Wells Fargo Bank

Most of our banking is done at WF and, unlike McDonalds or Starbucks, there is a wide variation in the level of service between stores at WF. I have only been into this store once, but I had to wait an inordinate amount of time for service because they were understaffed. In general I like WF but I won’t stop at this store again.

This is the most inefficient Wells Fargo branch I have ever been to. Speed it up! Some people have to get back to work.

I am someone who has a lot of influence in my community and I will share this story everywhere until something is done about the treatment of the LGBTQ community.
I planned on having a long term relationship with my business account here but now second thoughts!
So disgusted by the way I was treated as if I were some second class citizen at this particular branch.
I am not one to be ugly on social network or in general in public but I must say I am very disappointed in terms of the service I received from Wells Fargo for the second time in two months!
I come from 20 plus years in the finance industry to start and have served as a branch manager and worked for the federal reserve.
We recently moved our business acct to WF since it was closer to our home but have had our personal accounts there over 15 years.
Twice they tell me my signature doesn’t match when I go into the branch to have a certified check made.
I spoke with the branch manager thought they fixed the problem since I am in there multiple times a week.
Always nice always show ID with secondary ID to support transactions.
I have my personal and business accounts there.
When my wife goes in she is never questioned!
When I do my signature never matches and they look at me as if they are uncomfortable.
I explain maybe you should not have people sign electronic key pads when they open accounts as electronic signatures never match when you sign on paper.
They stare at my tattoos look at me sideways and again make me feel like a criminal. I think because again I have some tattoos and I look a bit tomboyish it makes them un easy which is so ridiculous!
I am a 40 year mother that owns a very successful company that’s a well known respected business that’s been around for almost 20 years.
Sad because I don’t want to associate the whole entire company as bigots but maybe this particular branch and their corporate offices need some training on not judging a book by its cover.
I know when to dress corporate and when to dress relaxed but I didn’t know going into my local branch to conduct normal business that I had to act and dress to satisfy the employees on not thinking I was a tattooed or look like myself.
Sad and shame on you Well Fargo!