Dunkin’ Donuts

With all the dunks around don’t waste your time. Drive 5 minutes in either direction and get good service and coffee. Have complained to the owner more than once. These people are rude, they don’t listen, and they can’t make a coffee to save their lives.
I ordered a medium iced one day drove up and she handed me a large. I told her I asked for medium. She said okay I’ll only charge you for a medium. I explained that that wouldn’t work because the amount of sugar and cream I ordered was specifically what I like in a medium coffee. I’m a huge coffee drinker. She dumped it in a medium cup and said «is that better?» I asked her for a refund and the owners number. She would not provide me with either and insisted on making me another. I had to fight for my money back for a while. She even asked me to come in because there are timers and I was hurting her «numbers» I drove off without either.
This is one of many many issues. Just don’t waste your time or money.

Okay so I tried to go to this Dunkin again, and now I defiantly will never return… So about a week or so ago I tried going there again, and went through the drive threw because there wasn’t a line & wasn’t busy at all… Plus I had a sprained knee so I wouldn’t have been able to carry everything out anyways so I ordered 5 sandwiches which all are not complicated what so ever being a Dunkin Donuts employee myself and I ordered hash browns along with them then ordered 5 coffees as well and again not complicated ones anyways as I pull up to the speaker the girl said «what can I get you» instead of «hi welcome to Dunkin donuts how may I help you»…so I said, «Oh how are you»? She replied «good-​what can I get you» so I took a deep breathe and help back from driving away and said I have a list of a few items she sighed and said «okay what is it then»…so after my first sandwich and item order she said «is that it» and I said «no I have a list I’ll let you know when I’m done» so continued to order and another girl working looked out the window flung her hands up in the window and I’m assuming she didn’t think I could hear her and she said, «Oh My God is this girl serious?! Let her know he will be pulled up until her order is done or she has to come in tho is ridiculous …“so I blank out what she said because I didn’t want to be rude and stoop to her level and went to say another sand which and she said «yup anything else» and I said «actually yes I’m all set and I don’t want anything now»!! Have a nice day and the girl said «well we already made the coffees and most of the sandwiches» and I said «so what is the problem and why are you all getting mad I’m all set bye»!! Like they are all so rude there isn’t so awful! I really don’t get how they are even open and I don’t know how the owner doesn’t do something about this… especially considering the fact there is more than one bad review on the customer service here! Treat people how you want to be treated when you go somewhere and place an order! I wouldn’t go there if it was free! Just saying! Only reason they are getting a one star rating is because they make you review it in order to post a review (The real rating is this ««)⁉⁉

I don’t typically consider myself to be a person with enough interest or time to review a Dunkin Donuts, HOWEVER, time and time again I go through this drive thru and cannot believe how rude and snotty the workers are. The first few times I gave them the benefit of the doubt (maybe they’re having a bad day). Their attitudes just get worse each time and I have to believe they work hard to stay that miserable. I order a large and they give me a medium (that’s fine. it happens…) I smile and say Oh, no I wanted a large. Instead of apologizing or taking care of it the girl glares at me and tells me that ‘YOU SAID MEDIUM”…I actually told her, well I wanted large but I’ll take the medium. They can’t hear what you order and get mad when you speak up like ‘you don’t have to yell.’ they don’t say thank you or smile… they hand you your change without looking at you and then turn their head away without saying a word. It’s actually awkward… no ‘thank you’? It’s weird because I run into different servers here but they all seem to have the same awful, uninterested, snotty, mean and argumentative attitude. All other Dunkins in Attleboro are wonderful. Workers smile and are friendly… but this one… just awful. My husband complains of the same bad attitude when he goes through. What high school student wouldn’t appreciate a job at Dunkins? Who is hiring these b**ches? I can’t imagine them lasting a day in any other job. They are just awful. Sorry to carry on but the bad service we always receive is just blowing my mind.