Courtyard Marriott Atlantic City

Clean nice hotel but customer service here sucks. Everyone is partially rude or short with you. What does «for the most part mean» when you ask if breakfast is included. No elaboration.

I understand this is no Borgata for sure, but you would think they could clean up the trash outside in their circular driveway. The room wasn’t clean, it wasn’t dirty per se, but it wasn’t polished clean. There was a griminess to it. It didn’t smell clean like a hotel room should smell. Walking through the hotel didn’t feel safe. The block to the boardwalk was sketchy to say the least. That’s a no for future stays…

Awesome stay, super clean rooms and very nice staff… the only thing that I wasn’t happy with and it really isn’t that serous is the fact that you HAD to valet park Your vehicle. Not a big fan of someone drive my car, I’ve seen how valet drivers treat people’s vehicles but overall a really pleasant stay

My experience here was pretty limited but nice. I visited AC for the annual beer fest and the Courtyard had one of the better rates downtown.
Thankfully my friends were familiar with the property so when I hurriedly texted about the parking situation, they were able to tell me it’s valet-​only, $ 10 a night. Not terrible. Pretty on-​par for off-​season in AC, it seems.
Since they were already in the room, I bypassed the front desk and went straight for the elevator. The hotel was easy to navigate, clean, and on the newer side. The room smelled like a Marriott and was just as clean.
I liked the Courtyard because it was a quiet alternative to the casinos, yet still really close to all the action.

Glad we chose to stay here instead of the old casinos in Atlantic City since this place is definitely newer and felt more safe. Even though I’ve been to AC a few times in the past, the city just seems to feel more run down each time and feels not as safe. There are so many casinos that have closed down and gone out of business that it feels kind of eerie with all the big empty buildings. This hotel however changes my perception a bit as it was kept clean and very modern inside. The location of the hotel was very close to the boardwalk and the casinos as we could easily walk from one to the other without driving our car doing our casino hopping.
The room was a nice size with the two beds and didn’t feel too cramped. The bathroom was also a nice as it was kept very clean and felt comfortable. What I really liked was the place felt very modern and kept up with TV’s, bedding and overall amenities.
The only downside was that we had noisy neighbors above our room who were playing music and talking loudly when it was clearly late in the evening. Good that it was rectified by the hotel security once we called it in, but the walls were thin especially if we could hear the noise above our room. Also this hotel only has valet parking which I am never very fond of since I don’t like other people driving my car and the added hassle of waiting for the car once I need to drive it.
Overall a very nice stay here and I definitely would choose to stay here rather than the casinos even with the valet parking as now I have found out that mostly all the casinos in AC now charge for parking regardless if you are a guest at the hotel or just visiting.

Bug issues, my fiancé and I got over 30 bug bites each. Complained to manager but was brushed off and ignored. Elevator in the morning is horrible, stood over 15 min to get in one of them and then it stopped at every floor of course, 15 times. They do not bother to mention during check in that during busy time, it’s natural to take about 30 minutes to get your car that’s valley parked. I talked to valley guy if it’s unusual to wait this long. He simply said «oh in the morning, this is normal». We waited for an hour. If we knew, we would have left hours early because we had to go see a doctor for all the bites. Staff lacked work ethic, none were looking forward to assist. Some avoided eye contact so we won’t talk to them. I’m jealous of people who gave 5 stars. The hotel is listed on bed bug registry, should have checked it first.

We attended the annual AC Brewfest at the convention center on the opening Friday night. No way were we going to consider driving home after that so, we needed a hotel. As you know in AC there are plenty to choose from but we were not going to the casinos, and a boardwalk location wasn’t mandatory so we chose Marriott.
Last year for the fest we decided to stay at the Tropicana. Had I reviewed that I would have given it 2 stars, but that’s another story. Two years ago we stayed at the Marriott and decided to try it again.
The lobby is a lot classier than you might think. Our room on the 16^th floor was very nice. The first thing we do is make a bedbug check by lifting the mattress and sheets. Passed. Next check the bathroom out. Spotless. On a Friday night it was extremely quiet all night. No surprises. Bed was comfy too.
They have all the amenities I need, free wifi, fridge, coffee, hairdryer, shampoo, etc. Didn’t turn on the TV so I don’t know (care) what they offered. We did not eat here so I cannot comment on the bar/​restaurant.
Hotel staff were very friendly, including maid servers and valet parking. I definitely will return.

We have stayed at many hotels, and this one is one of top ones. We stayed for two nights. The hotel is very clean, nice friendly front desk staff. I love the lobby area. The room was nice and clean. Bathroom was very clean. It is about 5 minute walk from the boardwalk. I would have given it five stars if it has a pool and provided free breakfast.

Das Hotel war sehr sauber und hatte eine ausreichende Größe. Darüber hinaus war es sehr modern eingerichtet und das Personal sehr freundlich.
Die Passage von Atlantic City war fußläufig gut zu erreichen.
Das Frühstück am morgen war sehr amerikanisch.
Alles in allem würde ich wieder dort übernachten.

My visit to the Marriott helped me realize that you don’t have to stay at a big, fancy hotel in the heart of the action to have fun in Atlantic City.
Bro, why are you gonna spend a million dollars to stay at a place with a casino inside? From here, Ubers to Harrahs and the Borgata are 10 bucks. Save yourself some money and stay at the nice, tranquil Courtyard.
Automatic valet parking. There’s a bar, lounge area, and a nicely stocked snack machine downstairs.
The rooms are clean, modern and comfy. And not a million dollars a night! Yay!
Staff was superb. Actually, Danny K at the front desk was the most friendly, genuine and helpful concierge person I have ever met! He made us feel totally at home, like he was a friend more than an employee. Good job, Danny!
Now I know where I’m staying from now on when I visit A.C.

First time staying here, and was very pleased. The young man at the front desk was very polite and friendly during my check-​in. The hotel room was very clean and comfortable. A bonus is, it’s just a block from the boardwalk. I will certainly stay here again.

Very nice hotel. Clean, safe and reasonably priced. My wife and I stayed here on a Friday night for a weekend getaway and have no complains. Very close to the boardwalk and they have secure parking. It’s Valet only, and 12.50 per stay. But for 12.50, that’s a good piece of mind. Morning starbucks is located conveniently in the hotel lobby. A very nice hotel that is much cheaper than staying at a Casino Hotel that you’re gonna be grossly overcharged for. We’ll be back. Thanks Marriott!

It is interesting how the seemingly «lesser» Marriotts have surpassed the better ones in some respects. This location for example was better appointed than a much more expensive one that I stayed at in a city recently. The room was nicely decorated, spotlessly clean and it had a fridge. It is situated one block from the Boardwalk (same block as Resorts) and it was very quiet. The view from either side of the hotel is considered city view, but if you are on a high enough floor you can see the ocean pretty well. As a member of the rewards program I was allowed a late check out and even given a goody bag upon checkin. My only complaint is that you cannot self park, but valet was only $ 12 which is better than you will pay at some hotels. 4 «keep me out of the casino» Unilocal

What a beautiful hotel with close access to the boardwalk!
We were greeted by a friendly staff and a room with warm colors accented by one of my favorites — royal blue. The décor was really nice and we were even ok’d w/​a late check-​out (requested at check in) for the next morning.
Valet was quick and easy as well.

My friend and I spent Sat/​Sun night of Labor Day weekend at the Courtyard Marriott and it was wonderful. The hotels are pretty modern/​updated in terms of carpeting/​décor/​furniture and were very comfortable. Robin at the front desk was kind enough to accommodate our request of being on a high floor. We were in 1611 and the view was of the Wyndham right behind us and a few parking lots. The bedroom and bathroom were very clean and comfortable and we both felt like we slept really well.
Despite our overall positive experience, there were a few negatives as well. The elevator is EXTREMELY slow and takes forever to get anywhere, especially if people are stopping it on other floors. Secondly, the first night we went out, we ordered two pies of pizza. We barely ate any but figured that we would save the rest for the following day/​night as well since there was so much left. However, when we arrived back at our room after a long day in the sun/​beach/​pool, we were super hungry and quickly became very irritated to find that both pizza boxes were gone. There goes $ 18… That was quite frustrating. Since our pizza was gone, we decided to order in from seamless. Our food was missing utensils so when I called the front desk, they said they had them but we could pick it up from them. I was surprised by this request since that kind of poor customer service isn’t really part of the Marriott experience. If the elevator wasn’t so slow, we probably would have just come down, but instead we decided to forgo the utensils. Additionally, we had set up on own mini «bar» on the area above the fridge. We had plastic shot glasses that were missing when we came back the second day. Because of these annoying issues, they get 4 stars instead of 5.
We appreciated how close the hotel was to the boardwalk. It was also a decent location to get to any of the other hotels via cab (Harrah’s, Borgata, further down the boardwalk, etc.). One thing that was really convenient was that the front desk would call us taxis whenever we needed to go anywhere. One night, there was a random car that said they were a cab, but Danny at the front desk came out and made sure that my friend and I were not getting into any creepy cars. He then proceeded to wait outside with us until the actual cab arrived, which was very nice.
Overall we had a solid experience except for the few hiccups. I would definitely recommend this hotel to friends who are looking for a less expensive but still comfortable/​convenient location in AC.

I recently stayed here on my birthday in August. …everyone we encountered were very hospitable and accomadating… check in was fast and easy. Robin and her coworker (forgot his name) gentleman with mohawk braid hairstyle, were very nice and polite… we received a giftbag upon arrival… b4 going to our room we grab our belongings from the car… it was my birthday so we had a cake and balloons… when the unnamed gentleman asked whose birthday and I replied mine… they wish me a happy birthday and he also asked my room # so they can credit tomorrow’s breakfast! ! Great customer service… very nice, clean, contemporary style hotel. …definitely would stay again

Stay here when you come to AC.
This place was recently renovated, and you can tell. The lobby is spacious, clean, and offers a pantry-​shop, a full bar/​restaurant, and plenty of bar and lounge seating. I was able to snag a AAA rate for two nights over a weekend in August and was so happy with the price, especially compared with some of the more aging casino hotels on the boardwalk.
Yes, I know this place isn’t on the boardwalk (only about 1.5 block away), but I felt safe walking back after midnight by myself. As some other Unilocalers may have pointed out, you have to walk by a strip club to get to the boardwalk, but I didn’t mind this because there were bouncers and patrons standing on the sidewalk which actually made the walk back to the hotel feel that much safer. The sidewalk is also lit very well.
The room was clearly recently renovated as well. New carpet, furnishings, beds, and bathroom. I stayed in a room with two double beds, and it felt big enough for 4 people. The beds were plush and super comfortable, and the room was equipped with a fridge, coffee maker, TV, etc. The bathroom was HUGE and super clean, although only one sink.
Overall, if you don’t mind staying at a non-​casino hotel, there is no better option than this place.

Atlantic City is not my favorite spot. Actually, I hate it. However, when a convention or a dance competition for my daughter forces me to go there, I have only one absolute. I can not stay in a casino/​hotel — no smoke for me, ever. Don’t want to smell it, see it or even think it has ever been in my room before. When faced with the prospect of staying at the Taj Mahal, in stepped Courtyard to save my day.
Modern, clean, filled with amenities and devoid of all unsanitary smells that go along with casinos and their late night patrons, Courtyard was all I could have asked for and then some. Snacks were easy to buy and charge to the room and there was an entire downstairs restaurant area and bar that actually served decent food. In a pinch, we had breakfast there and also a quesadilla and while I wouldn’t make a reservation to go there, it was more than ok and certainly a welcome benefit to trolling the streets at off=peak hours.
The room was clean and nice, with plenty of room to spread out if you aren’t spending all of your time donating your money to a casino nearby. The front desk service was quick and friendly. It would be nice if the option was available to park on your own, but at $ 10 a day for the valet, it was fine.
Courtyard is like Starbucks. You should know what you are getting, but sometimes one location just craps the bed. This Courtyard location cleaned the bed and then offered turn down service.

Courtyard AC exceeded my expectations, and that doesn’t happen often with hotels!
Common areas were modern and well-​kept. There’s a full bar with drinks, coffee, and snacks, and plenty of seating areas.
Rooms and hallways have all been recently renovated. If you’ve been to AC before, then you know that most hotels are relics of the early 80s, but the Courtyard feels fresh. The furniture and fittings in the rooms all felt new.
Housekeeping was excellent. This is where I get super nit-​picky, but the maid did an amazing job making the room absolutely spotless.
Front desk staff ranged from super friendly to not-​so-​friendly. This is Atlantic City/​South Jersey, so you have to lower your customer service expectations.
Parking was a tad bit annoying because it’s valet only, when every hotel in AC allows for self-​parking. However, I never had to wait more than 5 minutes for my car, and sometimes they had it in a minute. It cost almost $ 13/​day.
Location is on the northern end of the Boardwalk next to Resorts and the Taj. The southern/​downbeach end is a little nicer and livelier. While I didn’t feel unsafe, the walk from the Boardwalk to the hotel late at night was a little eerie because there were no other pedestrians on the side streets. At night, I suggest walking down the Boardwalk instead of Pacific Avenue, but during the daytime Pacific Ave. was fine.

When I needed the bare essentials, the Courtyard Marriott provided the bare essentials. A freshly cleaned porcelain throne to prop up a fellow friend who ingested a bit too much alcohol, a somewhat comfortable bed to provide me with an astounding 3 hours of sleep, and a mirror to reaffirm the shame we felt after a night out. Beyond that, the CM provided a very Atlantic Cityesque experience.
Two things:
Don’t get me wrong; while I love the magnificent views of crumbling downtown AC from the 16^th floor, I love a (semi) fast elevator even more. I’m not exaggerating when I say we waited 15 minutes for one to go down, and another 15 minutes for one to go up. Even better, the elevator stopped at every floor on the way up. We got off at 5 and took the stairs the rest of the way. Or at least I think we did. Idk, rough night.
Continental breakfast (lunch?) was pretty great, seeing as they had hot food from 7am to noon (!). I guess it makes sense though; a gambler knows no schedule, and the alcohol picks one’s schedule for the indulger. We were lucky enough to wake up by 9 and walk crusty-​eyed and zombiefied to get some food. It actually wasn’t all that bad.
The only thing lacking was unfortunately the most crucial. Water. You know the thing that plants, animals, and 20something year olds, more dehydrated than an old batch of jerky in a desert, need? We asked (slurred to) an employee (three) if they could bring out some water. When one finally did, she let out a sigh louder than some blackjack rookie hitting on a queen and an eight. Sorry for asking.
And to think, I really wanted to tell people that love AC, «If you love it there so much, why don’t you Marriott.»

I love staying in Atlantic City during the off season, it’s when you can get the best rates on hotels. Recently I went to AC with a group of 7 and we split two rooms at the Courtyard, just over $ 100 a room.
The hotel is located off of the boardwalk, but it is within walking distance and they even have a Jitney stop right out front. Valet parking is located at the entrance and is only $ 10.
The rooms are comfortable and clean. The Courtyard actually had a paper on the TV stand outlining their no party policy, something I’ve never seen before. Kinda weird for Atlantic City which is known for gambling and partying. I could understand having a no party floor or two, but the whole hotel? Regardless, my friends and I drank in the room, played some music, and didn’t run into any problems.
Currently (Jan. 2015) the Courtyard is updating their appearance and they have alot of construction going on. I think it is great they are updating their look, and for the most part it wasn’t any inconvenience. But the one issue I ran into was the elevators.
First, they were horribly dirty and covered in cardboard– Ok I understand you want to keep them from getting scratched, but pick one elevator and shut it down to guest and only use for the construction. Second, they were terribly slow and stopped on every floor. Taking the elevators was beyond frustrating, so I ended up using the stair case, which were pretty dirty themselves.
During my stay the hotel offered free breakfast, I am not sure if this is normal or only because of the construction. It ran from 7 AM to 12 PM, the longest I’ve ever seen. The food was ok, stuff you would expect from a typical Hampton Inn complementary breakfast. But the service– that was HORRIBLE. The girls running the breakfast were unprofessional, rude, and more caught up in gossiping with each other than actually tending guest or the breakfast. I had to ask three people and wait 20 minutes before I was finally given water.
I’m not sure if I would specially select this hotel again if it didn’t have the best rates.