Clarion Suites

old and dated. The econolodge that i paid half the price at the night before was better than this. It needs a lot of TLC. even then i dont think its going to do the trick because its just so old.
Not to mention the elevator was stuck so i had to take the stairs up 3 stories.

No towels delivered until 10pm. TV would only give a few channels. We were told someone would fix it but when asked about it later that night we were told that management had not upgraded the one box that controlled all rooms. Surely they had notice this was going to be needed? Front desk refused to issue refund or even call the hotel manager at 10pm. What does the management get paid for here? I told front desk I would leave a bad review on Unilocal but she didn’t care or even try to call management.
Apparently if you stay here they just don’t care.

If there was an option for no stars I would have picked that one! I called at 7 am to see if I could get an early check in. I had just drove for 14 hours straight from Michigan! The receptionist told me she will check on it and to call her back at 9 am to verify! At 9 am when I called she said it would be no problem to check in around 11:00 am — 12:00 pm. I’ve been a housekeeper before so even though we were in town we drove around and did some shopping to waste some more time. Check in is at 3 pm. At 2:38pm I went in to check in, exhausted from the drive and other stuff and beyond ready for a shower! I said I called early this morning about an early check in and I was told that I could check in around noon, I wasted a little time to be courteous to them. The receptionist told me no one told me that because she had been the only one there since 6:30 am, and check in was at 3 so I could sit on the couch for 22 minutes until a housekeeper brought her a key. Already upset because she basically called me a liar I politely asked her if she could call a housekeeper to get a key and she said no that she was expecting a call from one in 15 minutes. Basically stalling until check in time at 3. Long story short… The receptionist and the manager have no business working in customer service! They both have horrible attitudes and are very rude… I had already reserved and paid for the room! I refused to be treated like shit so we left called and got our money back!

My stay at this hotel was fair, simply because one of the televisions didn’t work and I had to stay in a smoking room (due to all non-​smoking rooms sold out basketball various tournaments taking place).
However, the staff is exceptional and very attentive. The front desk staff provided great recommendations for restaurants and places to go out in the Augusta and Downtown area.
The room and hotel grounds were clean. Also, guests receive free breakfast and two drinks during the hotel’s happy hour. Free wifi is available. I would stay at the hotel again but only in a non-​smoking room.

Our room was clean and the staff was great. We had a small area with a couch, desk and a TV and a separate bedroom area with a King sized bed, another TV and a huge bathroom. The hotel was very clean and quiet. In the morning there was a hot breakfast in the lobby with eggs, grits, bacon, sausage, waffles, juices, coffee and cereals. The cable is extensive– tons of channels and the internet was great. I spent the whole day at the hotel working on my computer as my husband was out on site and had no issues with the internet, as a matter of fact, it was fairly fast.
There are plenty of options for food within walking distance including a Waffle House next door and a Pizza Hut, Wild Wings Café and a Captain’s D right across the street. The only issue we had was that there were no sidewalks so it wasn’t too safe to walk too far from the hotel– (though this is no fault of the hotel). The hotel sits back on a busy street so it was hard to hear the traffic in our room.
We wouldn’t hesitate to stay here again.

This place is a dump. There was a mouse in our room! We got a new room for the night and checked out the next morning, 2 days ahead of schedule. The furniture and carpet were stained and moldy. The sofa bed cushions had ashes or mouse droppings all over them. The bed linens weren’t clean and the tub was stained. The patio furniture around the pool was filthy. There was a complimentary hot breakfast buffet but it was inedible. The bacon was cold and rubbery. The coffee machine spit out tons of grounds and the OJ machine spit out water. We threw it away and went to McDonald’s down the street. The people working at the hotel were extremely nice and tried to be helpful, but are just in a bad situation. You TRULY don’t want to stay here.

The Clarion Suites features a five story building with exterior entrances. Duel elevators make it easy to access the floors above ground level. The property is older, but well maintained.
My king suite was massive and featured a separate bedroom. Seating room included sofa, desk area, mini bar area with refrigerator, microwave, and sink. and small dining table. Two television sets — one in the seating room and the other in the bedroom. Also two heating/​ac units in the suite.
Bed was comfortable, wifi signal was strong, great choice of tv channels.
The breakfast bar is promoted as a «Southern breakfast buffet» and is free to guests when you present your ticket obtained at the front desk. Hot items included regular grits, cheese grits, sausage, scrambled eggs, and potatoes.
Rooms rates quite reasonable. Only negative is that some of the room furnishings are beginning to show wear.