Apple Store

Disappointing! Poor service! Went there weeks ago to get a phone fixed. There were so many employees in red just standing around to take customers but not enough techs to fix stuff. They signed us up for their text service and promised to contact us after an hour. After more than an hour of waiting, we came back only to be told that they still don’t have a tech available. We were told to wait until we get a text. Guess what, we never got a text from them. They could just have politely declined service but instead wasted plenty of our time!!!

The best service I have received from Apple. They were very concerned for my phone and talked me through all the procedures and rules and what they can and can’t do with my phone and why. They were very thorough with their explanation. And they were very concerned and willing to help and fix my phone and made sure I was comfortable with what or how they can fix my phone.

It’s a standard apple store. The employees are always willing to help, and in fact are almost too helpful if that’s possible. The store is fine. Downside is you have to park in Caesars ripoff garage, which depending on the day can get really expensive. My visit to the store cost 20 dollars just to park.

Wow!!! So impressed with this Apple Store! Had app at 2:00. Took me at 2:15. Michell was wonderful, had so much patience. Fixed my phone & helped me to understand alittle more. Suggested I take the class they offer. Definitely going to! The staff is so friendly & helpful. Yes, I was pleased!

Fixed my mother’s ipad issue here in 20minutes. BIG difference from the NYC store. Only had to talk to one genius and this time she was a real genius, not a genius wannabe like the ones in NYC. The employees are courteous and know what they are doing!

Going to the Apple Store is always a better experience than going to the little store that they have set up and Best Buy. I’ve been fortunate enough in the last four months that I’ve been able to make two trips out to the store, and both of been a success.
The first trip that I took out there, back in April, the store was a lot less busy than it was today, due to the new iPhone being out. Actually, it was the new iPhone the brought me to the store in the first place. I need to pick up a case for it.
All of the staff in that store that I’ve had the experience of speaking to all have been incredibly knowledgeable about Apple products and have been incredibly helpful. What never ceases to amaze me about the store that was the checkout process. There’s no cash registers. Everything is done on iPhones. It’s amazing! From swiping a credit card and credit card swiping case to scanning the barcode on the products with the built-​in camera. They even have a self checkout, of sorts, that you can do right from the Apple Store app on your iPhone.
Overall, this is an Apple store that I would definitely recommend checking out if you’re ever at the pier shops at Caesars. I also plan on going back there several more times for other things that I need to improve my Apple lifestyle.
It’s true what they say once you go Mac you never go back.

Apple employee wouldn’t give me an extra bag for my $ 340 hardware purchases, IT WAS POURING OUTSIDE, ALL I WANTED TO DO WAS FULLY COVER EVERYTHING & head back to Tropicana! Go here when it’s sunny I guess… iBags!

This is the smallest Apple store I have ever been to. Maybe I am spoiled in Northern NJ?
Staff is friendly and knowledgeable.
They had the accessory I was looking for despite having a very limited selection on their accessories wall.
A-​OK sums it up.

This was my first time visiting an Apple Store due to an issue with their product. The store was bustling with people. I was ask if i needed help within 10 seconds of walking in. I had made an appointment for 2:30 was being helped by 2:32. The person that helped us, Max, was awesome. He worked to fix my daughter’s iPhone — first replacing it and then installing a new sim card. He called Verizon for me which I was extremely grateful for considering I had already been on the phone with them for hours previously when I first attempted to resolve the issue myself. Typically these types are services (tech support) are difficult, but this was 100% pain free and that goes a long way when you are a lacking a lot of spare time.

Great store where most of the staff will always try and help you. My only bit of advice for Anyone is to buy applecare for iPhone because once it’s out of warranty you are out. My lock button stopped working and I just dealt with it until one day it wouldn’t power on. I was 21 days out of warranty and manager wouldn’t budge at all. I paid $ 269 for a replacement, ouch. I usually leave apple store feeling happy but not that day.

The people are very nice. I did have a glitch because the CSR didn’t put in the correct mouse for me. When I called, she admitted the mistake (shows good honesty) but said I had to drive an hour back to exchange the mouse. So I talked to the manager who said she would mail me the correct mouse. THAT SHOWS GOOD FAITH in business and honor. So thumbs up to this store.

A little mini Apple Store.
Staff here is friendly, not overwhelmed. A little limited, but they do have a genius bar in back, for those people who need something fixed.
Readily able to play with the iPads there.
Still, without the glass staircase, it was just another computer store.

I’ve always had a pretty good experience here. I’ve had to take two different ipods and an iphone in for service. It was very easy to make an appointment online and when I got there, I didn’t have to wait very long before someone was assisting me. Each time they just swapped my ipod/​phone for a new one because it was still under warranty. When they switched the phone I was kinda annoyed because it was a new phone, with a new screen protector on it, and now I’d have to go buy another screen protector, but the genius bar guy took the time to take the one off my old iphone and smooth it down on the new one, trying to get rid of any air bubbles… it’s a pain in the butt to do because once you take the protector off it’s pretty much shot, so that was nice of him :)

I drove about an hour to get to this store in order to buy an iPhone 3G on Saturday, 12 July 2008. They had them in stock and I found all the store’s employees to be helpful, despite the high level of stress the launch of the iPhone had caused for both employees and customers that weekend. It’s a fairly standard-​sized Apple store, similar to other mall-​based Apple stores, so the selection is necessarily limited in terms of software, but being right on the boardwalk, it’s a great choice if you also have some time to kill at the beach.

Yeah! Great APPLE store, in a great location. and there iPhones WORK… not that I used it or anything :)