Malcolm Cunningham Chevrolet

Great experience with Harvey Justice and Craig Metcalf buying our new truck! Would do business with them again!

I purchased a 2013 Equinox from Malcolm Cunningham Chevrolet my sales rep Harvey Justice was remarkable. He went over and beyond to meet my expectations. The dealership was wonderful also. If you need a new car go check out Malcolm Cunningham and make sure you ask for Harvey Justice.

Went in to purchase a vehicle and couldn’t believe how easy it was ti buy a vehicle from the moment I walked threw the doors. i was greeted with kindness from all the staff. very pleased. My sales person james was great the finance guy fred was awesome and I most definitely will buy from malcolm cunningham chevrolet again. thank you so much guys.

My daughter purchased a 2013 chevy cruze from here last week and 2 cracks in the windsheild and a dent in the rear left fender but that’s not why my rating is a 2 star. The service dept is poor from where I have had a friend leave her car there for almost a week and could not find out what was wrong with it and wanted to some major repairs just by guessing what the problem may be. As for my daughters car they did promise to fix the windshield but not the dent in rear fender claiming it is sold as is. Reputable dealers would try to work with a customer on things like that. I pulled out the dent in less that 8 minute with a device I purchased from AutoZone. This dealership will not last long in the Augusta area just because of service alone in that department.

My 05 Silverado was brought there for a running real rough and gas smell in the cab. They had it almost a week before they worked on it. When we finally got It back and my wife drove it off the lot it did the exact same thing. She immediately took it back and they kept it over night and supposedly fixed the problem. She picked it up Christmas morning to go out of town and it started doing the exact same thing. Now we have to figure out how to get the truck back to the dealer and my wife out of town. We also now have to figure out how to get additional money for more repairs they supposedly fixed and said it was fine to drive. When we looked under the hood we found a cup sitting in the engine compartment. Seems like the mechanics rush and do a poor job at diagnosing the problems. After we get it fixed there we will stick to Milton Rueben Chevrolet from now on.

Great car buying experience however, I purchased a vehicle in July was told if I referred customers that I would get a referral payment l. I referred a customer who purchased a vehicle a week later. I never received the referral fee. I have called and spoke with associates there and was told to speak with one of the managers of which I have contacted three times leaving messages that have not been returned. Great experience until they didn’t follow up and follow through.

Unfortunately I hit something in the road and my tire blew out. I’d just purchased the tires less than two months ago. When it rains it pours! Took my car back to the dealership to see if I had road hazard warranty on the tires. I was told the dealership doesn’t offer this.
Spoke with Mike Jones the new service manager and he gave me a discount on the tire. I received great customer service from him.
Just a couple of months of ago their customer service was terrible from the service employees to the service manger. They still have a couple of rude service employees left. The dealership has a new owner so they seem to be headed in the right direction. I probably won’t be back just because it’s so pricy unless I have a major issue with my car.