Eisley Nursery

I don’t see the whole bad customer service thing here. I had just called looking for something and was greeted by phone with an over abundance of service. Pricing, detailed plant information, confirmation of availability for something that no one else in the area has, and a ‘thank you for calling us today’ as a parting gift by phone. I’ll be stopping by this weekend :-)

This was THE LAST time I will ever go to Eisley’s! I have been going to this family nursery since 1985, but the last 2 years the staff has been rude and condescending. I understand not everyone is knowledgeable in the garden, but for-​crying-​out-​loud do you have to be so small in your attitude?! The way I was spoken to, talked down to is more like it. This wasn’t the only time it happened. If you don’t like your job find another. Don’t stand around and talk crap about your customers. It was a horrible experience and I will NEVER go back. Be assured everyone I know will hear about this as well as every time I go to any other nursery their customers will be told to not go to Eisley’s. There are plenty of other places to buy what they sell, why give them your money?

This nursery carries scotch broom marketed under its genus name Cytisus. I’m not sure if this is an attempt to mask the nefarious reputation that the words «scotch broom» have. Public land management agencies devote considerable resources to control the rampant spread of this exotic species. The distribution of this plant is unethical and represents a blatant disregard for the surrounding landscape we enjoy in the Sierra Nevada foothills. Not to mention, they expect some poor soul to fork over $ 30 for a single potted specimen.

They have a great selection of knickknacks and plants. They are very knowledgable. The staff had great customer service. They also gift wrap for you.

Friendly, helpful and swift service! I couldn’t have asked for more!

Beautiful nursery! The plants are all very healthy. My personal favorite is the sale flats of annuals. I love buying these in spring and summer to fill in my garden! My son loves coming to Eisley’s for the free popcorn :)

My family and I have been loyal customers of Eisley’s for years. However, on our last few visits we have been very disappointed with their condescending service and questionable quality of product. Yesterday I returned a tomato plant that clearly had some sort of systemic disease. I have grown tomatoes for over 45 years and I’m deft at transplanting. This tomato was re-​potted along with 18 others in the same potting mix and was the only one with this problem. While I was mainly concerned with what the problem was, I also needed to replace this particular variety (my father-in-law’s request) with another Abraham Lincoln. The older man in the garden area (I don’t pay attention to names) was anything but helpful other than to say it appears to be diseased. I purchased a replacement tomato-​since I was already there-​but, will never return. I have had very few problems with my vegetable plants but when I’ve purchased them from Green Acres they are helpful in identifying problems and will replace the plants at no cost. This was never offered at Eisley’s though the disease clearly originated from them. The money is not important but the wasted trip and dealing with people without integrity is not tolerable.

I always enjoy walking around this place. It’s pretty and there’s so much to look at. I love the variety of plants and little nic nacs. Great place to get a gift! The only bad thing I have to say is that the employees there aren’t always nice and welcoming… I think they could be a little more friendly.

Eisley’s Nursery has a broad selection of plants and garden accessories and over the last year this has been my go to local store for all things horticultural. Today I visited the nursery with my mother and after watching the incredibly unprofessional staff interact with her I was taken aback. To be fair there was one very helpful master gardener who went out of his way to help my mother (who is visually impaired). But no amount of kindness on his part could counterbalance the rude behavior exhibited by the checkout staff. Rude doesn’t quite capture the essence of their behavior, which I can only describe as a combination of condescension and pig ignorance. It was quite literally the worst customer service I have ever personally witnessed.

Never had an issue or problem — I am gardening challenged and this place is the first place i ask for advice.

Plant prices are high and their selection is okay. Staff is semi-​helpful, if you are lucky! Better than going to Home Depot for selection, but nothing close to what Green Acres has to offer!

One of my favorite places in Auburn —
Just Beautiful!

I love Eisley’s. Their plants are healthy and well kept, they have an incredible variety of everything, not to mention the incredibly knowledgeable staff. And don’t miss their garden ornaments and wind chimes.

Eisley Nursery in Auburn is the best place in the Sacramento are for anything related to plants or plant care. I had seen some comments saying they were expensive, but I found the exact opposite. Their plants are grown right there and are all healthy and beautiful. They have heirloom seeds from some of the best seed companies in every variety and type. Their customer service is outstanding and if you need a question answered, they will be happy to answer, or find someone who can.
I highly recommend Eisley Nursery, it is well worth the drive to Auburn.

They may have a good selection (never actually went there) but the lady on the phone was pretty darn rude. I wanted to buy a full-​size (20gallon+) red maple to have delivered 35 miles to my home. She said no problem, but would have to find the cost. Then I mentioned that I also wanted to have it planted and she quickly says «we don’t drive that far to plant no tree» in a very condescending tone. How about this next time, «well, we actually don’t plant trees at distances that far because it costs too much because we charge by the hour, etc. etc…». Hey, what if I’m a rich bastard and I don’t care how much its going to cost me??? Are you in business to make money or not?
Well, I’ll find a tree somewhere else. I’m sure someone out there wants my business and $$$$.

Amazing plant selection. They have everything from pots and fertelizer to decorative plants and fruit trees! From A-​Z it’s an amazing nursery for the area, better than most in Sacramento or any other metro area. Also a fun place to just browse around for hours at a time! My husband and I do just that on random days when we are feeling magical and want to traipse through a beautiful garden! Lots of make believe play time potential, lol! We love it and the people are great too. Only 4 stars because when I was there last week they had every type of tree but a pomegranate tree. We had to go to rocklin instead. Hopefully in a few years we will be squeezing our own pomegranate juice! Can anyone say margaritas?

I shop and call and ask questions here A LOT. their customer service is incredible. They all know the different areas around here — from the heat belts to the siberian extremes. And they grow much of what they sell — love to watch the hoop houses around the property as the seasons change.
If you are a gardener and passing through the area, it’s a great place to stop and shop — easy to get to off the highway.
What a great store!

I LOVE Mom & Pop businesses, especially those that have been around for generations. This is one of those places — a treasure.
You know how you go into some stores and ask a question only to be greeted by blank stares? You go into Eisley’s and you find dozens of people that are gardening geniuses — most are Certified Master Gardeners. But if you happen to ask a tough question about something specific, like orchids, they immediately go find the one person that is the best genius about that specific area. How refreshing!!!
I have never gone there and not learned something new. Today, I attended the fruit tree care and pruning class. There were around a hundred people attending. We were treated to an intense hour and a half of absolutely great advice about fruit trees including some secrets that I doubt you’d find in any book.

Oh Eisley’s, how I love thee. Shall I count thy ways? YES!
1.) Great service/​assistance
2.) Local, local, local
3.) Wonderful selection of… well, everything you need for an outdoor and even indoor space
4.) Fun for kids to explore, young and old
5.) Longtime establishment
I think that about covers it. :)

Home Depot came to Auburn, yet it had NO EFFECT on this nursery’s clientele… it is still mobbed even on weekdays during work hours.
No wonder: Home Depot doesn’t carry «Serrano» peppers, tomatillos, and other common garden plants. Furthermore, the gardening supplies that you can’t find at HD can be found at Eisley’s.