Auburn Mail & Copy Center

Overcharges for mailing packages even if you ask for only standard shipping.
It’s busy here and you end up waiting forever. I suggest going to usps or auburn post office if you trying to mail something.

Maybe ok to drop off a package but I’ll NEVER be a customer here again, for anything.
I called ahead regarding price for B&W copies because I hadn’t been in for copies in a long time. I was told they are «12 cents each». I also asked if I could use a jump drive. Was told, «No problem!»
12 cents per BW copy is expensive but I remembered that I had paid ahead for copies a while back so with my «credit» it should be reasonable plus I like to support local small business. I’ll pay extra for good customer service.
The man behind counter took my jump drive and sent my 4 documents to printer in less than a minute. 71 pages total. I retrieved them from printer and checked them over. When it came time to pay it was suddenly 15 cents per page and although I had 44 copies left on my prepay I was only given credit for 22 «because you paid for these in 2012 and now price is double»
I said that I understood about the the difference in the credit (even though when I paid ahead for copies there was no expiration date), but why was I suddenly being charged 15 cents rather than 12 cents per page.
«Because you used the computer and that is considered printing not copying»
I questioned that they said nothing about that on the phone and that he spent less than a minute sending my document to the printer.
He said, «too bad, store policy. You are rude and do not come into my store again.» He then refused to give me a receipt.
I was stunned to say the least. No customer service here and so no customer. I’ll take my business elsewhere.

If you having shipping and/​or packing to do, this the best place in Auburn. They are friendly and do a great job. I don’t go anywhere else.

I went in to Auburn Mail and Copy Center to make copies from a USB. Kinkos charges 11 cents per page, most copy centers (if they do it) charge about 9 cents for the page and maybe 20 cents per minute for computer use. I was expecting to pay around a dollar for 3 pages. The guy made my copies and then told me the price was $ 2.50 for the first page and $ 1.00 for each additional page! My total was just short of $ 5.00! YOU’VE GOT TO BE KIDDING ME!!!

There are two people that work there alternatingly. The young man is very courteous and helpful. I would give him 5 stars if that is all there was. There is also an older man that is gruff, rude, and generally provides poor service. I would give him a 1. Overall, however, they do their job.