Artlip & Sons, Inc.

We have a boiler and hot water radiators. These guys are the only ones who really understand how the system works and how to fix issues and properly maintain the equipment. They also installed ductless ac for us that is Fantastic! They are the best HVAC people in the area, hands down. They stand behind their work; they know their stuff; they can work with older systems and cutting edge ones too. Wouldn’t call anyone else.

I woke up to a furnace not running. I called Artlip and Son’s at 7:30 and within an hour they were here to look at the furnace. The service tech was prompt, professional and courteous. He took the time to explain what was wrong and had the furnace working in no time. I explained that the humidifier had stopped working as well and they were able to replace it at the same time for a fair price. I would highly recommend Artlip and Son’s for any and all HVAC work.

We had a huge octopus furnace. Artlip and sons replaced it. This was a huge task that included constructing new venting in the basement. They also added air conditioning and zoned our house. They were available to answer any questions.

I called Artlip when my furnace stopped working. To their credit, they were able to get a repairman out pretty quick, and since I needed to be at work, I had my mother come to my house to let the repairman in. That was about as good as it got. The repairman fooled around with the almost dead blower motor, got it working a little, replaced a filter with one I had nearby, then went ahead and performed a carbon monoxide test without my permission and charged me $ 69 for the test alone. Had he called me, he would have found out I had the test performed recently as I just bought the house, and have 3 functioning detectors in the house. He then gave my mother a sales pitch about how the house would need a new furnace; she told him he needed to call me, as it was my house and decision. He called me, told me about getting the motor going, gave me the impression it would probably last a while before needing replacing. Never did he tell me the cost of a new motor or furnace; it seemed he might have been thinking he could give my mother his BS spiel. On the repair invoice he recommended replacing the entire furnace. His boss wasn’t much more help. In a nutshell, I spent well over a hundred dollars for a useless service call that didn’t get my furnace running reliably in the middle of winter. A waste of time and money, these guys are. Honest? Like a politician.

We used this business to have our ducts cleaned. Our daughter was suffering from allergies, and the service seemed to improve things. When they were done vacuuming the ducts, they fixed a problem we had been having with a motor on the furnace. It saved a little money in the long run.
I recommend having your ducts cleaned in your house even if you don’t have allergies. It’s better for your health to have a clean environment, and oi, the dust they remove! If you schedule them and it’s raining, they will reschedule since water is bad for the giant hoses they run into the house.