Victoria’s Secret

I’m aware of the «only hand-​wash» recommendation for you bras, I am. However, next time, if you want someone to make a purchase, the next time a customer asks you a question, maybe just answer it and not be so condescending? I was going to buy the bras — I just had a question. It was your attitude that made me not want to. I’m not going to drop $ 90 in your store just to be insulted the whole time.

So, here is the deal — This is the closest V.S. to me (it is literally one half of a mile away) and I don’t have the time to go to Lenox every time I need to make use of the gazillion coupons I get from being a cardholder (they really do rock the coupons) so I am pretty much stuck with this particular store. In some ways that is not a bad thing. Parking is easy peasy (3 bucks an hour) and if you have the talent to take on a parallel spot, you are right at the door. The store is well stocked considering its size and they even have a small section for sports bras/​workout wear and bathing suits. It is also pretty clean and organized. Anyone that has spent time in a VS store knows that it is not at all unusual to walk into what can only be described as a panty tsunami. Not so here. It is not perfect but it is pretty easy to find stuff and even though I am a bit of an odd size in bras, they always seem to have them. So, those are good things. Now on to the… other things.
I have shopped at this store twice now. The first time was so horrible that I contacted VS Customer Service to explain how the level of laziness and utter unwillingness to help me was not anything a customer should have to endure. The woman I spoke with agreed and they did try to make it right. I felt better. Still a bit put off, but better.
So, my 2^nd visit was different in that I had to try some stuff on which meant I had to get someone to at least unlock the door to the dressing room. Unlocking that dressing room door is all she did. I pushed the doorbell button and she never came back. I had to get dressed three times and go back onto the floor three times AND lost my dressing room — you guessed it — three times. Each time a different girl let me in and each time a different girl failed to come back and see if I needed anything. As I struggled with bra after bra, I listened to at least two of the SAs helping other customers in the rooms next to me, giving terrible advice on fit and misinformation about measuring. Even as they came and went and saw me coming and going (and even digging through drawers), I was ignored. One girl did help me find my size in one stye but I honestly believe it was because she thought I was making a mess of the drawer and she just couldn’t stand it. After all was said and done, I spent 1.5 hrs just trying on 4 styles of bras. Had anyone helped me, it would have taken about 20 minutes. I know my size and I know (within reason) what I want. It is just the logistics that I cannot do on my own and for what I am paying for their bras, I should NEVER have to.
The worst part of all of this is that even if I were so inclined to drive a long way to another VS store, I don’t think the overall experience would be much better. I have read a lot of reviews of other locations and excellent service seems to have become the exception rather than the rule so I guess it is what it is. I buy most of my VS stuff online anyway so this will just have to do for returns or minimal shopping. However, if you don’t know your size or otherwise need real help finding the right bra, DO NOT go to this location. Surely there is another one where you might have some luck.
Oh and btw, don’t even bother buying any of their 2/49.50 bras. The quality is absolutely horrible. The cups curl after one wash — even by hand — and the bands are not cut to the proper sizes. Don’t go any cheaper than their Body By Victoria line. I know how tempting the cute prints can be — I haven’t been able to resist either — but they are utter crap.

Came in during the sale event … JAM PACKED.
I love VS mist/​spray so thats what I really hunt for when I come here. Now, I know everyone is raving about VS bras, but I am not sold on that… even at half off, this sale is not working for me since most of these bras are «left overs» … nothing worked for me and the frenzy was just unbearable.
HOWEVER — i still love their perfumes and love all other things about it. The line was long but moved quickly and the cashiers were friendly.

Admittedly, I don’t shop at VS terribly frequently – in fact this is the first time I’ve ever step foot in one outside of Manhattan. The service was noticeably not as attentive, which really is the only thing to review here (I mean the product is all the same…) Everything was fine, but I had to ask for everything – if someone could unlock a dressing room, if they had a certain style, etc.
No one offered to size me (I always assumed they were trained to do that…) and I had to wait a bit to check out– even though there were more employees in the store than customers.

This VS is truly the worst.
It’s a tiny shop, so even on days when it’s not very busy there is always someone in your way.
The customer service just plain sucks. I’m always waiting… and waiting… and waiting to check out. On my most recent occasion I waited nearly 10 mins for a fitting room, after three separate customers asked three separate employees for assistance opening one. A cool benefit of ordering from the VS catalog is that you can return in-​store, but this process seems to take an enormous amount of time at the checkout area. Overall this location is just never staffed to appropriate levels.
Their stock is pretty awful too. There’s nothing like looking through a table full of panties size XS and S desperately trying to find real people sizes. This seems to always happen to me when I am trying to find the fifth of a 5 for $ 30 deal– I don’t even care about the color or print at that point. I’ve even been here once with a free panty coupon where they had NO panties in my size that qualified for the coupon. I just recently found out my «true» bra size (check out Pinterest) and the selections available in my not super abnormal size was almost nonexistent (I found two in the whole store).
Oh yeah. Bra sizing. Do it at home, on your own, and not here. I overheard an employee asking, «does it feel comfortable? Then that’s your size!». This is after the customer tried on a wide range of band and cup sizes with little real guidance or information on bra sizes.
It gets +1 star for convenient location and in-​store returns of online orders. But it’s pretty bad. Shop online.

Awful lines at this location! Took forever waiting for dressing room and then checkout.

This place is clean and doesn’t wreck of heavy perfume like in some VS stores. I come here a lot because my gf shops here a bit wayyy to much. Being the few men in there I didnt feel awkward as the staff was always friendly and engaging to all their customers in there. They helped my gf with what she needed and went out of their way to find it at a reasonable price. The set up of this place is a bit werid through but Im guessing its because they couldnt go horizontal due to the vertical building space. The cashier was MIA for a while when I needed to check out, but when she finally arrived she quickly apologized. All in all this is a great place! Cheers.

Great customer service! The staff is always polite and if you call ahead, they will hold the select items that you have requested until the end of the day. I’ve been to this VS several times during each semi-​annual sale and they always have a huge stock of lotions, make-​up accessories, PINK bags, and of course underwear/​bras.

I’ll be honest, I was less than impressed with this Victoria’s Secret.
I stopped here on my way home from work in Midtown the other day and even though there was hardly another soul in the store the sales girls could barely be bothered from their conversation to say hi at the door and ask if I needed any help. Normally I don’t, but I appreciate the effort at least.
I zipped around the store picking up things to try on (none of which were in any sort of order or semblance of order), mercifully found a dressing room that wasn’t locked and went about my business. Not once while I was back there did an associate ever bother to check and see if I needed a different size, color, etc. They had no clue I was there, I’m sure.
As I went to make my purchase, the cashier did her job, but didn’t seem to be enjoying life much. What happened to the smiling associates of other VS stores? I guess they’re at other stores exclusively.
One other thing I noted was that the size selection wasn’t very varied or organized. None of the most popular sizes seemed to be in stock or even in order on racks. Very disappointing. I’ll be steering clear of this VS from now on.

I have been here at the most «off» times, i.e. 1pm on a Tuesday, 8pm on a Wednesday, 10am on a Saturday, etc. It doesn’t matter what time I come to this mini-​secret store, the customer service on the floor is always great but the line is out the door because there is one register open.

I’m surprised I went here during the evil time, and no it’s not the holidays. It was the SEMI-​ANNUAL Sale.
The place was pretty messy, and the staff seemed irritated and flustered. I’ve been to many a Semi-​Annual sale and this was probably the most disorganized one I’ve seen.
Victoria’s Secret has always been my go to place to get my unmentionables…
I’m pretty good about just getting in and out with what I need.
I’m going to keep this review simple because I don’t think I should judge during a time of complete madness and chaos. So when I return here, I will update my review.

This Victoria’s Secret has the worst customer service. The cashiers and sales girls are always so rude. I’ve been checking out once, while a cashier was taking her sweet time — and texting on her cell phone. The last time I went the girl laughed in my face when I asked if the panties were 3 for $ 30 and rudely informed me they are now 3 for $ 33 or something.
I only go to this store when I have to, otherwise I just go to the Lenox Victoria’s Secret. It has a better selection, and the staff is extremely helpful and not rude!

Atlantic Station’s resident VS did not disappoint. Coming from the land of bikinis and overworked push-​ups (aka Los Angeles), I am used to finding some pretty awesome deals in VS, and this Atlanta store did not disappoint!
Walked into the Semi-​Annual Sale, and snagged $ 2.99 panties, $ 14.99 bras, and $ 112.49 lingerie set. What a steal!

Now, of course… Atlantic Station is the closest «mall» to me, making this Victoria’s Secret the most convenient. With all of these «facts» aside… I love this location. Not only is this a very clean store, but their selection is fantastic. They also have some of the most friendly employees.
Note — the parking garage no longer gives you the first 2 hours free for parking. So… expect to pay, unless you find street parking (reminder — bring quarters for the meter) or get your ticket validated by one of the many fabulous restaurants there.
Overall…Victoria has one heck of a fun secret at this Atlantic Station location. Go check it out soon!

Im not some Victoria Secrets fan. 5 pair for $ 25 panties just isnt that impressive to me… but I will admit that the free panties coupon and $ 10 off a bra purchase is sometimes enticing but when I see the bras they have in this location, its mostly frilly cutesty bras… and unfortuntaly these 40DD dont fit in cute and frilly.
This location seems to be smaller than the mall locations, but it most likely is the same size. They have a large cosmetic section but their PINK selection is almost shameful. I do wear the PINK sweats and tees… and they have almost nothing to select from in this store.
The staff is somewhat friendly, but not in a friendly kinda way, but in a I work here, so I wont be rude… but please dont ask me to help you search for your size in panties.
Overall, its Victoria’s Secrets so if you need 5 pair panites for $ 25 or just want to cash in your coupons, then this place is ok… but otherwise… I recommend just waitin till you can get to the mall!

I am really starting to believe that the associates at Victoria’s Secret wear all black because they are so DEPRESSED ABOUT WORKING THERE! Seriously I’ve never had an encounter with a cheerful V.S. employee. None of them smile, if they see you coming at them they dart off into a corner and pretend to be alphabetizing bras and GOD FORBID you ask one of them to measure your boobies; I mean you’d think I asked her to clean up vomit or something… and thanks but I really don’t believe you that I’m a 36C. I’m flattered and all but I don’t think you tried that hard to measure me.
Anyway I only go in here if i REALLY have to — it seems that V.S. has the market cornered on red bras and I really had to have one. Everything seemed cheap (read: poorly constructed but not VALUE cheap!) and I could only find ONE thing in the store that I actually liked… I do love this red bra but I won’t be returning any time soon.

I called up my girl Victoria because I was looking for a little something special for my new man. She told me to come to her store and she’d hook me up. That, she did!
I found what I was looking for, everyone was pleased. :o) I’ll definitely be going back!
Victoria is working on the parking situation. I had to park on the lower level of Atlantic Station to get to her place. And her employees were too busy having a conversation to notice that I was waiting at the register, but it’s all good. They were probably overwhelmed with all the pretty lingerie in house.