Aspen Ridge Apartments

Hello All,
So let me start by saying I moved into Aspen Ridge in the Winter of 2010– Nov to be exact. I was having some issues where I was living and needed to find a place ASAP for myself and at that time my 10 year old son. I had a good budget and had a good idea what I was looking
son and myself looked at about four places before we looked at Aspen Ridge. When we got to the Office– we knew this was it– clean, waterfall– great appearance. We went inside and had to take a seat for just a few and then we received help. Upon first interaction– it was a good feeling. The people in the office were Great and they got us in the buggy and off we go looking at models. I told the young lady what I was looking for and she was very helpful showing us the
Nov 2011– we moved into a beautiful– ground floor two bedroom unit. Upon moving into the unit– much like other places people move into– there were a few things that needed to be looked into– the Maintenance staff was FANTASTIC at taking care of what I needed in a very timely manner. (Just a side note– I am a Supervisor for one of the largest school districts in Colorado– and also work Part Time for another big one. I have been doing Professional Maintenance (Plumbing, HVAC, Carpet, Snow removal and so on) for over over 30 year– so I know how it should be and go).Moving forward. Over the years I have lived here with my son– we have been and still are very happy– and just signed another least for another year. WE have a great spot and two (2) garages that are very well kept up and working. The folks in the Office are TERRIFIC and I was worried when the new company came in– my biggest issue was going to be if they left when the new management took over– well my two favorites (Deja and Kaytlin) stayed and I was pleased. Trashed company is out all the time doing dumpster pick up– I have even seen them up to 8pm at times. The grounds company does a really good job on the grounds and the Maintenance guys are out every morning doing a trash pick up around the complex. Pool is really nice and maintained– my son loves it. I myself have no issues– this has been fantastic home for myself and my son for going on 5 years now. ****************** I would like to comment on a few of the other remarks and feedback and set the record straight. Nothing here has been a lie-​they show you everything up front. You get to see the floor plans out right– they take you personally to the units– just like they did with us– so if people don’t like the unit they picked– just remember– you picked it– not the company or the office. The Maintenance guys are out there daily for us picking up the trash making our places look good– why– because some people that live in the complex are just too lazy to walk over or have their kids walk over and hit the big green dumpsters– you cannot put that on the guys or the Office-​but the guys take care of that daily two. I have never walked into the Office and had anyone on the staff be rude– a discussion about something– but never rude. The lady who had trouble with English is gone– but she did a good job also. The Clubhouse and Theater is AWESOME– and the complex get together are a real building block for the complex. I would recommend this place to anyone that is looking for a «Great» place to live.

Just save yourself the time and money. Luxury apartment homes… Everything is poorly built, the coat closet is across on the other side of the kitchen and the pantry is by the front door, WTF. Not luxury apartments. My wife and I moved into these apartments because they are beautiful on the outside, with an amazing community, and most of the neighbors are polite. We recently moved out thanks to the poor conditions of the apartment itself. There are mice and gnats everywhere around constantly. Our apartment is always clean and we do not have food out in the open. Still, mice and gnats. The weather stripping for the door is horrible. This apartment has faulty laundry machines, both washer and dryer, have been replaced a few times and smell like mildew and hardly work. When we moved in, the floor was crunchy and the walls were slimy thanks to whatever they used to clean. We had to hire a cleaning crew to clean the apartment before we moved in. There was pet hair everywhere and even people hair in the refrigerator and weird stains (did Jeffry Dahmer live here?). It is super dusty thanks to the fact the air filters have never been replaced. The walls are definitely not sound proof, neither is the flooring. It sounds like a heard of cows upstairs hoofin around and we can hear our neighbors. They are totally on a sex marathon. Just sex sex sex. Sometimes it sounds like flipper the dolphin is banging against the wall. Our neighbors are having so much sex that I am shocked we do not have any trolls and goblins running around the place, honestly it sounds like a poodle slamming its head against the wall over and over again Unilocaling left and right. Kids are playing baseball and football in the parking lot and they constantly hit cars so we have to park elsewhere if there is any other place to park (never any parking). They have painted the outside of our apartment building three or four times since we moved here. Save your time and money.

I really liked living there. Good price, nice apartment (I had the one bedroom) — pool, jaccuzzi, fun community parties at the club house. Deja was super helpful. They recently changed management so I’m not sure how much it will change.

If I could give 0 stars, I would. This place has been nothing but a nightmare since we signed our lease. Over priced would be an understatement, especially if you have to do a short-​term lease, which my husband and I had to. We are building a house that gives us a 45 day notice of finishing but of course, Aspen Ridge «REQUIRES» a 60 day notice of moving… even though our lease is up the exact same time as our move. We have been harassed and been asked to pay fines for things we haven’t even done. The manager, Deja, is extremely unprofessional and rude. Their staff obviously lies since we were told a 45 notice would be fine at the time of signing our contract but are now being told to kick rocks when the time comes to put the notice in. We are a military family as well as paying customers who have been treated with zero respect. I would advise not to live here and find a place that will be respectful to you. It is a constant head ache and fight with management. I’ve had to file a formal complaint with the Lincoln Property Management. We shall see if they honor their word or if they disappoint us yet again.

Beyond disappointed. We moved in here blind. They had no model to view so we were just going by pictures on their website. Our unit is a far cry from luxury. They use standard cheap apartment carpet. The kitchen and bathrooms have vinyl «tile» flooring, the kitchen counters are cheap laminate, the appliances are lackluster and the bathroom sinks and tubs are not porcelain they are some strange cheap plastic material that stains easily. The office staff is not very friendly especially the eastern European girl with red hair. She is very difficult to understand and if you ask her to repeat herself she gets annoyed and becomes even more rude. The parking situation is atrocious. If you get home after 4 pm on a weeknight be prepared to park far away from your unit. The parking spaces are also way too narrow, my car has gotten several serious dents from people parking too close and opening their doors into the side of my vehicle. They also claim to have breed restrictions on dogs however my neighbor has a rottweiler and a pit bull! The commons areas around the buildings are also full of dog poop no one seems to pick up after their pets here! The maintenance guys are the only reason I didn’t give this place one star. Maintenance has always been done in a timely manor and the guys are always friendly even when we had to have them come fix a plumbing issue after hours! I was incredibly disappointed with our time at aspen ridge!

If I could give 0 stars I would. This is the worst place I have lived in all my life. My family has been miserable since we have lived here. If I have to justify the one star it would be the location. That being said, management is horrible. Staff are not consistent, and the person we spoke to barely spoke English. As consumers, we just cannot understand her when we communicate and we were sorry in the end. The prices they charge for rent is far too high for these poorly constructed units. I could hear every step our neighbors above us took. The pool was dirty during the summer, the garage units outside my window is rented by a neighbor who loves to start his loud motorcycle early in the morning and on weekends, kids often play in the parking lot, more than once dogs were off their leash. My advice to anyone looking to rent, steer clear of these apartments!!!

Aspen Ridge. Where to start. Lets start with the staff. They are the unfriendliest group of people I have ever met. Sure, they’re super nice when you’re about to sign a lease and increase their numbers. But as soon as you walk out of the office after signing your lease, expect to never be treated that well again. There is a Russian woman who works in the office. AVOID HER, in fact, avoid ALL of them besides Kaitlyn. She’s the only one worth even talking to. Expecting a package? Better keep on them like flies on you know what. They haven’t once notified me of a package in their office waiting on me to pick it up. I had a substantial check that was sent certified mail, with a court case pending on its arrival. Was I notified that someone signed for MY certified mail in the office?! Of course not. And «luxury apartments»?! Maybe if you consider Section 8 housing, «luxury.» The neighbors are all rude, loud, obnoxious and selfish. Kind of like the staff. They say they have a heated pool, it’s not heated. Not in the slightest. Their gym is missing about 5 sets of free weights, and you’re lucky when you can get in there when a treadmill isn’t broken. The office when I moved here was nice, warm, inviting, like the pictures they are still advertising. Since they’ve begun they’re «small remodel,» 6 months ago, their office is now completely empty and gray walled. No progress has been made to better anything. You get where I’m going with this. Aspen Ridge is a joke. I would NEVER rent here again, ever. I would recommend anyone looking into renting at Aspen Ridge to HIGHLY reconsider.

My husband and I have lived here for 3 months now and will say that there are many positives and negatives to this apartment complex.
Positives. It is close to Buckley Air Force Base. They offer military discount. You are close enough to many shopping areas and restaurants but not right in the middle of them. Lots of parking and plenty of garages. Pet friendly. Big bathrooms. Not ghetto :)
Negatives. The employees are rude and only care about getting more money out of you. Our car was broken into (left unlocked) and all they said was sorry. When I asked about their courtesy patrol, which I have not seen the whole time I have lived here, they said oh maybe you have just missed them. All the porches wood railings need to be redone. The «tile» in the kitchen and bath needs to be replaced.
I still don’t mind living here because of the location and price, plus our neighbors are great! I would just like more security at night manly. If you want somewhere cheap but still a nice complex Aspen Ridge is the place to go.

My review is about my experience with the Aspen Ridge staff and their managers. We considered moving into this place when we got oders to Buckley Air Force Base. The pictures looked nice, the price seemed good, and the area looked decent. Its funny how everyone seems so nice when you are considering becoming a renter! I will not go into detail about what happened with this place because it’ll take way too long and it makes me so upset just to think about it. We ended up being lied to, and had over $ 350 STOLEN from this apartment complex. I reported them to Lincoln Property (the company that runs them) and nothing was done, no calls ever returned. After months of dealing with the stress of trying to get our money back I gave up. I will never rent from any Lincoln Property Company and avise none of you to either! Remember if its not in writing, don’t believe what they tell you. Not military friendly at all (although they pretend to be).
Disappointing!