Smart Eye Care Center

I have been coming here for abotu 5 years and am always a happy customer. There are two locations, Augusta and Farmingdale. Sometimes it is easier to get an appointment at one or the other and when calling to make an appointment, they always offer both location’s appointments. It can take a few weeks to get an eye exam appointment. The staff are friendly and knowledgable. They even do texting to remind you about appointments and pickups.
The first time I got contacts, they spent alot of time helping me learn how to take them in and out. During my first week of contact use, I thought I got a contact stuck behind my eyelid. As soon as they opened I called and they took me right in. (turns out I had lost a contact and was pulling on my eye, ow!)
I even lost my glassses, my prescirption had run out and they gladly let me get a new pair, without a new prescription. I just had to sign a waiver. They said they will allow this for a few years after expiration. They also offer cheap frames, with lens included in the price, starting at 45 bucks. There is limited selection, no warranty but it such a nice option without insurance.
The doctors always take time to answer questiosn, review medical history and explain everything. The appointments never seem rushed, although on occasion there is a delay in getting in on time.

This is another recommendation I took from Unilocal… Being new to Augusta, I had no idea where to go for an eye doctor. Smart Eye Care Center was right on Western Ave, so I decided to give it a shot. It was really easy to get an appointment, and they are open until 7 on Tuesdays, which is perfect since it’s hard for me to leave work during the day. The receptionists are all very nice and willing to help. I have a biased view of doctors and I strongly prefer having a younger doctor over an older doctor because I feel like they are the most well educated in modern practices. Both my tech and doctor were great! They have modern technology so that instead of getting your pupils dilated, you can just get a special picture taken. It cost $ 30 more, but sure beats being blind for the rest of the day. I am kind of a pain as a patient and ask a lot of questions like «what does this mean». Everyone was willing to answer my questions and even pulled things up on the internet so I could see other examples. I was being fitted for contacts, and ended up having to come back a few times until I got the right fit. I never felt rushed while being there. The prices are really good. I looked up the cost of the same of contacts on various sites online and it ended up being the same price. If I am still in town, I will come back here next year!

Don’t trust your eyes or your wallet to this place!
I was fitted for a pair of eyeglasses, and was assured that the ‘right’ size would be ordered for me – but it was not. Adjustments kept being made, but the glasses either would pinch my face until it hurt, or they’d fall off and the lenses would chip and scratch. After some persistence, a new pair was fitted for me, albeit in a frame I don’t like as much, and a new pair of glasses was delivered to me. They finally admitted that the glasses I ordered just didn’t come in my size.
As my insurance didn’t allow for me to get eyeglasses and contact lenses at the same time, I had my contact lens exam but did not order new lenses. The optometrist, who I’d not seen before, didn’t tell me that there had been two major improvements to the lenses I’d been fitted for, so when I tried to order them at an affordable price online, they wouldn’t authorize it, saying I hadn’t been fitted. I was never told there were better options for me, and that I’d need to come in for yet another exam, for which I’d have to pay. Not okay in my book. I’m paying the bills and I value my vision and comfort.
I will never patronize this eye care center again.