Soap Hand Car Wash

Like the service and quality. The only dislike is the add on services the try to push.

Soap is my new go to for a car wash in ATL, great service and thorough cleaning. I would highly recommend Soap over the other car wash services in the area due to hand wash instead of automated washing. Much better for your paint!

I was a huge fan of Cactus Car wash, but ever since they changed ownership I felt like it had been going downhill.
With the desperate need to get my car washed, I went on Unilocal and found this place. It had lots of reviews so I figured I would try it out.
The service was great. When I got there I was the only customer and was in and out with a deluxe wash in about 30 minutes. I’ll definitely be coming back.

I have been here 3 times with different times and have been dissatisfied every time. I brought the car back or called, as they missed whole parts of the car — this is partially my fault as I happened to get calls, but really, do I have to troubleshoot to make sure they don’t forget to get the roof? The other time I paid to have the car interior done, but they took so long, that when I told them they failed to vacuum half the car, they promised to fix it next time or some other thing instead of offering a credit. To summarize, each of the times they failed to do what I paid them to do, clean the car. Each time they waffled around on just cleaning it or refunding my money. Will not visit again.

At first, I was a little nervous. A couple of the washers were carrying on, and I was instantly reminded of the craziest characters from that show «Oz,» from way back. I just didn’t want any of the craziness to be directed towards my car! Not that different from constructions sites, if you think about it…
All that being said, these guys are a well-​oiled machine. They will do your car right.
Depending on which wash option you go for, they have work stations set up for the interior, the exterior, and the detailing.
They have seating areas set up both indoors and outdoors. I liked the outdoor option, which allowed you to actually see the work going on (which not every place allows for).
The car came out fresh and clean and spotless. I will be back in the near future.

Stopped here for the first time, checked the Unilocal reviews before I came in. Was looking for a hand/​touchless wash, as the tracks at most places tend to curb my wheels. Went for the Ultra wash at $ 30 and was impressed to see them open the hood and vacuum the debris from underneath, as well as make a point to dry out all door jambs, wheel wells, and gas cap area. Only criticism was that when they were drying the car they didn’t use the two-​towel method, where you have a towel in both hands so as not to leave palm prints on the clean paint. One guy would wipe the towel with one hand, and rest the other hand all over the front of the car, leaving smudges. I didn’t care too much, as I keep a bottle of spray detailer and some towels in my trunk, but I think Ryan, the manager, noticed it as well. As I was collecting the car, Ryan cleaned up the hood once more without me even mentioning it.
Overall, very good experience, will come back next time I need a wash.

The team did a good job washing my husband’s car. They do take a longer time cleaning, but that’s because they give your car the attention. We got the $ 30 package and was worth every penny. Don’t be cheap and tip on your way out. :)

I called about a couple of stains on the fabric upholstery on two of my car seats that I wasn’t able to remove myself. Ryan suggested I should stop by so that they could take a look at them. One of the stains was black ink and the other one was dirt (grass and clay). They asked me to wait while they treated them. After 10 minutes, they told me my car was ready. The stains were gone! I was happy to pay the $ 20.00 charge for getting both stains removed so quickly! On top of that, they rinsed my car and removed the dirt from it for free. The customer service was great, the price for the job was reasonable and the end result was amazing. I am happy to give them a 5 star review.

Great service and wash! $ 30 bucks for inside and out. And it only takes about 20 minutes depending on how many people are in line. They really pay attention to the details and even vacuumed the inside of my hood to get all the leaves out. All around great value for what you get!

I’m always a fan of the hand car wash so this place being so close to me brings joy to my heart. This place does a good job & I would say that this place is better and faster than Two Mint Car Wash. Now I didn’t have any interaction with the owner but he’s a bad ass other Unilocalers have said I’m on the fence about coming back.

I’m giving them a 3 because of how incredibly rude the owner is. My car had been sitting under a tree for a while, so it was pretty darn dirty, so the owner understandably suggested a super soak for $ 30. I noted that I only wanted the outside done, but he still charged me the super soak price which included interior and exterior. When I mentioned that it shouldn’t be as expensive since I was only doing the exterior, he became very confrontational and heated. He even told me not to come back if I didn’t want to pay. I, of course, was going to pay, but I was simply trying to understand his pricing structure. It’s clear that they make up prices as they go, and their pricing structure is inconsistent. Another customer mentioned the same thing while I was there.
Another thing is that the owner was incredibly rude to his employees the whole time I was waiting, and I do not support that. The workers did a good job, but I don’t respect the owner’s treatment of them at all. Treating employees (and customers) well brings good service, but apparently this angry owner hasn’t picked up this tip.
I won’t go back here.
PS– look at the pictures on this page. You’ll see how the owner berated someone else through text. Horrible, but hilarious.

Great place! Affordable prices! Nice ppl! My type of business! Highly recommend.
Yup yup yup yup

I stopped here for the first time as I really wanted to look for a hand car wash since the paint on my car is super sensitive. I came on a Friday afternoon and it wasn’t too particularly crowded but definitely stop when you have plenty of time to sit and wait. They take their time on each individual car and they make sure they do a great job on each and every car.
I was greeted as soon as I pulled in and offered the various options. I chose the basic inside and out for $ 20. There was also an upgrade for $ 30. From start to finish it took about 45 minutes but they offer seating inside or out. I chose to sit outside under the tent and enjoy the beautiful day.
Ryan is the manager at this location and made sure to keep the cars moving and handled the payment and tips. You have an option to tip and you should feel obliged after they finish because again they did a great job.
They have a team washing and a different team drying. At this particular location EVERYONE was working hard and doing a great job. I will definitely be a new regular to this location. Thanks guys for a job well done!

I will never give more than 3 stars to a high volume car wash since their focus is on speed and not on care. Nonetheless they did a pretty good job with my wife’s Mercedes — the car was clean at the end of the wash. I had some scuff marks on the bumper and they buffed them out for an extra $ 10. Service was very fast. Would recommend this place if you want a mass-​market quick and convenient car wash.
I wouldn’t bring my more expensive cars here though.

Very impressed with the amount of Time they spent on my vehicle. They were very detail oriented and price was great! New favorite spot for a good car clean

Not much for reviewing businesses but this was a standout.
We bought a 2000 Jeep Wrangler for my son for his 16^th birthday and while in great shape it could use a clean up/​freshen up.
We dropped it off first thing on a Friday AM for pickup Friday evening and in between that time some sort of magic happened. Our jeep was turned into showroom clean inside and out, it even smelled new on the inside. It really was impressive.
We couldn’t have been happier with the transformation.
If you stop in, ask for Ryan.

**** READ BOTH REVIEWS BELOW *****
FIRST REVIEW:
The finished product is stunning.
I only gave three stars because if you get the additional services (e.g. Any level of waxing.), you have to actively manage the service reps. I had to direct them to hit a missed door and to do the other half of the trunk. In addition, after I paid, they needed to be reminded to do the dash dressing.
I would love to give 5 Stars, but I do not feel the car would’ve looked as good if I didn’t manage them. :-(
SECOND REVIEW:
Please read the owner’s response to me. (I have included a screen capture in case he edits the post.)
As you will see, his post makes no sense.
Fact #1 — I asked for the Ultra + the $ 5.00 Spray wax. The owner wrote both items on the sticky note, which I checked because it was a problem in the past. (The asst. supervisor on the other side could not remember which service was requested.)
Fact #2 — When the asst. supervisor came to collect my money, he said ‘$ 30′, to which I corrected him and said $ 35…because I wanted the spray on wax.
Fact #3 — I had to tell the service rep to hit the back passenger door and half the trunk because he missed them.
Based on my experience, my earlier review was fair and truthful.
To The Owner:
Resolution #1 For Better Customer Service — You need a better system to keep track of what the customer requested. The sticky note process presents a score of problems, especially when it is busy. By the time money is collected, the sticky note is gone, and the customer has to make sure the desired work was completed.
Resolution #2 For Better Customer Service — When a less than stellar critique is posted, invest some time and effort to make it right. Otherwise, you’ll only succeed in alienating those of us who CAN afford $ 200.00 for a wax job. :-)
Resolution #3 For Better Customer Service — When customers are leaving, stop the wild spraying of water. Some customers, like myself this morning, will stop and make someone re-​dry it off.
Those are freebies…
Finally…banning? Seriously? There are plenty of other hand car washes in the Midtown area. I am sure they will be just as good, I just liked the chairs and the tent you guys provided. :chuckling;:

Soap Hand Car Wash
Overall: ⁴⁄₅
Cleanliness: ⁴⁄₅
Service: 3.5÷5
Atmosphere (waiting space): ⁵⁄₅
Nutshell: Extreme Exterior and Interior Wash + Wheel Wax + Car Spray Wax + Headlight Cleaning = $ 60 on a 2 door convertible (excluding tax and tip) = Worth it just dont get the headlight cleaning.
Cleanliness ⁴⁄₅: My car was beyond dirty both interior and exterior. Had extremely bad stains on the carpet and leather. Dust and leaves everywhere. Bug splatter and sap on the hood. Rims were black. You get the picture. They were able to remove 95% of everything and went into the «nooks and crannies» of my car which I was very pleased with. The wax coat and polish on the tires were amazing — made my car glow. Unfortunately, I took a star off for inefficient headlight cleaning. I was told if it was oxidized beyond surface scrubbing after they have attempted cleaning it, they would refund me the money. But they didnt which was a big let down for me.
Service 3.5÷5: The staff was extremely friendly and professional. Was told 1.5 hours. Ended up 2.5 hours. Had to back out my car from waxing area which was really cramped with other cars and could have easily hit a station or car (they should have brought the car out for me). Temporarily lost my car mats and took 20 mins to find it on top of 2.5 hours.
Atmosphere (waiting space) ⁵⁄₅: You can wait either inside or out. Outside has some chairs, tables and a overhang. Inside has a nice room with bathroom, free water, free coffee, payable massage chair, sofa, magazines, chair and well ACed. Oh and free wifi at an ok speed!
Overall: Will come back. But will be more picky on my options. Recommend this place to anyone. Cheers!

Opted for the $ 20 wash, but was recommend the $ 30 wash. When I politely refused and asked for the $ 20 wash, the worker said he didn’t want to work for free and that my car required «scrubbing». My car wasn’t that dirty, and my interior was already clean. They did a decent job, but can not recommend due to poor business practices.
Has nobody else noticed that the owner/​worker has made Unilocal reviews acting as a customer? Sketch.

They wanted 34 dollars for a Kia Soul wash lol.
Let that sink in.
Thirty. Four. Dollars.
To wash a Kia Soul.
That’s about half my monthly payment on this shit box
After I stopped laughing. I’m like. Dude. Slow your roll. It’s basically an oversized roller skate. He was very nice but insisted their owner puts Kia souls in the same class as expeditions, range rovers, and suburbans and had a 4 dollar up charge thusly.
You could tell this was one of those places where the workers are great and work hard, but they clearly work for a cheap boss with an iron fist, so they go thru the up charge sell sell sell routine so they don’t get fired.
With that said… They adamantly insisted I needed the super duper ultra wash after glancing at the outside of the car for three seconds. And that’s ironic because no one even looked inside… and that super duper wash only means deeper cleaning the inside.
I said. Brother. I will never pay 34 dollars for a car wash. Tell your owner to take the stick out of his ass and do the basic wash (which I guarantee gets the same attention to detail as the super duper)
So now they are doing a 24 dollar version. Which I still think is ridiculously expensive for what I’m getting.
Basically this place is your typical car wash. Everything costs extra. Everything is a bait and switch. Everything is totally basic and can be had cheaper across the street at Kongs.
I don’t know why I even bothered. Won’t be back.
Btw. The only reason this place got more than one star is because the workers work hard and there were like 5 on my car at once because I’m the only person here.
But it’s like they were constantly looking over their shoulder in case their boss arrived. Everyone seemed almost… fearful… of that.
It’s just. Uncomfortable. To be there.