South County Physical Therapy

Fabulous PT facility. I literally crawled into this place with chronic back pain that needed some attention. I was immediately catered too upon my first visit and began a twice weekly plan that lasted a few months. Margaret and Emily worked their magic and got me back on track with numerous manipulations, exercises, and suggestions for maintaining and improving upon my health. Highly recommended.

South County was my third physical therapy business that I have gone to and it is by far the best! Susie is wonderful and literally taught me how to walk again after I had a series of leg injuries. I went there for six months and did not have a bad visit. The helpers were very knowledgeable in keeping an eye out to make sure I was doing all my exercises correctly. I very rarely had to wait more than five minutes. I would highly recommend them to anyone!

my name is dante (age 11) I have been going to south county since November 2012 and they are wonderful my therapist here is angela and I recommend this place to others

In May 2009, Bethany B wrote:
The eval went well, the first visit was helpful and then it went down hill. When I arrived for my third visit, I was left in the waiting room for almost 20 minutes. When I was finally retrieved the therapist was irate that I hadn’t been started on my heating packs yet. That lasted for most of my visit — not very relaxing. The visit went way over my ½ hour slotted time and I left sore. Not sore but helped, just sore and sad.
Oct. 2009 — from Rita:
This review happened to catch my eye as I was looking for something else. I am sorry that your experience at SCPT turned out to be far less than satisfactory and can appreciate the frustrations and even inconvenience not keeping to schedule can pose. I decided to join Unilocal so I could provide remarks about the care I received at SCPT, as someone who has used this facility for about 6 months straight in 2007 and a few months during 2009. I have also continued in their After-​care pgm. (mainly rehab type pool where each of us is given our own exercises based on our specific problems — this is an option, out-​of-​pocket after P/​T runs out). This is a really big plus for me or anyone who needs warm water pool for exercising as there are few to be found.
I think if a therapist or therapy is not going too well, it is still worth trying to address the problem with him or her. Another suggestion would be to ask to be assigned to someone else as there are differences between them. By using SCPT for the past 24 mos., I have noticed that they will occasionally run into staffing issues and not each and every visit had run as smoothly as I would have liked. Another important point is that P/​T often takes 7 – 8 sessions before a difference can be felt and yes, I have had problems which made me hurt more first, but as a joint or limb was loosened up or the impingement was released, I started to feel the benefits. It takes time to see results from P/​T (no matter where one goes) and also hard work on the patient’s part. There were times I wanted to throw in the towel, but I didn’t.
However, by having used another P/​T facility in Auburn as well as trying out P/​T at UMass Rehab (on Rt. 9), I found most of the therapists at SCPT to be very dedicated, skilled and hard-​working. They do have a unique set-​up where the treatment tables are all open and therapists work on patients side by side, often coordinating two patients at a time. And I will admit this took some getting used to, but after a while I no longer noticed who was on table next to me or out on the floor doing exercises. In fact, I’d say this is one key aspect of SCPT which I think folks need to know ahead of time so not to be surprised if/​when you start getting therapy there.
Most of the therapists are quite skilled and most have gone to learn new techniques or use new tools. But there is a difference between therapists — some will be more aggressive or passive in their style and some will be most attentive and caring. I have a few favorite ones who spent all the time they could to complete a treatment — so going beyond one’s schedule time is usually very much appreciated, though I understand if someone has a tight schedule, that may not be best for them. The individualized attention and creativity (things that some of them would come up with and really try to find ways to provide a treatment) far exceeded what I experienced at the other facility and at the hospital. One of my favorite therapists did not need to ask me anything as she could sense (or feel with her hands) if her touch was too heavy or whatever.
So, I would at least like to leave others with my opinion and personal experiences of this place. Those are all the positives. For me, since I live closeby, I am also very happy not to have to drive a long ways as sometimes it feels the tension of driving on Rt. 290 will undo a lot of the good accomplished from a treatment. The negatives would be how busy and noisy the treatment hall (don’t know what else to call it) can be at times. The positives outweigh the negative aspects for me.

So having been recently diagnosed with piriformis syndrome (in layman’s terms, a pain in the butt) I was referred by my PCP to SCPT for help. The eval went well, the first visit was helpful and then it went down hill. When I arrived for my third visit, I was left in the waiting room for almost 20 minutes. When I was finally retrieved the therapist was irate that I hadn’t been started on my heating packs yet. That lasted for most of my visit — not very relaxing. The visit went way over my ½ hour slotted time and I left sore. Not sore but helped, just sore and sad.
Now I have children and family members with their own lives so scheduling an appointment weekly for 2 months just isn’t feasible for me. When I just called to try and make an appointment for this week I was asked «where I have been?» like I stood someone up. Are you kidding me? I was lucky to have child care available — and just wanted an appointment. I already have one pain in the butt and would think that someone in the PT bizz could practice some compassion and just make an appointment.
So, here I sit, in pain, pissed off, and searching the web for another PT.
SCPT had promise — but it seems they need work.