Minuteman Press – Bayside

I have gone here for invitations and I Loved the customer service. I told them what I had an idea of. I absolutely loved the way they worked with me to get what I wanted. The end result was even better actually. Amazing quality, I distributed them, I was so pleased. And few of my friends loved my invitations so unique. My friend went and got her save the date, bridal shower, and wedding invitations! All of which were superbly done.
So I am now a continuing customer of theirs. I brought my business work to them as well. I got my business cards done form them, amazingly done, by the way. (They had a deal going on double my deal) 500 business cards for 35 $. The quality was amazing, I get my envelopes, NCR forms, poster signs basically all my printing. Now all I have to do is call and place my order, and I get it in a jiffy. No headache, so easy to communicate.
I see there is a bad review here, which makes no sense! Anyways, I find the Minuteman Press of Bayside absolutely wonderful, and fully vouch for them. It’s amazing I love that I have these guys, basically my to go to people. Really has made my life much easier. Thank you very much you guys, You truly deserve an amazing review.

Summary (this is a review of the MinuteMan press on Francis Lewis. However, since they repeatedly cited «Minuteman» policies, I decided to add my reviews on all stores here. Hopefully, this will stir some change in their policies).
First of all, I made the mistake of trusting Google reviews (and Minuteman’s sales pitch to me) on going here. After my BIG mistake, I looked at the reviews and realized 4 of the 5 earlier reviews were fishy. They’re all from 3 years ago, have 5 stars and are from anonymous non-​verified users (you can’t click on the their names like you can with real people).
Minuteman might be pleasant to chat with on the phone at first, but beware their Product, Pricing, Customer service, and Policies are horrendous. Afterwards, I did a lot of research and found «NY Speedy Printing» close by on 41 – 11 162^nd St. They were awesome. Here’s my experience compared:
Minuteman NY Speedy
Turaround time 1-​day 1-​day
View proofs No Yes
card stock cheap like Vistaprint Amazing. silk laminate
print quality worse than VistaPrint Amazing, sharp, vibrant.
Quantity 250 500
Price $ 35 $ 50
Service Terrible. Greedy. Great. Free minor touchups
Policy No refunds ever Refunds if reasonable
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The long story:
So this was my first time order for business cards. I clearly stated that I was tired of VistaPrint’s quality, and needed higher quality and needed it fast. They didn’t discuss any options. They just laughed and agreed with me that VistaPrint quality was bad and that theirs was better. This and the Google reviews gained my trust.
They were nice to talk to, but when it turns out they have terrible quality, they are expensive, they have terrible customer service, and their store policies are not consumer friendly. In fact, I think they violate Better Business Bureau and Consumer protection laws by forcing you to accept and pay for a product that you refuse to accept (because of terrible quality).
So I placed an order and the next day I received business cards that were totally unusable — far worse than anything I ever had from Vistaprint! The colors looked like they were printed on a cheap inkjet printer — everything looked fuzzy. I told them right then and there that it was unusable. I was very polite about my complaint, too.
All they did was give me excuses about how I requested quick turnaround, and for such orders they have to use a sub-​par in house printer. They NEVER mentioned this to me! And they knew I needed HIGHER-​THAN-​VISTAPRINT quality! And I spoke with TWO SEPARATE PEOPLE about this before placing my order!
They then told me due to store policy blah blah I could not refuse the order and had to pay the full amount.
Sounded fishy to me. But fine. Water under bridge. I reasoned with them and said, «Look, I want to give you guys a chance. I want to support small businesses. But these business cards will hurt my business if I hand these out. They’re unusable. If I have to pay in full now, will you at least give me a discount on a re-​order?»
And they gave me a runaround about minutemanPress policy again and refused again.
I threw away the business cards and searched rigorously for a better place. I spent a good two hours doing my due diligence and settled on this Korean place called «NY Speedy Printing» nearby in Flushing. So I went there and what a world of a difference.