Cabinet & Stone City

I had a very pleasant experience!
I was referred by a co-​work who was getting her bathroom counters installed after having Stone City doing her Kitchen last year.
The pricing was great, the selection was okay, but I was able to find something I liked to go with my kitchen. I got the estimate fast as well as the confirmed measurements and install. Manan was wonderful to work with and the installers were pleasant as well.
Such a beautiful job at a great price! The countertops really warmed up the blah kitchen. I highly recommend using Stone City and if/​when we redo our bathrooms I will contact them again.

We had excellent product, pricing, service and installation from Stone City. Manan and Larry were very helpful. Follow up was excellent. Installers were cordial, timely, efficient and clean. Highly recommended.

I had stumbled upon this business back in May when I was looking for hardwood flooring to install in the main level of my house. Scott and Christie went above and beyond helping me find flooring samples that might work with our color scheme, all while entertaining my 3 year old son. They even put me in touch with their flooring rep so he could address any of my concerns before making the final purchase. For that experience, I would give them 5 stars.
After the wood was purchased and acclimating in my house, I found out from my installer that I needed to purchase a sound barrier to lay over the subfloor. I immediately contacted Christie, who gave me the specs of a good product, and decided to purchase it. An hour after purchasing this, I heard back from my installer, who found a similar product for half the price. When I called to cancel my order, I was told that I would be charged a 27% restocking fee (to the tune of $ 167) for the cancelled order. Not only did it seem ridiculous to be charged an expensive restocking fee on an item that had not yet left the warehouse, but this «policy» was never explained or in writing. For that, I can only give them 1 star.
I really do try to buy from small, local companies, but this is a good example of why people buy from the big box stores…

Not that impressed went there took awhile to get someone to help us. After that moved pretty fast. Was told we would get numbers the next day. Week later no numbers. They call me to ask about the numbers told them
I never got them. They sent them later that day, half ass quote thrown together. Not even including everything we wanted. They never followed up with us. So we took our business else where!

Today is happy granite day!
We had originally contracted our kitchen remodel with Home Depot and we were told at contract signing that granite goes in 2 days after cabinets. Reality struck and I asked my project manager if that was true and he laughed out loud and said it would be 3 – 4 weeks after the cabinets were set.
Fired them when I made a call to STONE CITY and Kate told me she could have us templated the day after cabinets went in and 6 days later our kitchen would be done… SOLD!!!
Guess what, today is day 6 and the same crew that did the template, returned with our granite and they were done and gone in less than 2 hours. Great crew, on time, attention to detail and knowledgable!!! There were no errors in the cuts, measurements or polishing, everything fit like an absolute glove!!!
They had taken my under mount sink to the shop with them after templating to ensure an exact fit, and it is that, exact!
I would recommend this company to everyone and anyone! Price was competitive and they literally bent over backwards to make sure this was a flawless transaction.
Olga and Kate were on top of everything throughout the process, and they were very accommodating and professional!!!

We worked with Jeri on the showroom to show us our options and then walked the lot behind their showroom to actually pick out our individual pieces of granite. Unlike other places that you can buy your countertops, Stone City does the one stop approach from picking out your granite, to their in-​house custom fabrication to their custom installs. Jeri was great and made us a great price that could not be beat by four competitors.
They came to do the template a few days later, ordered the special ordered sink for us and then scheduled the delivery/​installation.
On the install day, Alfredo and Oscar arrived on time and were very nice and courteous. They asked if they could use the drive way. It’s a pet peeve of mine if contractors don’t ask to park in the drive way. They were super efficient and worked very well together. They answered all questions, addressed the little concerns we had about how to seal it later, what if we have issues, etc, and took the extra time to ensure that the job was done to my wife’s satisfaction (she pays closed attention to the details). They were simply great.
I will recommend Stone City to anyone that is looking for installation of custom countertops.