Custom Trucks Unlimited

This business moved to a bigger and nicer location. I wanted to get some custom work done on my car and this business had done work for me before. I called first and voice-​mail stated Saturday hours but upon going, they do not have Saturday hours. Went in person during the week and the guy behind the counter immediately assumed I wanted tint although I already have it. 1^st stereotype. When I told him what I wanted done he did not act like he even wanted to look up any info, as if it was a pain for him. He was not friendly or welcoming. We looked at a couple of options and i gave him my number and he said he’d call me in a couple of days. Fast forward a week later and still nothing. I called and the same guy answered. He said oh, he’d lost my number, never apologized, and said he couldn’t find a supplier. I don’t believe that since I did have a custom place in Columbus do the job who got the parts right away. I honestly believe that he just did not want African American business. The atmosphere was not welcoming to me, but the white men who came in were greeted very nicely and politely. I also spoke with a local dealership that sent another client there that had the same experience I had. I spent $ 2000 on the custom work and am very pleased.
UPDATE: Spoke to one of the owners who reached out to me to apologize for the experience I had and to assure me that what I perceived is not his business culture. He was very sincere and let me know that it had been handled. I appreciate that he wanted me to know this and will go back next time I want some custom work done. Very impressed by his professionalism in handling my complaint. Going to see if I can get some paneling installed. Will update after I go!