Wells Fargo Bank

Not sure what the point of 24 Hour ATMs are if they aren’t going to accept deposits 24 hours a day. Monday ¹²⁄₇ @ 8:10AM is a reasonable time to make a deposit. And I tried 2 ATMs, so I’d find it hard to believe that both ATMs were full of deposits without room for more. I can understand an ATM running out of money over a weekend, but find it unacceptable that it can’t accept a deposit. If your ATMs aren’t going to accept deposits, raise your mobile app deposit limit!

Tried to visit this location today. I checked the website before going to confirm when the lobby closed. The site said the lobby closed at 6 pm but I arrived there today at 5:35 pm and the doors were locked. There were two gentlemen at the door that shook their heads at me as I tried to enter. I guess this was a lazy attempt to notify me the lobby was closed. If the lobby closes before 6, please update your site. If not, let people in so they can handle their business. Will not be visiting this location again.

Wow! I was a little skeptical coming into a corporate bank but was looking at auto loan rates. I usually go through credit unions but had a HORRIBLE experience at Delta right next door.
We waited about 2 minutes for someone to become available then the best customer service representative greeted us. Her name… Margarita!
She greeted us with the biggest smile and helped us right away. She helped me start the loaning process and was pleasant the whole way through. She cured my fear of corporate banks! So much that I am switching my finances completely! Direct deposit is tomorrow!
If you go to this branch for any help, ask for Margarita Ramirez!

It’s an ok branch. It’s easy to get into considering it’s on a busy street. Lots of open lines although there appears to be only one teller. I deposit checks for a charity, and I don’t have official deposit slips. I write an account number and for deposit only on checks Sometimes he takes my deposit without questions, and sometimes he sends back the check without a pen and makes me write out a deposit slip

The best bank tellers around. This is my most visited location. It’s close to my job and I have enough time to handle my business during my lunch break [while running other errands].
The tellers are super friendly.
James is cool. He hooked me and my business partners up [once he found out that they lived in the same development].
Robert is a funny dude. I stopped in during Christmas time to 1) get a new card because I always seem to misplace it during this season 2) to deposit some money. He was surprised about my Christmas bonus and pretty much distracted me by suggesting some other account options. Yeah, so it really doesn’t take much for me to get distracted lol
Be careful when going inside any branch. You will end up walking out with 2 money market accounts, a credit card and a new insurance policy lol

The only reason why this bank NOW has an addition good star are a few ladies and a gentleman who are professional. Walter: the true professional who can handle anyone from his peers to the customers of this institution. Aliyah: straight to business and is a professional who ACTUALLY cares. Jessica: a special professional who definitely handles me when I am at this branch who definitely handles all matters with respect. Gigi: words cannot explain what she has done for me. She is super awesome. Amber: super individual who is extremely knowledgeable about products and services of the financial world.
There is one I am not remembering but if you come across a young lady who works in banking relations/​service and get the sweetest heart, you will know who I am talking about.
Now, the reason for the the low rating… you do not come to the bank to fulfill your banking goals while being called a (the language is quoted from the black gentleman working there) ‘dumb ass’ during business hours. There has got to be more positive vibe going there… such a gloom house. For being said «What is this DA doing…» really makes the trip there not worth it.
I hope that this branch shapens up quick and brings in ‘qualified’ ‘CUSTOMER SERVICE’ professionals to replace this one bug.

I don’t bank here anymore since Wells Fargo (formerly Wachovia) started charging maintenance fees on checking accounts that didn’t meet certain requirements, but my switch was recent enough that my review should remain credible.
The bank is pretty easy to see when driving on Cobb Pkwy. Basically a two-​story box… white/​light gray building with dark tinted windows and large WF logos mounted near the top. The building is an office (upstairs) and a bank (downstairs) in one. I assume the offices are for WF, but I’m not totally sure. Either way, this review is for the bank.
Plenty of parking outside the building. The lobby is very spacious. Plenty of seating (if you are waiting to do non-​teller stuff) and someone sitting near the front usually greets you when you walk in. It’s a bank doing boring bank stuff, so not a whole lot to review there, but my main point of the review is the staff here. Most people I’ve interacted with here (a lot of people) has been very friendly and helpful. I imagine being a bank teller probably isn’t the most exciting job ever, but at least the people here seem to make the most of it. It makes for an ideal experience on both sides of the counter.
Shame I won’t be back.
P. S. In case you’re curious, I switched over to that new blue and orange bank that based out of PIttsburgh that has invaded the Atlanta area in the past year.