A Plus Of Denver

If I could give negative stars, I would! HORRIBLE! I wouldn’t even consider this company!
A guy came out to my home (smelling like a pack of cigarettes) and vacuumed my house with a 50 year old vacuum (never once emptied the filter!) then filled up a bucket of water from my sink and sprayed it on my carpet (one bucket for 2500 square feet), then raked the carpet. He said it was a crystallization process?!? That in 2 days i would vacuum and the dirt would be crystalized and come up. I told him I was dissatisfied and spoke with a woman on the phone who asked me to give the phone to him. He then told me to vacuum in 48 hours to remove the «dirty crystals» he sprayed on the carpet. I didn’t want to pay him, but I was home alone with my three small children and didn’t think it was smart to get this guy angry at me. I gave it the benefit of the doubt and waited 48 hours and vaccumed… nothing. So I got out my mini carpet cleaner and tested a spot, it came up filthy. I realized it was a scam, and now my carpets were still dirty and I was out $ 185 that we saved up to get the carpet cleaned because we have a crawling infant. I called and said that i wanted either clean carpets or my money back. The woman was very rude, said thy would not do anything about their «double satisfaction» guarantee written on my receipt, and hung up on me! I currently have a complaint going through the BBB, which they ARE NOT ACCREDITED THROUGH THE BBB!
Don’t throw away your money!

I ordered the «Whole House Package» carpet, upholstery, & air duct cleaning. Very punctual, professional and friendly. Everything is very clean. They explained everything to us before doing the work. I really like that they use a lot of non-​toxic cleaners.