Villas on Briarcliff Apartments

Had a terrible experience dealing with this Apartment Complex and its Management Company (Ram Partners, LLC). Staff (Gloria Abatto) was rude and lacked the knowledge and ability to do what needed to be done to assure that I would have a unit available for move in, as promised, after sale of my home. She continually gave conflicting information, failed to call and stay in touch about changes and upgrades being made to the unit I had requested– thru appplication and security deposit. Eventually I was was forced to cancel my application and request refund of my monies; however they only refunded part of my money (even tho they failed to keep any part of the agreement we had signed). I ended up losing a great deal of time and money, not the mention the significant amount of aggravation to no avail. I was very disappointed in the professionalism of the Complex and its Managment Co. and would never attempt to transact business with them in the future.

The Villas on Briarcliff was my home from August 2011 to June 2012. Besides being extremely reasonably priced and very spacious, with staff that were very friendly and helpful. I moved from Chicago to Atlanta for one year to do a research fellowship at the CDC, and I have nothing but positive things to say about the Villas.
Staff: Chris, our property manager, really reinforced the positive stereotype of southern hospitality for a northerner like me. He took care of all issues within 24 hours. We wanted to save some money by having a programmable central air system, and he even updated it right away for us. Lam, our maintainance guy, was also very helpful. Within the first week, he found us a washer/​dryer, and used his truck to help us move it in. Awesome people!
Location: Perfect for me — It was only a 10 minute drive down to the Roybal CDC campus. Within 5 minutes of driving, I had Kroger, 10 – 15 really good restaurants, Sam’s Club, Target, and 4 – 5 coffee shops. Although I didn’t bike much, my roommate (who also worked at CDC) got away with living in Atlanta without a car, while staying at the Villas.
Apartment interior: Very spacious and well kept. HUGE closets! Screened deck was a big plus– kept the bugs out, and we could really enjoy the cool nights.
Amenities: The swimming pool and fitness center were very nice. Wish I would have used them more.
Neighbors: I almost forgot to talk about this part, but I think one of the huge assets that the Villas has is the people that live here. We had warm, welcoming friendly neighbors. When we first moved in, our neighbor Scott greeted us and even hooked us up with his WI-​FI password until Comcast came a week later. As someone who has always lived in big cities, I have always really liked the concept of knowing your neighbors. I’m happy to say that the people at the Villas were really worth knowing.
I’m writing this review from my new apartment in the South Loop in Chicago, and I have to say that I will really miss the Villas on Briarcliff!

I really enjoyed living at the Villas on Briarcliff! The environment was very peaceful and serene. The office and maintenance staff is extremely accommodating, timely, and helpful when needed. The community is very diverse, with great restaurants and stores nearby. The pool and community garden is definitely the icing on the cake for me!