Tommy Mathewes Auto Repair

After reading the good reviews on this shop I decided to take my 330i in for an oil change and to get some other issues looked at. While they may do good work (I only ended up having my oil changed), thier pricing is OUTRAGEOUS! The oil change was $ 120 which is about the same as the dealer but they charged me another $ 160 in «labor «to look at issues that I had already told them about… it took them this long to determine I was right but did not involve actually fixing anything or even removing anything to determine the issues, I paid this for them to literally look at it. I paid the bill, swallowed my discontent and walked out.
Ok, so you might think «that’s what a shop charges, that’s normal.». I’m afraid this was overcharging at its best… they bled me for every penny.
I will give you an idea of what they quoted me on other parts so you can see how outrageous they are. $ 95 for wiperblades (charging me ½ of labor??). $ 995 for control arm (was quoted $ 340 by another, more capable bmw shop, OEM parts), $ 595 for transmission flush/​filters (again, quoted $ 300 by another shop), $ 300 for sparkplug replacement (did this myself in 1 hr for $ 50), and the list goes on… they wanted close to 300% MORE than other places.
I’m not sure they didn’t want my business, maybe I’m the only one this has happened to, but as a car enthusiast and a military member on a limited budget, I DO NOT AND CAN NOT RECOMMEND THEM TO ANYONE!

I had just purchased my ’09 BMW 128i and noticed a very unusual problem, namely the windshield washer fluid would not dispense despite the fluid pump running when I pulled the lever. After scanning the reviews of auto shops in the area, I decided to go with Mathewes Auto Repair. They took me in, dropped me off at my lodging, and took my car in to investigate the problem.
After a few hours, I got the word that a fungus had grown on the filter leading from the washer fluid pump to the dispensing tubes. Talk about an unusual diagnosis! (I found out later that this is not uncommon for BMWs, requiring the addition of alcohol to the washer fluid to prevent this growth. So, it looks like I’m heading to the liquor store!) But, the guys at Mathewes solved this mystery and did a full inspection just in time for me to get on the road to Illinois!
These guys are customer focused and experts, especially for European and imports. I’m glad I took my car to these guys!

Just purchased my ’07 550i…took to Tommy Mathewes shop for a rear brake light bulb replacement. Tommy took care of it personally and didn’t charge me one cent! Needless to say, he just scored a new repeat customer. His overall demeanor spoke volumes for me and being that I am new to the Augusta area, it’s really nice to kow that I have found a place (largely based on Unilocal reviews) that I can take my car in for routine service! Thanks again Mr Mathewes!

Completely untrustworthy. Spent roughly $ 1500 in repairs and arrive to find my windshield cracked. The owner and the technicians working all claimed that it was pre-​existing (which I did not remember). At the time I chose to take their word for it. Two weeks later my driver’s side windshield wiper arm breaks free. I take apart my wipers to find impact damage on my windshield hidden by the plastic covering the wiper arms. Furthermore, in their attempt to assess this apparent damage (which appears to have been caused by a dropped tool) they lost the nut to my driver’s side wiper arm and replaced it with a nut THAT DID NOT FIT. Long story short, this ruined my wiper transmission, wiper arm and windshield. They absolutely lied to my face about causing the damage to my car and then made it worse in the attempt to cover it up. Unbelievable. Avoid these guys at all costs.
EDIT: Mr. Mathewes agreed to fix the damage done to the windshield.

I took my Jaguar in for repairs. The staff was prompt and very courteous. Cost was very reasonable. I even received a comprehensive list of recommended repairs. I will definitely return to finish the list. Great job!

The place is great! I am very pleased with the service they did on my vehicle. Very professional, courteous, and honest! Thanks Randy for your help!