Bluemercury Spa

I am not one to complain and I have never written a Unilocal review before but I feel I need to… Today I came to the blue Mercury spa at ac and the massage was just ok but my review more so pertains to the spa itself. I was surprised that the terme only had a steam room and nothing else such as a sauna, jacuzzi or pool. However, I was looking forward to the steam room after my massage. Upon sitting in the steam room I realized there was no steam and it wasn’t hot. Then I switched the dial on the wall and waited and nothing happened. I waited about 15 minutes and gave up– no staff to be found. I took my shower and came out to find barely any of the essentials usually provided at a spa such as brushes, hair products, face wash or face lotion, deodorant… When I left I told the woman at the desk about the steam room and she told me «oh people say that but it works» so I assured her that I tired everything to which she looked at the clock and replied «oh yea between 6:00−630 it does sort of a cleanse but it should be back on now– want to go back in?» At this point I was already dressed and showered. She was not at all apologetic and very matter of fact.

I booked a ½ day here back in 2006. I was in town to see James Brown at the House of Blues. I decided to make it a weekend getaway since it was Memorial Weekend. Turned out to be a great experience. The wait was minimal. I was treated very well and enjoyed all of my services.
The place was quiet, impeccably clean and neat. There could have been more of a selection of scents for the massage but nowadays with so many allergies (and mine growing by the year) I see now that that is not totally necessary.
I am a spa girl through and through. It is my favorite thing to do when away. Working out all the stress and detoxing the mind is so important. From the looks of the more recent reviews they are struggling to keep the amazing ambiance they had in the past. Come on guys let’s get it together.

The staff was wonderful! Logistically my party should have been a nightmare, birthday party of 7! But honestly it was really great. All the towels, robes, sinks steam room and lounges were immaculate. Which I’m a fan of, because I get skeeved out fast LOL.
We all were able to have the same appt time (10am) we got there early as requested and when all adults wandered into the co-​ed lounge we all waited together about 15 minutes before we were all called to our staff members and escorted to the rooms.
I would totally get another treatment done here.

Wish the steam was working other than that nice spa.

Unfortunately I did not have a great experience at the Bluemercury Spa… at best the spa itself was ‘so so’. The shower I took before my massage didn’t have good water pressure, and it flooded into the bathroom. The hook where I was suppose to hang my robe was SO high that I could hardly reach it, (I am 5’6″) so why put it there? I went into the lounge area while waiting to be called and there was some grapes, watermelon, apples and water sitting there… however the fruit flies that covered them were so ridiculous you couldn’t even sit in the room because they were everywhere… not a great feeling after a shower! So I went into the co-​ed lounge area and waited to be called. My massage therapist came to get me, hardly said hello, didn’t ask what area I would like focused on… it was a very ‘cold’ feeling I got. Finally into the room she told me her name was Shelly and I had to pick what aroma I like, and she’d be back. Needless to say shelly never asked how I liked the pressure or anything for that matter. You could tell she was having a bad day and didn’t want to be there. It was an ok massage at best, and when it was done and tipped her, she didn’t even say thank you!!! Nothing bothers me more than someone who does not appreciate a tip! and a 25% one at that! UGH! Even when the receptionist asked how it was and I said, it was ok– she didn’t care to ask anything more about it… just said, ‘well, have a good day”… really!!!
If there is no other place to go and you don’t want a lot of amenities from a spa… this is your place!!! Everyone else, stick to your favorite spa by your house!

Woman at front desk rudest person in the word. If you don’t like your job and you hate life you in the wrong business.

I wanted to give this spa 5 stars because from the time I walked in until my facial was complete, I was in heaven. It was shaping up to be one of the best spa experiences of my life until… my second treatment was a massage. I was brought into the room byTAgnes I think her name was, she didnt introduce herself but I think that is what the lady at the front desk called her.
The room was not clean, there were still suds in the tub from the previous occupant and there was a wet towel crumpled up on the floor next to the table. I explained that I have should and neck tenderness and the knots really needed to be worked out. That didnt happen. Everytime she got to that spot and I winced she said, «too much pressure?» and I said (more than once) «yes its tender, it needs to be worked out» to no avail.
She used an extremly drippy lotion. I don’t know if it was baby oil or what but there was so much and it dripped all over me. NOT enjoyable at all. I didnt feel relaxed and loose, I felt slimy and annoyed.
My husband had the same treatments and he reported some inconsistencies as well. Too bad because they have potential to be at the top because they are so much more affordable than their competition!

I like the fragrances. This is where I first met Sugar Lemon scent by Fresh. Will never forget because I am going to order it from the website. The service was mediocre. The ladies weren’t to helpful with suggestions. I just sprayed every sample of parfum until I chose the one I liked. I bought the mini-​me bottle;approx. $ 27.00. I don’t think I will go back here though.

Carmen is an excellent masseuse! Great spa experience from the front desk being so welcoming to the relaxation area. Overall a wonderful experience. Best massage ever!

OK — so to start, I was there for a bachelorette party for my friend. It was myself and two bridesmaids as well as the bride. Before we set foot in the spa, we made our appointments (about a month in advance). Three days before our services we recieved a call that our times needed to be moved to one after the other because «someone called out». This is extremely unprofessional and instead of offering us other services at the same time, we were now going one after the other for the pedicures. This was dissapointing because we obviously wanted to be together which is why we were going (and paying $ 50.00 for a pedicure, mind you). Their response to us was that they would give us complimentary makeup touch ups and a bag of samples; it was nice, but still left a bad taste in my mouth since we booked the appointments so far in advance.
We sent the bride for her massage and the rest of us were getting pedicures. Through the changing room there is a relaxtion room and beyond that there is a co-​ed relaxation room. We set up our wine/​snacks in the relaxation room however there was a lot of through traffic since they needed to get to the other co-​ed room… a private room would have been nice but it served it’s purpose.
I did a pedicure with Kelly. Kelly was extremely pleasant and lovely to talk to; however, I wish I went ahead and got a pedicure at the nail place by my house for $ 20 before I went instead of paying $ 50.00. The pedicure was so-so.nothing exciting at all, I was honestly expecting more of a massage or a little more pampering since I was at a spa and paying more… but I was extremely dissapointed. Polish chipped later that night (and no, I didn’t shove my feet in heels).
Overall I would not return to this spa — at least not for pedicures… save your money and send the bride by herself!

Love at first touch! I had a great experience here. My girlfriends and I went here after the night of the Beyonce concert in Atlantic City and let me tell you it was much needed for all of us. The staff was über friendly and took care of all our needs. I will be back for another body scrub. The services I had included: coconut body scrub with a deep tissue massage. I spent about $ 150 roughly and it was money well spent.

Over priced and the rooms were cramped. Some of us had to stand while waiting for our facials which wasn’t great.

This spa is absolutely beautiful. The staff is very friendly and hospitable. They’ve got everything you could possibly need. The place is huge. Upstairs they have beauty products and cosmetics for sale and downstairs you can get a superb pedicure among other great spa services. Next time I’m in Atlantic City I will most certainly be getting a sugar scrub pedicure and a message!

What a disappointing experience! I booked for an 80-​min massage and pedicure — arrived 15 minutes early as requested. I stood for 8 minutes at the desk while the receptionist spoke with someone on the phone. I was barely acknowledged, and she did not apologize for making me wait for that length of time.
I got the «half-​tour» of the changing area & lounge — the receptionist had to get back to another phone call. I proceeded to the waiting area and was promptly taken back for my massage — I had a male therapist, which did not bother me personally, but my preference was not asked when I scheduled the appt — there are people who it WOULD bother if they were not asked beforehand.
The massage was perfunctory, and he never bothered to check with me on the pressure. Certainly not worth $ 205.
I dressed and went back to the reception area to wait for my pedicure — I was told I would have to wait a few minutes — try almost 30 minutes, and again, no apology for the wait. Wow.
The pedicure was good, but their chairs are so uncomfortable. The seat cushions are short and you have to sit forward to get your feet into the water.
During checkout, the receptionist asked me how everything was — I said «OK», and she looked at me, but said nothing else. How’s that for really caring about the guest’s experience?
Just because its a spa in a tourist area, doesn’t mean that people won’t ever return — I’m in AC frequently, and will NOT return to Bluemercury — the experience was more than disappointing, and the services were certainly not worth the price I paid.

This place is lovely!
Got a body srub and it was wonderful. Very top notch service, and a beautiful atmosphere.
spacious and immaculate.

It must be a trend with all Bluemercury stores — treat the customer like they’re trash and you’re above them. So many times I’ve been ignored, glared at, belittled, and followed like some common thief that I’ve totally written this company off (see my review for the one in Philadelphia). The staff doesn’t want you to bother them, or sometimes they’ll jump down your throat. I am quite well versed in beauty, and don’t need some wrinkly, 60-​year-​old hag to torture me over NARS products. I know what looks good on me, I don’t need your cakeface to tell me what I should use. I can’t stand this place, or their aloof, downright mean employees.

I have had the best spa experience ever at Bluemercury! I usually get a massage done on a cruise ship while on vacation or from the people at the mall. So having a real spa experience was a delight. Bottom line: I felt like a movie star.
You walk in, they give you a robe and slippers. You leave your stuff at a locker and walk into the mini lounge. Free fruit, cookies and water await. Then you get called into the massage room. I also got the coconut aromatherapy massage which was of course, amazing. Afterward, you relax in comfy chairs and leave when you want. It was exactly what I needed after walking miles to anything from the Tropicana in the heat wave. And the staff was also fantastic. Every penny was well spent.

EXCELLENT SPA!!!
The last stop before leaving Atlantic City and I chose Right!
The Desk staff was efficient, even called when i was running late.
Kelly was GREAT! Very friendly and Professional. The service was Excellent I got Mani/​Pedi and they were great! The atmosphere was very calm and serene and I felt relaxed after. It was a great pampering treat to myself and The staff is to thanks for that
Price wise it was Worth it! :-)

On account of Caesar’s Qua spa closing for the day to update their air conditioners (a novel reason for closure, but it has been a hot summer), I booked a treatment here instead. We booked one day in advance for early Sunday morning, myself for a hydrating honey shea butter wrap.
The spa’s main entrance is located at the street level, near Carmine’s. There is another entrance from inside the Tropicana Quarter mall to their shop, with a stair down to the spa. Around the register are the entrances to the changing area. That spacious section has a wooden locker section (with keys), bathrooms, several showers with small anterooms, a sauna, and sinks. Everything very clean and organized.
After changing into the very comfy robes (this will never change but wish there were different sizes; I am inevitably overwhelmed by any robe I get), we went into a small room with a few chairs, mini muffins, fruit, and cucumber lemon water. Through there is the comfortable, ambient co-​ed lounge area where we waited for our therapists. The treatment room was clean and quiet.
I’ve had a wrap once before (Bliss NYC) and was extremely disappointed in that whole experience. I wasn’t sure what to expect for this one, and when my therapist asked that question, I just said I wanted to relax. My therapist was not super friendly but she was professional and went about the treatment in a straightforward manner. I thought she was excellent; her massage was one of the better ones I’ve ever had, and her touch was very sure. The wrap was not as warm as I’d like, but otherwise, the whole treatment met my hope to relax, and my skin felt great.
Prices fairly comparable to competing places in the area. I would return.

GREATEST. MASSAGE. EVER.
My boyfriend and I took a short trip to the Trop last February and decided at about 5 pm that we wanted to get massages. We went to our room, called down to Blue Mercury and were set for massages at 6:30 pm.
The upstairs area was the normal Blue Mercury store with high-​end beauty products and the spa was in the downstairs area. The whole place looked very modern and clean and the locker room and relaxation areas were incredible. I wish I could remember my masseuse’s name, because she was unreal. She had magical hands… no, seriously.
She gave me the best massage I’ve ever gotten, hands down. I was so incredibly relaxed that I had no problem blowing the rest of my money at the roulette table later that night, which probably isn’t good.
Luckily the massage didn’t break the bank. A 50-​minute Swedish massage cost me $ 105, which I find is pretty standard, if not cheap. I loved the fact that they were open late (til 8 pm), but you might want to call to schedule an appointment earlier in the day, just to make sure you get the exact treatment you want and the therapist doesn’t leave early.