Voss Violins

Went there with an appointment to get rid of a tone wolf on my Luis and Clark Carbon Fiber cello. And it is in the usual spot — g string on E. The first thing I get is that an assistant tells me that i may need to change my strings! (I found that extremely odd) Then miss Voss steps in with a heavy tone eliminator and manages to minimize the wolf tone. Then she tell me as if to stop short of what she succeeded to do, that she is going to have to take a long time to do this. I then suggested a magnet tone eliminator (the kind that is place ON the cello). She still insist that it would take a lot of time and that it would turn expensive. (I didn’t ask how much) but I sure felt like she was really telling me that she didn’t want to mess with my instrument. She then tells me that I should get in touch with the «manufacturer» of my cello. (at this point I was angry). The carbon fiber cello should not be a difficult thing to an experienced luthier. It is set up like like any other cello with wooden nut, bridge and the stick that is inside the cello. I also have a wooden tailpiece on it. She tell me that eliminating the tone wolf would not be the same as with a traditional cello. Fine! But why not try! I mad an appointment for this reason and I was only there for 15 minutes before I was told to leave by her refusal to work this out with me. She wasted my time in not honoring the appointment I made with her. She loses business with me… and someone else will gain it from her.