Chase

This is the worst chase branch I have ever been too. Unfortunately, it’s the closest to my house. Thier is always a wait. Even if I’m the only customer. Generally several employees are standing around doing nothing. I make cash tips so I make a couple deposits a week. I brought 200 $ in change rolled with my address and account number on each roll. I was told to leave the change. They would unroll all the change, count it and credit it to my account in the next couple days! I did not do it. I wasn’t just going to leave my money. So I had to wait an hour and a half for the teller to count every roll. Totally crazy! The stories are endless. I thought of canceling my account, but I’ve had it for years. I just need to go to another branch.

I really hate this bank in general, because they are scheming liars, but my boyfriend and I have a joint account here, so that’s where the money is.
Some of the staff here is great, some of them are not. There is one guy, an ex-​marine, who is really helpful with answering questions and weighing options, and says hi when you come in. We barely have a chance to sit down before he offers to help. However, he’s really the only one I like. We went in on a day when he wasn’t there with questions about my account, and we sat for twenty minutes waiting for someone to help us while employees chatted in each others’ cubicles and wandered around. When we finally got help from someone, he treated me like I was an idiot for asking the questions I asked, and I ended up leaving in tears. So I’ve made a vow only to go in if absolutely necessary, and if that one helpful guy is there. Otherwise, I won’t even bother.