Extra Hands Catering

We used Nancy’s Extra Hands Catering for a memorial service. We live in Oregon and we’re not familiar with any caterers in the Auburn area. Her prices were very fair. The food she provided was beautiful and tasted wonderful. Nancy and her staff were on time and set up a very nice buffet for our guests. She had several suggestions and worked with our family to make the meal run smoothly. We would recommend Extra Hands to anyone.

We LOVED Extra Hands Catering when we hired them to help us with our reception. The wait staff Nancy sent us were extremely professional, experienced, and worked their tails off. We could not have been more pleased.
I was sorry to read of Tammi T.‘s experience; however, it seems to me that if you don’t receive a promised contract, after paying 50% down, it’s a little silly to then pay the final 50% without insisting on the agreed upon contract. All the ensuing troubles could have been avoided had the client followed through by insisting on a contract.
I was a little worried about handing over a 50% deposit to someone I didn’t know; however, she didn’t even cash my check until after the event, and she let me pay the final 50% the day of.
Business practices were certainly a little old-​fashioned and did not make use of modern technology; however, sitting down with a lovely, experienced professional in person, who had the years of experience to be able to advise me on every aspect of planning the event (no extra charge), was worth the slight inconvenience of waiting for a snail-​mail contract (which did arrive as agreed).
Extra Hands Catering is the kind of down-​home, small town business that this country was built on, and I give them five glowing stars. Now, I’m hoping they are available to help me with my mom’s 90^th birthday celebration!

DO NOT use. We met with this caterer to discuss our reception and paid her 50% down. She told us she’d send a contract and receipt and never did so. We paid the final 50% payment and then she showed up on the wrong day for our wedding reception! When she finally sent the contract (on the day she wrongly showed up) it had the wrong date on it. Had she sent it as agreed upon this error on her part would have been corrected by us.
She refused to take any responsibility for the error or refund any monies, nor did she provide us the food she purchased for the incorrect day — in fact she stated she gave it away to her neighbors and froze it. We offered to pay for her staff time (2 hours) and she refused to accept it. We had to cater our own reception one week later after firing her.
We took her to small claims court and were awarded the full judgment — the judge stating had she simply sent the contract none of this would have happened. We offered again via mediation to pay for her staff time and she refused. Well, on day 30 of the payment being due to us she pays us back 50% of the judgment.
We’ll now file this in Superior Court and place a lien on this business and garnish her wages. She has been more focused on being right than simply doing the right thing. I have no idea how this person can stay in business with this lack of professionalism and lack of customer service.
Would NOT recommend.

My husband and I held our wedding reception last weekend and we chose Extra Hands Catering. When we first received the bid from Nancy, it was hard not to be skeptical because the pricing was extremely competitive and we were holding the event for 150 guests. Without exception, our guests have raved about the food, presentation and the excellent service that Nancy and her team provided. I wouldn’t hesitate to recommend Extra Hands for your event. She was great to work with, she listened to what we wanted and she offered many creative suggestions. Check this business out. I think you’ll be very pleased with their contribution to your event.

I hired Nancy Brown and her team at Extra Hands Catering for service staff at my Aug. 2012 wedding. I hired a different company to provide our dinner, however they weren’t a full service catering staff. Brown’s level of professionalism and ability to adapt to any and every situation that came up was amazing. She worked incredibly well with my caterer to make sure the dinner/​bar/​cake service went smoothly. Her staff had the tables cleared and china washed before our cake was even cut! I wouldn’t have been able to pull this thing off without her help and support. Thanks, Nancy!

I just hosted a party and used Extra Hands Catering. They did such a fabulous job! I was impressed by the time and effort Nancy took with me on the phone to make the party perfect! She worked with me extensively on the menu to come up with both a menu and a budget that fit perfectly.
They also went above and beyond in service! They arrived early and quickly set up the buffet and bar. The buffet was beautiful! I also hired them for serving some appetizers (Nancy’s great idea) and bartending. They did such a great job in all aspects. The food was also amazing!
At the end of the night they packed up all of the leftovers and completely cleaned the kitchen. It was so nice to have such an enjoyable time at a party I was hosting and not worry about anything. The food was so good that we are still enjoying leftovers.
I was definitely impressed by Extra Hands Catering and will definitely use them again! I am telling all of my friends about them. If you are having a party, wedding, or other event, big or small, I would totally recommend Nancy and Extra Hands Catering!