Site for Sore Eyes

BEWARE! I got an exam here and paid over $ 100 but they did not carry the sports frames I needed for mountain biking. So I went to order them online but I was missing my «pupillary distance»
When I called to find out why that IMPORTANT info had been missing from my prescription they informed me that the only way they would complete the prescription would be to buy glasses from them.
TOTAL SCAM.
Especially when their options are so extremely limited.
This is one of the needless things that make life harder and SHOULDN’T.
Shameful business practice and not very nice to the people that need SIGHT in your community.
Update. I us an issue w my prescription and I needed them to fax it to me. They did it happily and speedily.
Thank you.

The personal service is amazing, they stand behind their work and warranty issues are handled with no hassles at all. Shop with confidence!

I was very happy with the individual care I received, fast@ efficient! ! Shannon picked out a stylish pair of frames for me, I left feeling like a V. I. P! Great staff, Great Care!!! Highly recommend Site for Sore eyes in Auburn, Ca. Linda Sequeira

My first visit-​Drove 45 min from where I live and I was 15 min late. The lady working the front said they couldn’t keep my appt and needed to reschedule me. Really?

Dr. Lary does an outstanding job. Very honest. The staff is extremely professional, helpful and courteous. I highly recommend them. They will not disappoint. And their prices are very reasonable. I got a pair of glasses and the other one free!

I’m a first time patient, and today called in for a contact exam — I was offered 2 or 3 openings before their 6pm closing. It was 3:30…
so I drove straight over and at 60 seconds after walking through the door I’m finished filling out my extremely basic, super-​simple, easy-​breezy ‘new patient intake form’ … and then another 60 seconds later i’m sitting in the chair meeting my new eye doctor.
The women behind the counter are cheerful, professional, thorough, and extremely competent.
The doctor was awesome, pro, skilled, quick, VERY thorough — explained more than I thought I wanted to know, and we even took a moment to talk about life 200 years ago.
I was given a sweet deal on some polarized shades, and walked out with a brand new pair of contacts.
All in all, less than a hundred bucks (i’m proudly uninsured) and 30 minutes later I can see clearly and have a ton of lenses on order (should be here in 48 hours or less) woohoo!
no complaints! a billion stars!

I recently bought two pairs of glasses. One pair for my daughter and the other for me. We had a great experience with the two women who are usually there. They were friendly, helpful and wonderful about finding the best deal for us. We’ve been back a few times in the last couple of months to get my daughters glasses adjusted, she’s kind of hard on them, and they have been welcoming and made the necessary adjustments without question. Highly recommend this shop.

The staff was extremely helpful. I didn’t actually have my exam on location, I brought my prescription in and looked at their selection of glasses. Malia was the lady who spent the most time with me, she helped me locate frames that fitting face and had fun with me the whole time. Shannon, who was her boss, also helped in making sure I was doing ok. They were both extremely friendly and fun to shop with! I highly recommend this store, even if you just need a pair of glasses and not an exam.

Best place ever for your eye care needs. The doctor is very thorough and said my glasses were still good. I used my vision insurance plan on my first pair and still got free second pair discount applied for polarized sunglasses! Staff is knowledgeable and friendly. Fast delivery, and huge selection of glasses! Great value for your dollar.

I love Site for Sore Eyes!!! Disregard the bad reviews, because this is the best place I have ever gone to for glasses.
The doctor was really thorough and friendly. Great eye exam.
One of the staff, Shannon, was able to help me pick out a cute pair of frames in my budget, and I got a second pair free. I was even able to leave with a pair of glasses on the same day. I will definitely be coming back here next year.

I had a wonderful experience here, getting my eye exam in the unaffiliated opthamologist’s office in the back, then glasses and contacts @ Site for Sore Eyes. The negative reviews are, in my experience, completely baseless. The ladies and gentleman behind the counter are helpful, knowledgeable, polite and friendly. The owner spent a lot of time helping me find a pair of glasses that both looked good and fit my face well; she is very knowledgeable regarding frames and styles. The staff worked with me to get the best deal possible with my insurance, and I am completely happy and satisfied with my experience. The selection is varied and covers a range of budgets and styles. And they’re always busy, with lots of repeat customers, which says a lot. My glasses and special order contacts were ready in a week and are perfect. I will use Site for Sore Eyes in Auburn again, and highly recomment them!

After reading the first two reviews, my daughter and I decided to try this store anyway as it was more convenient. We are so happy we did! Customer service was top notch — prompt, friendly, and professional. (even though we were looking for a bargain.) In fact, we ended up with twice the deal we expected. We have found a great place for our family to buy glasses. I highly recommend.

Before I get into the reason I didn’t have a good experience, I would like to talk about the ONLY positive thing… THE EYE DOCTOR WAS FANTASTIC. He was totally thorough and I had a great experience with him. As for the rest of it… totally poor. The women who work there continuously call you «darling» and «honey» like they know you. They talked poorly about other customers in front of me. NOT A FAN.