BluePearl Veterinary Partners – Auburn Hills

I don’t think most people are too excited about visiting this place, it usually means you have a sick pet. This was not my first visit here so I kind of knew what to expect. I will tell you it is going to be different then when you visit your regular vet, but so is seeing your own specialist as compared to your general practitioner. I will say that Dr. Boyd and her staff treated my grumpy cat and I with respect and compassion and that is greatly appreciated.

My dog had bloody stool for 3 days so we felt we had to take her in. It was evening so we came to this location. (Had been here in the past 6 – 7 years ago with a prior dog who is now in heaven). Anyway I was much happier this time than in the past. Because: We were given an opinion and recommendations. Great. The cost estimate up front. Great! And the summary sheet does explain that they have not ruled out every possible reason for the problem so bring her to a Vet if things get worse. This is how it should be done, not the way they did it years ago where they want to rule out every possible thing up front and charge you a lot of money. They USED JUDGEMENT. Thank you. Yes it is expensive but I did not feel it was way over the top on price.

I’ve had good and bad experiences here but my last experience has left a mark on me. My dog had fought for his life since he was born since he had a liver shunt. I had gone to this place when he had his first episode happened and they diagnosed him accordingly. I kept him on a low protein diet for a year and half which help manage his liver shunt until he begun producing bladder stones. Surgery was inevitable at this point and his liver shunt had to be closed. I took him to the bluepearl in Southfield on a Saturday afternoon for his surgery. Picked him up Monday, though he was tired, I thought we were finally done with this sickness and could begin moving on. By Wednesday with little improvement and even some regressing I went to pick up meds for him and took him with me to the auburn hills bluepearl so they could say if he progression was normal. They said to monitor him but he just needed rest. I took him home held him until he went to sleep and laid him in his bed. An hour later he had died. I called bluepearl not to be angry but to tell them what happen. I got no call back, no condolences, no apology, nothing. I hope no ones pet is ever in the position where they have to go to emergency, but just keep in mind that it is a business at the end of the day and that’s all. If you feel your pet isn’t acting or feeling right you have to be their voice and pressure them to take a closer look despite what the doctor may say. I bury my dog with a heavy heart today and hope no one has to go through what I had to

This place if always clean and friendly. The staff is all very knowledgeable. Dr. Lancaster is great at explaining what is going on and the options available. It is an emergency hospital, so the prices will be higher than your usual vet, just like in human emergency medicine. The team will work with you as much as they can to provide the care your pet needs. They were ready when our cat was transferred for a blood transfusion, so her treatment was speedy and Dr. Lancaster was great at calling with updates.

We had to take my lab here to be seen after he decided to make a midnight snack out of a pair of boots. Long story short I was so worried and nervous for my dog. The staff at BluePearl was so nice and caring. They were so sweet to my dog and they made me feel really comfortable and at ease. To the person that complained it is expensive… yes it is. But I really love that they go over the cost of everything with you before hand so you aren’t shocked at the end. Plus its an emergency vet it’s GOING to be expensive you should know that going in! I hope know one ever has to take their vet here but if you do you should know they are in good hands! Dr. Heather is who we saw and she was amazing! Thank you!

HuhThis is one place i won’t be going back to. I took my dog up there because he has been itching like crazy. They take him the back to weigh him i was told. Dr comes in and proposes treatments. Says it may require allergy testing, may. Then they chine in with an estimate, $ 2,174.93. For an itch. I told them to do the ear and skin cytology. I signed a document allowing them to do those 2 tests. I’m waiting for them to come and get him. They don’t. I think about it and its like why am i even doing this. Its like somebody coming to me to do their accounting work and i just throw everything at them for a huge fee, hell, i’d run like the wind. So i decide to leave. Go to the front desk and an going to pay the $ 120.00 «Dermatology Exam» fee. Oh no, its $ 318.00 because i signed that document. They did the test before when they weighed him. Now I’m really pissed. If you go here make sure you know what you’re doing before you sign anything.

the staff at the front desk is very congenial, love and care for animals.
The doctors want money to pay off med school — too many test — not friendly –arrogant
had two doctors one for eye removal and one for cancer — an opthomalogist who removed his eye and an oncologist Eric — both did not take the time to explain.
I spent over $ 3,500 and they only wanted another $ 5,500 for chemo therapy no quarantees and if you do the reserach the treatment can be worse than the disease.
THIS PLACE SUX — go to a sole practitioner where they don’t have a $ 500k building and they actually take personal responibility for your animal,

I feel ambivalent about writing about this location. I received quality service and I appreciated how my situation was handled. If I ever have another kitten emergency, I would probably return here. They were kind, honest and very helpful. I felt as if they cared about my kitten’s well-​being as much as I did.
I also appreciated the time that they let me take to make my decisions. The final moments I got to spend in their consultation room with my kitty was a benefit for sure.
They also gave me a beautiful little paw print in clay of my kitten for free. I couldn’t afford an urn (on top of the other medical costs), but it was beautiful.
I especially felt calmed by the services performed by Dr. Clark. I felt she went above and beyond any doctor I’ve ever dealt with.
And this is a weird review, because I personally hope no one ever HAS to go here, nor do I hope to visit again. However, emergencies happen, as pets are often too nosy, and this place is great.

This review is for the Soutfield office on Insker and 12mile Rd.
The vets and techs were amazingly knowledgeable, undersanding and caring. They allow owners to visit animals that need to be hospitalized. They have a visiting room, but because my cat was on an IV I was allowed in the back to visit with her.
The vet that I saw (Dr. Meade) was extremely knowledgeable, the only downside is that she tended to give me more technical information than I needed which could be overwhelming.
Besides emergency services, they also perform more specialized procedures that a regular vet my not do in the office.
Emergency services can be expensive, but they were willing to work with me and do work/​tests as needed. The other downside is the 75% deposit required.