Cheddar’s Scratch Kitchen

Food is good but cant handle the wait time

Poor customer service, the fork was dirty and I had to ask them to change it couple times. However the food was okay but still they need to do some improvements with staff and etc

Good chicken fingers! Busy place, but the hostesses are great, and the line moved quickly!

A friend encouraged me to try Cheddar’s Casual Café stating their Monte Cristo was like Bennigan’s. Remember Bennigan’s Monte Cristo? Fried deliciousness. Cheddar’s didn’t quite measure up. Kind of a let down because I was so excited for a great Monte Cristo. The Monte Cristo was okay. Not bad not great. The macaroni and cheese I had as a side was good. I sat at the bar to eat-​the bar tenders were very nice and fun. Maybe they shouldn’t talk about personal stuff with the wait staff in front of customers but overall very nice. It is a solid restaurant. I’d go again but I probably wouldn’t make a special trip to go there. I’d make a special trip for a Monte Cristo like Bennigan’s had though. Anyone know a place?

Cheddars used to be so good now the food is gross. Broccoli is not even green and catfish was soggy with baby portions. I also went to place a takeout order and then went to connivence store and they did not start my food. Imma miss you cheddars!

Poor service, cheap food, server was borderline rude/​abrupt in demenor… Plates and flatware were forgotten along with sides. Drinks were too sugary. Unless you want and less then applebees quality experience. Dont Eat Here…

I waited 10 minutes for a menu, I waited another 10 minutes for water and I waited another 15 for the drink I ordered. Worst service.

When I first walked into the restaurant, the atmosphere was very inviting. I loved the fish tank but was not very satisfied seeing a dead rotting fish floating around in the tank. The interior design was really need and I thought the ceiling fans were very unique. We only had a 10 minute wait which seemed more like a 5 minute wait.
Our waiter was very friendly, however, he was not focused. He kept looking around at other people while he was taking my family’s order. He forgot to bring a few things to our table including one of my sides that came with my meal.
I ordered Grilled Salmon which looked very appetizing. The salmon was crispy and brown on it’s surface, but a little undercooked and could’ve had more seasoning and flavor. On the side I had coleslaw which tasted pretty good and I also had fries which were also very tasty.
My dad ordered fish tacos and I couldn’t help but think that the fish part of the taco looked like a deep-​fried banana. There was hardly anything in the tacos except for the weird deep-​fried banana fish. My dad had me taste the sauce that came with the tacos and it was awful. It was way too tangy and had too much lime in it.
Needless to say, I really don’t have much interest coming back to this restaurant. It was a bit pricey for the quality and I think I’d rather eat at Chili’s.

Cheddar a is good but not great. The servers are a bit aloof to what’s going on in my opinion. The food is a glorified chilis or applebees. Nothing too special, but not horrible. I do think that the menu is priced right. Brought my parents here and they seemed to enjoy it. I got the buffalo chicken wrap which was pretty good and my mom loves the croissants especially! There were gnats flying around during our visit which I thought was weird, but I’m not sure how controllable that is, by the restaurant so I didn’t take any stars away because of that. I’ll come here again. The staff means well and I’ve never had a bad experience, but I’ve also never had a memorable one either.

Customer Service:
Not bad, very friendly, attentive too but our meals too 32 minutes to come out and by no means was it a busy time.
Food:
I ordered the catfish, Mac no cheese, and fries overall pretty good but too much breading on the fish but the Mac no cheese was awesome, my date ordered the shrimp and chicken tenders it was really good.
Decourum:
Very nice setup with plenty of space, really good style and comfortable.
Overall:
Id go back but not a special place to take family or friends.

We waited 50 minuets for our food and only for it to not only be a tad cold but not even complete. The server did not apologize for our inconvenience nor did she acknowledge we were upset. I deeply regret waisting my time and breath at this establishment.

We went here for the first time on a Friday night. We waited 15 minutes or so once seated for our server which didn’t bother us too much since they were busy. The server came and took our drink and appetizer order then and came back about 5 – 10 minutes later to take our entrée order if we were ready. Everything was fine up to this point.
They dropped our appetizer in the kitchen so they had to remake it. By the time our appetizer got to our table, we had already started our entrees. Our entrees were missing items and my steak was only cooked to medium well when I requested very well done. The steak is not a huge deal to most people, but it was not what I requested and I’m pretty picky about meat.
The server apologized for all of the issues, but I don’t think we will be back when they are busy again. It was honestly a bit of a hassle for us.

I went in to order something to go. I sat at the bar and watched the bartender talk to a few coworkers at the other end. I waited… played on my phone, read a story on
. The whole story! Then when the bartender glanced my way again… I had to wave for her to come over. This is the 3RD TIME I’ve had to ask for service when visiting this restaurant! No joke.
She had such a ‘I could give a f…’ attitude that I really have no idea why I stayed and gave her my order. No apology for making me wait, no smile, no greeting (other than ‘did you want to order something;), no thank you. NO THANK YOU! How do you have a person come to your establishment, spend money, leave a tip, and you don’t say thank you?
And the steak was tough and full of gristle. I’ve given this place way too many chances. I will not be going back…

Walked is at 8:45, and asked for a table for three. The hostess acted like there was going to be a problem finding a table for us, which was interesting– there were places to sit everywhere! We were seating at a table that was less than clean, and we noticed that it was SO HOT in the restaurant, despite being right under the fan.
Our server was courteous and attentive, and very helpful, no complaints there. He checked to see if certain items were still available, and then did a good job getting our food out to us.
The food is best described as meh here. It’s not any better than what you can get at a fast food place for half the cost. Only bright spot was our waiter.

Terrible service!
The waiter had no clue about the menu. He headed back to kitchen three times to see what kind of bread they used on a certain sandwich.
It took 20 minutes to get our appetizer.
My margarita came with a cup of salt on the side. That’s a first!
Water was spilled all over the table and two phones, we did most of the clean up and had to ASK for a free drink to make up for the snafu!
FYI, they can comp food, but not alcohol. They comped our onion rings.
The food, was amazing! Literally, saved the lunch! Burger, wrap, salad and pasta! Everyone loved everything! The fresh and tasty meal made the trip worth the while.

I like this place. I visited the one in the Springs a month or two ago and enjoyed it down there as well. When I went to the one in Centennial, they were having problems with their credit card machines, and didn’t have an ATM inside. This was during a busy lunch hour. They were accepting checks though so we were able to stay and about half way thru the meal we were informed the machines were up and running again. Didn’t deter us from a good lunch! I like the atmosphere pretty well here. The service was a little slow but it was prob due to the card situation. I had my go to chicken fingers and fries meal. It quenched my hunger enough. I’m sure I’ll be back here again in the future!

Had the Grilled Tilapia with Mango salsa today. It was pretty good. The croissants were bigger than last time but still fantastic. I had a mango lemonade again I just love it! Our waitress was so nice I forgot her name unfortunately. The broccoli casserole side dish is a bit too cheesy but it’s ok.

Service is always good and food is solid. I recommend the chicken fried chicken dinner. Daughter usually gets the chicken pasta salad and loves it. Husband gets the catfish. Nothing to write home about but never disappointed either.

I love this place everything you get here is super good… very reasonable perfect place to eat like home cooking

I have come in to this restaurant a few times now and during different times of the day and different days of the week. Each experience is different.
My favorite days to go is definitely Wednesday’s or Thursday’s during lunch time. They are typically not as busy during that time.
The service really depends on what area you are sitting in. If you sit at the bar area you typically get your food and drinks faster, since it’s the place to hang out for all of the staff there. They do have Tvs on every wall so if you come by yourself you have something to watch, if they do take a few mins on getting the food out.
As for the dinning area I never had a good experience sitting there. Both times our server disappeared for long periods of time even though they only had two groups in their section. It took us close to two hrs from the time we walked in the door to be out the door. Since they don’t really care if you have been waiting for your food for almost an hr. Both times my food came out cold. Only reason I didn’t send it back is because I was starving by that time and needed to go back to work.
I really enjoy the fact that you can get the lunch portion even for dinner and it doesn’t cost an arm and a leg to eat here. They have some good healthy options if you are on a diet.
*****Also bring a jacket with you. They don’t believe in keeping the place warm and have the A/​C on. Which only the managers have access to the thermostat from what we were told.