’t they wouldn’t have to lie about their price matching policies. Don’t do what I did. SHOP AROUND FIRST. My mistake. «Conns.» They live up to their name.

Bought a 3 piece leather living room set and after just 2 months the leather in the arms down the front is getting creases in it. Cushion on love seat is seems to be falling. Had a tech come look at the furniture and he says there is nothing wrong with the furniture and the way it is built is how all the manufacturers are making new furniture. Store is unwilling and unable to do anything they tell us we must contact customer service. CS says nothing they can do per tech report. I want the furniture out of my house but looks like I am stuck with it. Worst place ever do not shop at any of there stores sale people are worse than used car sales people.

«ZERO» stars for Conn’s. They are just that… Cons. As the others have mentioned, they are liars and deceitful. If you look them up at their corporate office in TX, they all pull the same B.S. with everyone in every location. They refused to call me back when my living room set started to deteriorate after the first three weeks.
They sell poor quality furniture. The washer dryer I purchase, the delivery was horrible. The manager will not call you back. I have been waiting for months now for a return call from Jenn the store manager but she never called back I then got a hold of her and she said «Oh I’m sorry no one called you back, I will let them know to call you». No call back. Got a hold of them on the phone last night and they told me they do not have a return policy. Then why did they tell me to call them if I have any issues with the furniture? Why am I paying for insurance? Why should I continue paying for furniture that is falling apart?
DO NOT GO INTO THIS STORE!!!
DO NOT BUY ANYTHING FROM THESE CONS.

Wasn’t really impressed. I walked in and there were employees flocked together conversating amongst each other without a simple greeting. I felt like the new girl hoping that maybe. Just maybe someone would notice me. So I gave up and set off in my adventure in search for what I came to find. Finally a gentleman acknowledged me and offered help. I told him what I wanted and off we went.
But you know I was highly disappointed with their cheaply made products they had available for the price of a bmw. When you charge an arm and a leg for a small dresser. You expect sturdy wood that doesn’t flop around when simply pulling out the drawers.
Soo I left as quickly as I could before I broke a handle from those things they assured were durable.

I will NEVER buy anything from this company again! These people are nothing but liars. I recently purchased an appliance from them in jan and two weeks later it was broke. So we had techs come out to fix it and they were unable so we were approved for a new appliance. So then we were informed we had to bring it back to them to get the new one. It is an over the range microwave that we had to pay $ 150 to have installed. We were told when buying it that if anything happens they would take care of it! But what they mean by that is they will take care of it if you pay them more money for something you’ve already paid for. So disappointed.

Okay, I don’t know what happened to you guys at these places but we went in were greeted by a very nice woman who helped us pick out a washer and dryer that we basically already knew we wanted (though we got the «smaller» model) and we were in and out fairly quickly. We didn’t look at most of the rest of the items as that was all we were shopping for but they had a great selection of what we were looking at. We got a great price *cheaper then lowes, home depot, sears* and they threw in the pedestals for buy one get one. They did our delivery for dirt cheap and the delivery guys were AMAZING, they took our old washer and dryer away, opened the new ones in front of us so we could examine them, took the time to install them properly, made sure they worked and made sure we knew how to operate them. They also suggested we run a cycle on the dryer with nothing in it so that «new dryer smell» would dissipate. it was a good idea. We’d go here again if we needed something else. The green egg grill they had that I noticed did seem a bit over priced but all in all, I think it’s a decent place.

We bought a 55″ TV yesterday with the understanding that it would be setup and installed. As soon as the delivery drivers arrived they informed us all they do is take it out of the box and plug in the hdmi cable and plug in the power cord. The TV table came scratched. They gave us a 15% discount on the table. Now our power cord for the surround sound is gone, the box is gone and we got no installation. I called the delivery supervisor to see if the power cord was in the box and the driver said no. Our sales guy called and said all he can do is come install it himself. I asked him if he was an installer, he said no. I am waiting to hear from the store manager about what they can do. I am very very disappointed in my experience with Conn’s at this point.

Please save yourself from the headache and DO NOT shop at Conns! They are liars and con artists… dont apply for the financing because they sign you up for other credit cards. Management is equally as horrible and untrustworthy!!!

Abundant selection of appliances and not so modern «starter» furniture. Went for area rugs, of which, there is little to offer and what looked like recycled rugs from 1972. A better, smarter substitution… IKEA.

Conn’s is one of the BIG BOX CHAIN Stores, that has been around since 1890. But, how come only in 2014, Conn’s open 2 stores in Colorado Soil? Hmmm… I wonder. Anyhow this is what Conn’s offer :
* Electronics Check
* Appliances Check
* Furniture Check
* Mattress Check
* Computers Check
Yes they are open. Yes they have household appliances. Yes they sell furniture. Yes they even sell Mattress. But do a 1 place store that SELL ALMOST Everything in 1 store, entice me to shop here, hmmm that is a difficult question.
Yes they have many staffs. They have MORE staffs walking around that I can count compared to other patrons while we were there. But what about patrons or customers… This establishment «Seems Dead». Maybe because its a BRAND NEW Company in this part of Neighborhood that people is Unfamiliar about?
This recent visit was on Friday May 16^th 2014. Time was about 18:42hrs ish. We went here coz Hubs wanted to view the Dishwasher which he saw it online. Unfortunately, they have limited brands, and the kind that we want is UNAVAILABLE in this store. *SIGH*
This Conn’s is located in the Aurora City Place, shopping strip mall.
The opening hours of this Conn’s is as following :
Mondays — Fridays: 10am — 9:30pm
Saturdays: 9am — 9:30pm
Sundays: 10am — 8pm
Conn’s — AURORA
60 S. Abilene St
Aurora, Colorado 80 012
Tel: (303)-366−9609
@101/2014