Auburn Sew & Vac

Found this place on Unilocal and boy am I glad I did. Both of my vacuums were down and Alex fixed one while I waited so that I’d have at least one working vacuum. Just awesome, you don’t find this kind of service often anymore. Also super nice, highly recommend!

This is definitely a good place to have your vacuum repaired. They were very honest. I had talked to the dyson people and they said I probably needed a new cleaner head but after they looked at it they returned it tuned up and no parts. They people there are very friendly. I will definitely use them if my sewing machine or vacuum needs repair.

I stopped in here with my 92yr old aunt. The staff was very friendly and polite. They listened to her while she told stories about her husband as they fixed her vacuum. I really appreciated how kind they were to her. We were in and out very quickly. They do great work, the vacuum is working like new. I highly recommend this place!

It’s a pleasure doing business with the family running this establishment. The customer service is excellent, the work done right and in a timely fashion always.
I highly recommend giving them a try if you haven’t already. Whether I’m picking up new vacuum bags or having my Vacum checked out I always get treated like I’m special!

I can’t say enough about the quality, friendliness and value of this service, for both my vacuum and even my trusty old sewing machine, which the made almost like new. I used to drive a distance for annual vacuum maintenance under warranty and then still went there when I paid. Finally, I researched not having to drive so far and was tickled to find very good reviews on this place in my own backyard. Now, having met Joseph and his family and crew, I can’t imagine going anywhere else.

This is a wonderful little shop with a wonderful couple running it…
Very knowledgeable, and our old (1950 something) Singer has never run better. Also finished when promised… It’s great to get old fashioned service at a reasonable price…

Excellent service and great people. Had my singer back the next day! Will be returning for all future needs.

I took my grandma’s old sewing machine into them and was very impressed. Excellent customer service. They kept raving about what a good machine it was. I was leery taking in anywhere, thinking someone would want to try and up sell me for a newer model. They didn’t even bring the subject up. I dropped it off and they had it ready for me in a couple of days. I would highly recommend taking your sewing machines to Auburn Sew and Vac!

Good old fashion Mom & Pop store. Joseph is an absolute genius as far as repairing sewing machines is concerned — both modern and vintage, he has been able to find parts for me and fix things I thought I had no hope for. And at a very good price.
His son Alex following in Dads footsteps is a lovely helpful guy and knows his stuff as far as the Vac side is concerned and Mom Julie is one of the kindest hearts and friendliest people I have met since I moved here — I would highly recommend them.

I have been going for years to Auburn Sew & Vac, run by two of the nicest people you will ever meet, husband and wife, Joseph and Julie. For the last fifteen years I have never had a problem with any repair and customer service can only be described as exceptional. I highly recommend this family business to all.

I just recently moved to Grass Valley from the Bay Area. Obviously, I have no clue where to go. I am an avid Unilocal,yellowpages and yellowbot reader.
I saw that there was no one near me worth trusting, but 20 minute drive down into Auburn and there was a business worth my time.
I own a Dyson, and the roller stopped rotating. I called in a frenzy because as anyone knows, a lady needs her vacuum! I first spoke to Joseph, then to Alex. Alex told me that he could take a look at it provided I was able to get the unit there today. I did just that!
I walked in and was greeted by Julie who was so warm and welcoming. She called Alex out and we discussed the problem further. He assured me he would call me by 5 to give me a diagnosis. He called at 4:15. My Dyson was repaired and cleaned! All for $ 49.95! When I raced back down the hill to pick it up Julie greeted me as if she’s known me forever. I have found my new family friendly local business!
Thank you Joseph, Julie and Alex! See you again!

These people are not to be trusted. I took my wife’s sewing machine in to be repaired a week and half ago. At that time the old man said it would be ready in a day or two. Yesterday I called and asked if I could pick up the machine. He said it wasn’t ready yet and asked if could come back tomorrow and what time. I said 2pm. I showed up at 1pm and they hadn’t even looked at it yet. Both father and son got very nasty about the whole matter, so I took the machine to another repair shop. DON’T trust anything they promise you.

Friendly, knowledgable trustworthy. They truly go out of their way to help you. It is their own shop, and it shows in their kindness and customer service. I wouldn’t go to any big box store even if the price was better!
Only drawback is they are not open Mondays; but unlike me, if you can remember it won’t be a problem!