Andy Jahn Plumbing & Rooter

I hired Andy to do a re-​pipe in 2016 and he did an all around very professional job. I have a very confusing double sink, garbage disposal and dishwasher mess in my kitchen and the set up he figured out was very organized, simple and will be easy to fix if I ever have a problem. His work is very clean. He was very responsive trustworthy and I highly recommend him.

We had just bought a house and in less than 24 hours had a backup happening. In our panic we used another service for a triage, but wanted a 2^nd opinion for the «full fix». A couple of friends recommended Andy Jahn Plumbing to us. He was able to come out and we went over everything. Couldn’t put off what needed to be done, but his rates were considerably less for the pipe lining we needed. He talked us through the various options and he even took our finances into consideration and we were able to get the work done and spread out our payments so we could handle it all.
I was very glad to have met him and he was very candid with us and I appreciated it. He will be the first we call if we should ever need anything.

No one loves to have plumbing problems but Andy Jahn provided excellent service. We’ve had him help us with several repairs that were beyond our DIY fix it skills — broken flange on toilet and a leak from shower coming through our ceiling. Each time he presented clear estimates with options for how to get the job done. Friendly and helpful. Got the job done quickly and timely. Cleaned up everything — even though he had to cut out a hole in wall (or floor), he did it in a way he could replace drywall, screwing the piece back in so you hardly noticed.

Called him at 9 at night expecting a machine. It was him. I explained I was going to be showing my house on Sunday and wanted a slow drip fixed by then. To my surprise he stayed how about tomorrow morning? He arrived promptly and called ahead to confirm. He walked me through the fix being easy and the part under warranty by Moen and I could request it if them. As I needed it fixed before the show I g he offered to do and he would rebate me the money when I got the replacement in and provided it to him. He was so nice and friendly I asked him to do two other minor items he knocked out in minutes. Excellent.

I’ll admit it, I panicked… It was a moment of weakness… Could you blame me? My fridge is encrusted with magnets featuring that waving guy you see on busses and billboards. I’m not even sure how they got there, they seem to just wave at each other and multiply while I’m not looking. With that kind of saturation, it’s not surprising that when you send a brand new drill bit through your hot water line and firing a stream of magma in your face, panic sets in and you call the number on that magnet.
After leaving a voicemail, I calmed down and found Andy on Unilocal.In no time flat, Andy himself called me back, and even attempted to walk me through how to fix my gaffe on the phone! Despite his packed schedule, Andy fit me in the next day. I was overjoyed at the informative and affirming phone call with Andy. The waving guy company called me back, and told me they’d be out in the morning, and there would be no charge to come out… nobigwhoop right?
The waving guy came out towards the end of their appointment window, and gave me a obscene quote for a svelte 5/​8″ gap.
Andy called me when he said he would, and then showed up when he said he would, did the work he said he would and charged me less than ¹⁄₃^rd of what the other guy would have!
The whole interaction was pleasant, and unlike any other professional I’ve ever hired… to borrow from another reviewer, it really did feel like a friend coming over and helping out!
Andy is honest and genuine, and if you are ever hesitant about calling a plumber, those feelings will melt away when you call Andy.
As for those waving guy magnets, they’re now in the garbage, replaced by Andy’s magnets.

Another great experience with Andy Jahn Plumbing! The sink in my bathroom has been clogged for weeks and most of my family has come over to try and help-​to no avail! Finally, we decided to call Andy again after the great job did fixing my kitchen sink after I broke it. He was able to come today, his price was reasonable (my parents used someone else and paid almost twice as much and had to wait five days to be «fit it»), and he was able to deal with the chaos of my family being home. I would recommend him to anyone!

On the recommendation of Rely Local Renton I hired Andy Jahn to convert my 3 handle shower to a single handle shower. I supplied my own shower valve & trim kit, a Moen from Mclendons. I had the wall open & water off when Andy arrived. For the simple 2 hour job it was $ 400 (which he later claimed was a reduction in his usual rates). He charged me a $ 20 mileage fee in spite of living just a few miles from me. After a few months, the shower started leaking again. Andy came back out & left an estimate of another $ 500 to «attempt to fix» what he thought was faulty parts from moen (not warrantied by him since I supplied them). I called moen, since their products are guaranteed for life & provided them several pictures of the install. They told me Andy had failed to install the faucet valve with the «plaster guard» they supplied. This caused the valve to flex forward when the trim screws were installed & created the leak. Moen sent me a new stop tube & escutcheon (trim pieces) and advised me to install a wood brace between the studs & strap the valve body to it so it couldn’t flex forward. This solved the problem. As a licensed plumber i expected Andy to install my supplied part correctly & that did not happen. He also did not mention any concerns with the parts I supplied. I thought it was rude for him to leave another $ 500 estimate. $ 900 total to swap out a shower valve??? Seriously??? That is NOT good customer service. I would never hire him again & I cannot recommend him.
In response to Andy’s reply, yes, Moen sent me new parts, however, they maintain the cause of the leak was Andy’s installation which did not include using the supplied «plaster guard» to hold the valve body behind the wall in its proper position. They sent me a new plaster guard, but I could not install it without cutting the pipe, so we strapped the valve to a cross brace that we added instead. that was the other option recommended by Moen.

Really enjoyed working with Andy. He actually didn’t even charge me for coming out to take a look at my plumbing problem. I had flooding, but he couldn’t see a cause, so he gave me some suggestions on how/​why to proceed, even went back to check again — but still didn’t see anything that he would need to rip apart and fix. Very personable and professional — like a good friend who just wants to help out. Thanks Andy.

Andy did a great job putting in a gas line from my garage to my upstairs laundry room for my new gas dryer. He was done in less than 2 hours! Prior to getting his estimate I got one from roto-​rooter — Andy’s was ¹⁄₃^rd the cost!
He was a delightful person and looking back I wish I would have baked him cookies or something!

Highly recommended! Andy was able to replace my leaky water heater within a few hours after I called him. I appreciated his promptness! He is professional and knowledgeable, and very fair with charges. Thank you Andy for a pleasant experience!

By chance Andy happened to be in the area when I called and came by within the hour. Did the diagnostic on our leaky shower drain and was able to start work right away; which was extremely convenient. Completed work in a short timeframe and did a great job. He also very happily answered my questions about some other plumbing issues /​concerns in our newly occupied home. I will definitely call Andy next time we need a plumber!

I called Andy yesterday and asked him to come today to fix problem that my parents had. He promised to be at my parents’ place around 4 PM but called around noon and said he can be there in 45 minutes. He showed up, evaluated the problem, and gave me price quote for two options to fix the issue. Upon completion of the job, he took my Amex over the phone, and I received email receipt with image of work description. Below are the pros and cons for using Andy’s service:
Pros: Prompt, Neat, Affordable, Professional, Punctual, and he actually shows up unlike other companies.
Cons: None
I can’t praise him enough. I am super happy and so are my parents. I HIGHLY recommend Andy’s services. Thank you, Andy!

Just wanted to take a moment to add another enthusiastically positive review for Andy Jahn. When Grandma’s water line sprang an underground leak we weren’t sure just who to call. After reading the reviews for a number of different contractors here on Unilocal,we decided to give Andy a call due to the genuinely positive things people had to say about him. It was getting a bit late so I emailed him rather than calling and Andy emailed right back and we made arrangements for him to come out the next day. Long story short, a couple of days later Grandma had a completely new water line from the meter to the house. Andy was very prompt and professional and he made things as painless as possible — plus his prices were quite reasonable and he was very up front about what issues might cause costs to exceed the estimate (for example if the inlet pipe for the house turned out to be in a different location than originally suspected). In our case everything went exactly according to the estimate. The bottom line here is that Andy is a good guy and a family man who is working hard to make an honest living by helping people resolve their plumbing related issues. If you need some plumbing work done, then give him a call, I expect he will take very good care of you as well.

Situation: I’ve had a slow leak that comes and goes for a few months but it was getting consistent and getting worse over a three week period. I got a recommendation from Service Magic and had another plumbing outfit come and take a look, provide a diagnosis, and give me an estimate. After spending 15 minutes, and without providing possible root causes, the recommendation was to change out my entire shower unit for $ 3,000. I don’t know a lick about plumbing but I know replacing an entire shower unit to fix a leak is not the first course of action.
Remedy: After a few more days agonizing on what to do since my sour experience confirmed what most of us believe about plumbing «professionals» I figured I’d turn to Unilocal where real people give real ratings. I saw a few reviews and decided on Andy since he had a flawless rating although I was suspect since he only had a few raters. I believe in giving the little guy a chance. Andy came to my house on short notice and was very flexible in the time. Andy spent about 30 minutes doing a thorough investigation. He was knowledgeable and answered all my questions. At the end of the day, we couldn’t confirm what was causing the leak without opening up a wall or floor (so we thought) and Andy recommended changing the valve cartridge as a start and provided a quoted. He even walked me through how to do it myself and where I could find the parts.
A couple of days later I took a shot at it and after about 10 minutes in, I just realized that I did not have the tools to do this job efficiently and effectively. I gave Andy a call and we set up some time. He came out, showed me his pricing sheet (he doesn’t make up his quotes) and it was the same as what he said before, I agreed, signed the sales slip and he started the work. He had to run to the store since the parts he had did not match (older home) and did not charge anything extra. He walked me through every step and again answered all of my questions so that I could learn what he was doing. Andy tested everything and the job was completed in about 2 hours. (Note, that the work he performed was based on his experience as to what the problem could have been and not necessarily what was since I did not want to open up any walls or floors.) Great… I thought.
About an hour later, my roommate jumps into the shower and I hear this dripping sound. Obviously I wasn’t sure and it made me have doubts. I gave Andy a call and he was over in about 20 minutes at dinner time. He opened everything again did a double check and he felt everything was good to go. Andy however was not yet satisfied. We talked about opening up the shower to be able to see the root cause but he stopped me because he wanted to see my other bathroom (it shared a wall). Through his diligence, Andy discovered an access way between both bathrooms. He was able to get back there, find the root cause, and made the appropriate adjustments. We ran the water; hot, cold, shower, faucet and everything worked without a drip. Andy made further recommendations on some work that could be done said nothing was urgent.
At the end of the day, a good honest plumber is tough to find. But I’m glad Andy is one of them. He wants to help you and not just make a quick buck. Not only did he do some work, but he found a long time customer. When I’m ready for those other projects he mentioned, he’s first on my list to call.
Btw, he keeps the crack to himself. :)

Fast, professional and clean. Andy did a fantastic job with the repairs. A real genuine guy who takes pride in what he does. Highly recommended and will definitely call again in the future.

Great Plumber! Terrific Service!
Andy showed up Happy to take on the task, and his sheer determination to help really impressed me!
Look No Further!

Andy Jahn is a master! I’m so happy to have come across his business in Dex. He was punctual and fast and replace my uncle’s water line from the meter to the house in 4 hours! He’s a really nice guy and his prices are very reasonable. Smiles!