Location: Off Ponce De Leon. Fav Item: Fresco bean burrito & Baja Blast! — Positives: Taco Bell is definitely my go to munchie food. Once a month I’ll indulge in a L Baja Blast and I always make anything off the menu Fresco because it’s healthier! :) — Negatives: None — Overall: Service is great here they’re short and sweet. Convenient location.
Clint C.
Classificação do local: 1 Atlanta, GA
I should be able to add something to my order at the window without having to pull up.
Jarrod E.
Classificação do local: 3 Atlanta, GA
This is literally the most average Taco Bell in existence. Let’s go through a typical visit. The wait is usually about 5 minutes – nothing bad or crazy, but hey this isn’t Chick Fil A. The staff here are able – they know the menu, but they’re not going to blow you away with some extra Diablo sauce they’ve been saving for you since it was discontinued. The food comes out relatively quickly, but your head won’t spin – again, not Chick Fil A. The food here is your typical Taco Bell food: it’s awesome when you want it, but why else would you be here? I’ve never been craving Taco Bell and been disappointed in this place… but then again I’ve never been unsure if I wanted Taco Bell and been overly impressed with this place. Taco Bell on Ponce is neither«ew, THAT Taco Bell» nor is it «yo, THIS Taco Bell!» It’s simply, «hmm. Taco Bell.»
Lauren W.
Classificação do local: 1 Genoa, CO
This is the worst place I have ever been too. Not only are these some of the dumbest people working here, they are always extremely rude. I honestly don’t understand what is so difficult about their jobs. I was over charged, all of my items were correct but they were so incorrectly made I couldn’t even eat it.
Peter H.
Classificação do local: 3 Atlanta, GA
I feel like this is a pretty solid taco bell. Guy in the drive through was — had a deep, booming voice and was quite friendly as I tried to re-live my drunken early 20s by making an impromptu drive through run. They continue to switch up the menu, so he patiently waited as I tried to figure out what had changed before exiting with a crunchwrap supreme. I’m not going to accuse them of evenly spreading the ingredients out or making it with excess care, but it wasn’t sloppy like you sometime encounter. And so it was — as you can expect — a pile of awesomeness wrapped in a tortilla with a flat, crunchy shell somewhere in the middle. Itch scratched!
Brooke D.
Classificação do local: 2 Atlanta, GA
It took me 20 minutes to get through the drive-thu line with only 3 cars in front of me… It’s called fast food for a reason — it’s supposed to be fast! Once you pull into the drive-thru lane, you must continue through the drive-thru. I would have left if I wasn’t blocked in. The service was terrible as well, but I didn’t expect much in that department.
John S.
Classificação do local: 2 Atlanta, GA
The pinnacle of fine dining. The other weekend I was perusing Atlanta magazine’s top dining destinations for 2015, and I didn’t see this TB included on their list. Though I’m hardly an expert, I sent an email to the editors of the magazine to inform them of their mistake. I was given a quick reply. It seems the Crunchwrap Supreme was, in fact, a serious contender for dish of the year. The editors acknowledged that Taco Bell’s innovations in burrito-folding supremely enhanced the dishes they made. Since this trade secret was protected by patent law, I wasn’t surprised when the editors told me their folding technique couldn’t be replicated without inside information. I moved on to tacos. I bit into a ‘meat’ taco and chewed away at the rubbery tortilla that was most certainly based on hundreds of years of Mexican tradition that the company prides itself on. I’m no history buff, but I’m pretty sure that their sauce packets include ancient Aztec proverbs. It’s a nice touch.
Carter B.
Classificação do local: 1 Atlanta, GA
This is by far the worst Taco Bell I have ever been to. And I’ve given it multiple tries. For starters, their customer service is terrible. I’ve worked in fast food most of my life and I can’t even describe just how TERRIBLE it is here. The staff acts as if they are there to chill and get paid. God forbid an actual customer show up! Oh and don’t you dare ask for some damn salsa, because that’s just pushing it. Last time I went the staff member rushed me to order like they were busy at 2am. Then whenever we got to the window, nobody in the damn store had on any type of uniform… AND the kid in the window was eating as he was accepting payment. Taco Bell kills me because they have time to answer bullshit replies on twitter, but not enough time to handle a legitimate complaint. My advice? Go to Moes or something. No cheap Mexican food is worth the pain in the ass that this place is.
R C.
Classificação do local: 1 Atlanta, GA
It’s a shame that this taco bell location is the closest to my house… and that is the ONLY reason I shamefully continue to frequent this spot. I know what to expect from a typical fast food restaurant, but this is worlds worse than your typical«slow service» or «slightly wrong order». I typically order a cheese quesadilla and I have started to, after many times of not receiving it, asking at the drive-thru, «please make sure to not forget the creamy jalapeño sauce that comes on the quesadilla.» A cheese quesadilla from taco bell comes with shredded tri-blend cheese and a slightly spicy, creamy sauce called«creamy jalapeño sauce». You’d expect that with only two ingredients aside from the shell, this is the least likely order to mess up, right? Wrong. 90% of the time I receive a horrendously burnt quesadilla with maybe 40% of the shredded cheese that should be on there scantily filling only the middle two slices of the fold. It’s fucking gross. Like, how lazy must one be to forget an entire third of the ingredients of a quesadilla? You can also expect, if ordering more than one item, to not receive an item or to receive an entirely wrong order about 50% of the time. Driving back around a second time to correct the order is not only time consuming because they have such slow service, it’s also REALLYANNOYING because good luck trying to explain to your half-competent drive-thru attendant about the order they messed up a mere 5 minutes ago(if you’re lucky to get through that quick). Most of the time, the«corrected order» they give you has some problem of its own, is given to you with the worst attitude, and comes only after a hassle of an argument during which you hopelessly try to convince the person at the window that you are right and they are wrong. Seriously unless you’re a common customer here and know how to swing the ropes of dealing with their bullshit, just steer clear, because you will likely leave with a high risk of anger induced stroke and may certainly have one after ingesting your greasy, burnt order. Also would like to note, I tried to contact Taco Bell customer service about this location but was unable to voice my complaints. This taco bell really is the butthole, hell’s end of all of the Taco Bells across the country. Also a few years ago there was a credit card scam at this taco Bell(perhaps at the fault of a thieving employee if I do remember correctly) and ever since, I only pay with cash here. I’d also like to add that on several occasions I have been propositioned for drug deals while sitting in this drive thru.
Wesley M.
Classificação do local: 1 Houston, TX
Poor customer service, they forget things you order and offer nothing but a sorry. Cashier Amber has a bad attitude and I won’t be coming back to this establishment. Not worth the TIME when all you will get is dissapointment. If ZERO stars was an option I’d have rated it as such.
Steven C.
Classificação do local: 3 Midtown, Atlanta, GA
It’s Taco Bell… Although, it should be noted the double decker taco is pretty genius!!! And the box combo value is pretty hard to beat!
Heather H.
Classificação do local: 1 Atlanta, GA
WARNING! Check every part of your order before departing the premises… several times now we have had a portion of our order STOLEN by the employees. We have reported the thefts to the corporate office but the problem persists. Eat at Zaxby’s next door, perhaps their employees aren’t thieves.
Whitney T.
Classificação do local: 3 Atlanta, GA
The customer service here is always great! One associate in particular takes very great pride in his work. However, sometimes the food isn’t as fresh as it could be. One night my shell was hard and Mexican rice wasn’t nearly as good as usual. I say that to say, this Taco Bell can be a hit or miss.
Jane E.
Classificação do local: 4 Atlanta, GA
I CAVED, after months and months I caved in… I guess I had just seen one too many Doritos Locos Tacos commercial, lol, so I was like eff it… let’s see what the hype is about. Initially, I wanted to go to the Taco Bell off Howell Mill, since it has slightly better reviews, but traffic was kind of bad so I went to the one on Ponce, which is closer I go through the drive-thru, order my taco, «one doritos locos taco please» «yes, just one sir, no, not the supreme» «mhmm, that’s all» «thanks». I ate the taco as I drove back down Ponce to go home, and I must say it was pretty darn good. Hot, crunchy, and the cardboard wrapping for the taco was nice b/c it kept the taco neat and easier/less messy to eat. In fact, I went again the next day and ordered the regular crunch taco(99 cents) and the doritos locos taco(1.39) to compare. And again they were both hot and tasty.(Not much difference in taste btw, except for the Doritios one is just a little cheesier and crunchy). The second time around there was a line, which made it sort of slower, but I didn’t mind since I was in no rush. Plus, I think they might be taking the advice of their customers and making the items fresh b/c everything did taste quite fresh. I didn’t feel bad afterwards or anything… a taco bell taco is definitely much better than a burger from mickey d’s(which always leaves you feeling like crap). SUMMARY: All in all my two consecutive experiences were pretty good. The people were nice, food was fresh, price is good, the line can be a little slow, but I think its because they make it fresh. I will add that I’ve only gone during«after work» hours(3:30pm-6:00pm), so I don’t know if that makes a difference in service and food quality or not. I went into it with little to no expectations, besides I’m a Willys/Chipotle kind of girl so I knew this would not compare… to my surprise the tacos were good. I’ll definitely come back whenever I want to grab a cheap, semi-healthy bite to eat!
Rob P.
Classificação do local: 1 Atlanta, GA
Let’s be honest, there’s no point to reviewing Taco Bell, especially one on the edge of the projects, but I realized I have no one-star reviews on Unilocal,and I need to even out my distribution, so this very Taco Bell wins the award of worst place to eat I can think of off the top of my head. It should actually win an award. Where else can you be exposed to contaminated food, buy drugs, and get shivved, all while poisoning your body for ninety-nine cents? It’s like a genetically-engineered super mecca of crap. Nice, always wanted to end a review with a poop joke.
David K.
Classificação do local: 5 Atlanta, GA
It’s no secret that I love fast food and the fact that I’m currently the Duke of this Taco Bell leads me to believe I might need to start taking some sort of cholesterol medication. Sure, I could just start eating better, but what’s the fun in that? I don’t care what they say about their beef. It’s good and I love that’s it so greasy it practically melts out of the chalupa shell. Oh, and the cheesy fiesta potatoes… fried potatoes, processed cheese wiz, and a big gob of sour cream. Gimme, gimme, gimme some of that! This place gets a bad reputation because of the sketchy apartments across the street. The drive-thru is quick and the parking lot is really bright, so even though I only come here at night it’s not really that big of a deal. Just keep your doors locked and leave a little room between you and the car in front of you in case of the unlikely event of an emergency. #Yelp365 — 51⁄365
Katie K.
Classificação do local: 2 Atlanta, GA
What’s up with this place? Taco Bell is usually our #1 drunk-pick choice, so we’ll hit the drive thru at 1, 2, am. However, the last two times we were there during those times, they would forget several items! The first time it happened, we figured it was just a fluke… and then it happened again, leaving one of my friends with just one out of three tacos. Unacceptable, because they most definitely charged us with all items. Man, I love you Taco Bell… but if this keeps up, I’m gonna have to find a new drunk buddy. Sorry!
Wolfgirl E.
Classificação do local: 2 Atlanta, GA
It’s in the middle of the night, you want taco bell because it’s cheap and easy and the place absolutely isn’t in a rush… and they still manage to screw up your order, four times in a row. It’s not rocket science. It’s taco bell. It has pictures and directions for every item on the menu, and you still can’t remember that cheese goes on a taco, that I ordered a ranchero taco, or that tortilla strips and, you know, lettuce, go on the salad? Come on.
Matt Y.
Classificação do local: 1 Denver, CO
I like Taco Bell, usually. Ok, I don’t go here because I want something healthy, I go because I want something tasty that reminds me of home or is at least familiar to me. This location is staffed by retards. Not the kind you see on leashes being led around the mall early on a weekday afternoon but the kind they don’t take on those outings. The kind that wear helmets and bite through their tongues without their mouth guards. How hard is it to put the freaking tortilla filled with cheese on the surface of the industrial sized Foreman Grill and close the lid AND leave it there long enough to melt said cheese? Apparently really fucking hard. How hard is it to count to TWO quesadillas? Near fucking impossible apparently. And how hard is it to just listen and take the right order? Take a guess. I’ve also. by going here, discovered where all the stale tortillas from all the other Taco Bells go before they finally get thrown in the trash, they land on Ponce and get picked up by the retards that are obviously walking to work. I’m currently listening to a radio program where they are talking about Ebola and the outbreak in the mid 90’s and it’s leading me into one question, how many monkeys does it take to make a quesadilla? The answer may never be known but it certainly takes more than there were working at Taco Bell last night.
Jon W.
Classificação do local: 4 Atlanta, GA
Ummm, yes, I love Taco Bell. It is my one fast food weakness. This location isn’t too bad. I also love the mild sauce, I can’t get enough of it… Chicken quesadillas, triple-layer nachos, beef burritos, volcano tacos… oh my! Proud Bell customer since 1989. My oh my and it looks like the same décor is still around… but some of the new locations look like a Moes restaurant.