Advanced Pediatric Associates

I’ve gone to apa for 10+ years now with all 3 kids. I’ve found every visit but one was to my satisfaction. The one I didn’t like, the individual retired shortly after. They are great with my kids, review each child’s history at each appointment.
5 stars if I could book well care appointments closer to actual date rather than 5+ months out & my two favorite people are now solely working at the site that is furthest from me.

Never had a good experience here with my son. When he was first born they had us come back 4 different times because they didn’t do the heel prick right and he never saw the same doctor. I didn’t get the vibe they cared about my son at all. Not to mention, they took a bill I had set up a payment plan for and forwarded it to collections because «we don’t keep your card on file. You needed to actually call and make the payment each month» which would have been nice to know when I set up the payment plan. Not a phone call, email, or any attempt at communication until I got a call from a collections agency and a notice in the mail saying they would no longer provide care for my son. Definitely glad to get my baby out of there.

I’ve been happy with the doctors here but when we were 9 minutes late because of an accident on the highway they refused to see us. My baby had already been screaming in the car and we had to immediately get right back in the car. We couldn’t reschedule for a week. I absolutely understand how difficult it is to stay on schedule but less than 15 minutes should be ok. Especially with children under the age of 1 year. For most people it’s hard enough just to get out of the house with an infant. If a particular family is consistently late I can see having a discussion about this issue. But, after today when it was so hard for us to get there in the first place, I felt like they didn’t have the patient’s best interest in mind.

I have been taking my kids here for over 15 years and in the beginning it was wonderful. Easy to get in to see a doctor even for same day appointments. Things have changed. While the medical personnel are still very nice and seem to do a great job with the kids it is impossible to see a doctor, even with a 3 week wait. The office staff on the other hand are inefficient, lacking knowledge and and unhelpful. I have had better results just going to the Little Clinic in King Soopers.

I love this doctors office! We’ve been going here since 2005 I’ve never had a problem with the staff and we’ve always been able to get in if we need appointment. Doctor Rogers is the best! I’ll never take my kids anywhere else!

We have been going to APA since 2001 the year my son was born. In my opinion, Doctors and Assistance have always been thorough in there examinations and have always diagnosed correctly. They engage with the children and are very professional.
I do see a lot more kids in the waiting room, but we have never been waiting long to be called in for our appointment. Yes, they seem to be growing, but isn’t that what businesses are supposed to do. And they do it, again my opinion, without giving up the quality of care.

We’ve been taking my son here since 2009, They are very good at managing paperwork, making sure all his shots are on time, keeping records and getting paperwork in order. (its never a hassle getting records, getting appointments, even same day most of the time)
Those are the up sides to APA. Pretty much everything else is terrible. Their staff are flat out rude most of the time, their doctors are pushed to their limit through assembly line processes that they do not spend the time they should with your child.
If your kid has an ear infection, go to the clinic at king soopers, its less money, faster service and you’ll get an antibiotic, at APA you’ll get told to do flushes and use a humidifier in your child’s room.
Last year my oldest was running a 103.5 degree fever, had facial swelling around his nose/​eyes and THICK green mucus coming from his nose. I’d already taken him to APA 3 days prior to this and was told he showed «no signs of infection». Called them back after the 3 days and was advised that i should take him to the ER.
This doctors office is just a clerk, they’re good for managing paperwork, and good at making appointments (more $$$ for them) and horrible at actual patient care.

Doctors are great (most of them), front office staff and schedulers are very short and rude.

I should have looked this practice up on Unilocal before I decided to use them for my son’s care. I agree with others that have commented that this practice seems to value high patient throughput while placing little emphasis on quality of care. At first we were seeing a physician’s assistant rather than a doctor. She was pleasant but seemed to have very little knowledge. For example, being a sleep-​deprived, nervous, first-​time parent, I asked about whether I was putting my son’s diaper on too tight and she answered «I don’t know about those kind of things». The PA requested that we bring our son in for weight checks each day for 3 days after we were released from the hospital. As far as I can tell, these checkups were completely unnecessary and were a hardship and nuisance for both me and my son. We decided to give APA another chance and saw one of the MDs at our next visit. We were not impressed with the MD’s knowledge or bedside manor and decided that it was time to switch to another pediatric practice. After being under the care of a new pediatrician I can definitively say that the quality of care at APA is comparatively poor and I am so glad that we made the switch.

This office is very unfriendly and SLOW! I think if you work with kids you should be a little more friendly and warm. We will be switching doctors ASAP! it feels more like a walk in clinic then an office.

Both my 2 kids were under their care since they were born. We were happy overall about their quality until recent couple of years. We’ve experienced both” hastily done diagnosis” and «lack of treatment until 2^nd visit» scenario. It seems that they are expanding so much physical structure-​wise, and somehow the quality of care is sacrificed along the way. Our recent visit seeking help for a very sick pre-​teen led us believe that we stayed with them for too long. The 1^st visit produced no help, and upon phone inquiry for desperate further help; we were urged to come back for the 2^nd visit for the same illness. We’ve experienced this before. We did not come back for 2^nd visit last time and this time, we WILL look elsewhere. Too bad that they treat you this way. Very questionable ethic wise.

We’ve been patients since 2001, and never had any complaints. For urgent needs, they’ve always been able to schedule me the same day. We see different docs, and I don’t have problems with that. Yes, that have gotten much bigger and busier through the years, but to us the quality of service was never diminished.

I’ve never had such a negative experience with a doctor’s office before.
We recently moved from California where we had a wonderful Kaiser pediatric experience. Upon moving, I had to find my daughter a new doctor.
I have no idea how the actual doctors are, since I have never been able to actually see one. I called on July 9^th to schedule an appointment with a doctor that my insurance company recommended. That particular doctor only works on Mondays and Tuesdays, so I had to schedule the appointment 3 weeks in advance. (I’d hate to know what happens if it was for a more urgent matter as opposed to a 9 month well-​baby check up.)
Upon arriving at the office, I checked in, and the receptionist informed me that the appointment was the following week because she «shows that it was rescheduled two weeks ago.» I assured her that I never received a phone call, and never re-​scheduled the appointment. I also never received a voicemail informing me of this switch. The next available appointment is the following week.
Anyone with a baby knows that getting the child out of the house in a timely fashion working around naps/​feedings is a sometimes difficult task, and I drove to the office across town (mid-​nap-​time) for nothing.
With many different offices/​doctors to choose from within the Blue Cross network, I will be taking my business elsewhere.
Very unprofessional and impersonal.