tracking never worked on their site? Do they work with USPS? tracking number resembles usual usps numbers… pks got delivered though.
Carol A.
Classificação do local: 1 Atlanta, GA
The last two orders I have placed through have been delivered via Velocity Express. When the first order came, they called me upon arriving at my apartment complex gate. I wasn’t at home and couldn’t let them in but after a 3 minute explanation, the lady on the phone finally understood that I wanted her to call the leasing office to be let in and then leave the package at my door. When I got home, no package, no note stating that a package was left at the leasing office and when I called back the number that had appeared on my caller ID from their call, it was a maid service that answered. The second order from Amazon was placed on a Thursday morning and I paid for 2-day shipping and got a confirmation that my package would arrive on Saturday. When I got the shipment email and saw it was Velocity Express that would be delivering, I was a bit nervous. And for good reason. The package didn’t arrive on Saturday and of course, didn’t come Sunday either. When I got home Monday, no note, no package. I made the trip back up to the leasing office and found my package thankfully, but it took them twice as long to deliver it than what I had paid for. Boo on Velocity Express. Too bad Amazon is using them for my area now. I guess I will have to stop ordering from Amazon. Bummer.