ProConcessions Trailers

I was a customer in 2012. It took 8 months to get my trailer after the promised date. All the while making payments on it.(by the way Tony said «if the bank calls you and asks if you have the finished product-​say yes) At the time it was Chasony’s Trailer and concessions. When we FINALLY got the phone call from Tony saying the trailer was ready, my husband and I took the 80 min drive to go pick it up. We arrived full of excitement at seeing about a dozen of food trailers on the lot. We did our walk thru (without Tony– because he was not there– and by the way there was no checklist to go off of, so I had to use my very confusing invoice as a checklist). I noticed the work done was incomplete or not done to anyone’s standards, inside was not cleaned from debris of drilling and caulking. My charbroiler and griddle were both missing drip pans and knobs. I had ordered large sinks, and received small sinks. Wires were exposed under the sink — - I could go on and on. We waited for at least 2 hours for Tony’s return. He never came to his business at all. During our wait, we chatted with a few of his employees. 1 said that they were having a hard time hiring employees, current employees were not showing up to work or walking off the job. Another employee said that they were not receiving breaks because of the job demand. At that point we realized why my trailer was delayed, not completed, and basically in unsatisfactory condition. It was getting late, so we decided to leave– without my trailer. Weeks passed by, Tony said it was ready once again. So we headed back to Augusta. As we pulled into Chasony’s, we noticed our trailer pulled outside of one of the buildings and it was being worked on. My husband and I looked at each other in confusion because Tony told us it was ready for pickup. We went into the office– Tony stepped out to lunch, so we went to our trailer. The employee was making last minute fixtures to the trailer. So we waited. Shortly after Tony arrived. He took us through the trailer. No checklist, just pointing at things. He completed the walk through and I had asked about the waste water tank. He had showed us the fresh water tank but not the waste water tank. So he says the waste water tank is under the trailer, and i asked him to show us how to operate it. When he takes us to the waste water tank– he realizes there wasn’t one installed. At this point I was so disappointed. I had really wished we had done some research on this company before choosing Chasony’s. I realized Tony was not an honest business man and it was apparent that he did not have business standards in place, nor did he care. Once again, we left Chasony’s without my trailer. I’m not sure how many days lapsed before we went back and picked it up. But when we did go back to pick it up, we thought it would be our last time dealing with Tony and Chasonys trailer. Long story short– when I tried to get my trailer inspected by the health department; My trailer failed inspection and was not built to Health and fire regulations. So once again we had to take it back to Chasonys. When we took it back, we were surprised to see it was no longer Chasony’s but now called Pro concessions. And of course Tony was not there.
We left the trailer there with his employee along with a long list of repairs and things that needed to be fixed. 6 months to a year of using the trailer, the roof leaked, the jack stand broke, the waste water tank had to be welded into place. By the way, the Jack stand that was installed was for a 1000 pound trailer, and the waste water tank was attached using metal sheeting and screws. The layout of the equipment and what they placed the equipment on is ridiculous.
Overall, my experience with Tony and his company have been hideous. Years ago when I entered my complaint into the BBB i was shocked to see all the other complaints. Knowing that there were other customers that he screwed over.
and why am I bringing all this up again? surprisingly about a year ago I received an email from Anthony Pearson saying he was in jail and needed help. He was falsely accused and needed money to help bail him out. I just thought it was spam mail, so I deleted it. Then I received an email from a friend with a link that he and his wife were arrested, and I’m so happy this man finally got caught.

Bad, Bad, Bad. Do not buy from this place. Trailer was incomplete and had many $$$ problems. When confronting the owner he was hostile and made no effort to correct the issues.
A master Electrician was needed to repair our «new» trailer. We were told «we were lucky, someone could have been killed.»
Strange how all the positive reviews were posted around the same day.

Terrible outfit, stay away.
If I were able to give minus 10 stars I would. Invested with someone on a new concession trailer from this place and they were responsive up until the time they got the money.
Could live with the trailer being 1 month late in delivery — and the loss of business, but the product came NOT as ordered (missing major parts and components, leaks, substandard in every way except cosmetic outward appearance.
Appealing to the owner Tony Pearson made no difference, he basically said F off. Gave phone #‘s for us to call and dodged us.
In desperation we appealed to the company who supplies THEM with the bare bones trailers, Bendron, and they say they no longer deal with them because they have too much blow back from dissatisfied customers like ourselves.
Sad hard lesson in buyer beware. Also they have ebay rigged with phony feedback, they steer the buyer to go direct through them, avoiding ebay fees, and thus you have no recourse. Just want to warn any innocent would be entrepreneurs out there — ask for a customer list of REAL recent customers, and their suppliers, and check them out.