Public Storage

I recently rented a storage space from this public storage location. Sherry the lady on site at the time was very helpful. She showed me a couple of units to see which sized worked best for my things and helped me find the right deal. So far I am satisfied with the unit and she was very helpful. I would definitely recommend this location.

Wow! What an amazing experience! The manager is simply amazing! She is attentive, helpful, professional and will go out of her way to create a wonderful experience. She truly cares about each person who walks thru that door.
The facility is very clean and well cared for
I saw a few posts about «hidden fees.» I was told up front about the $ 25 admin fee. Although, not told about the lock fee, I assumed I would be charged for a lock. Considering they waived the $ 176 rental fee amount for the first month, it was MORE than made up for with that regard. It is month to month.
Yes, everyone needs insurance. If you already have homeowners or renters insurance, check with them. They most likely cover the property in storage, like mine does.
If you need a rental facility, this is the place you want to go to.

My husband Sam E rented a unit from Rashand at the end of January and she definitely gave 5 star service. Thank you for everything!

Rashand was quite helpful in helping me get clarity about my account and getting access to my space.

Service is always good. 1^st class business. The rep i always deal with is name Rashand (Not sure if i spelled it correct), she always friendly and happy. Always can count on her to assist me with any questions or needs i may have. Only thing i can suggest for this location is to have more carts available for customers.

HIDDEN FEES!
Don’t believe the $ 1 for your first month gimmick. You have to pay for a lock ($ 17), an admin fee ($ 22), and are REQUIRED to have insurance — since they say they are not liable for their own building — every month (min. $ 11). So that $ 1 ended up being $ 51 plus tax — and only some units are only $ 1 for the first month anyway.
Additionally, as a previous reviewer mentioned, it’s a real pain to get in/​out of this parking lot — so you have to be careful when you go, otherwise you could be talking about half an hour or more to turn right, in traffic, go across 285, find a way to back track, and get back over 285 if you’re coming from south Roswell Rd.
We also weren’t crazy about the fact that one of the staff was sitting behind the counter, half asleep, and told us she couldn’t help us because she was clocked out. Great.
Also very strange about the service — We were taken to a unit we had reserved and the staff member opened it. It was completely empty, totally fine. She looked at her chart and said «Oh…It has been recently vacated. We’ll have to find you another unit.» Wait — What? It’s empty! We’ll take it! Nope… we had to get one on the other side of the building from the elevator for no apparent reason. This particular staff member was nice, but the situation was strange.
Just a weird and unhappy experience from start to finish.

Worst location for any biz ever. Besides the fact that it’s literally JUST INSIDE the perimeter… (JAY KAY)… There’s only one way in and out. That may SOUND normal, but it’s weird. you can’t really turn left out of the parking lot, unless you drive through the neighboring gas station, and you’re probably not even supposed to do that.
When you’re getting ready to leave the PS lot, watch out for momos coming from the gas station. They’re not going to see you, because who expects to have someone next to them making a right at the same time from essentially the same parking lot? (because they’re only separated by a dip in the pavement.) Your right turn out of the parking lot puts you on the 285 overpass OR on 285 East. If you’re okay with that, then whatever. 285 East is where I will end up needing to go more often than not, I’m sure, since I live in that direction.
ANYWAY. I only just got my storage unit today, so you may think this is a little premature. However, the service was very good and fast. So that alone may push you to check out this place despite the location. Reserving the unit size and getting the first month for $ 1 is pretty convenient. However, by the time I left, my $ 1 first month turned into $ 53 after I bought a lock, paid first month’s insurance, and I guess some processing fee or paper-​using charge or something. I don’t know. (She did tell me, though. So on top of things.)
3 Stars. I’m not tryina get down on ya, PS. I just can’t see being a «fan» yet. So far it’s just a-​okay for sure. Hoping to update this with good reviews in a few months. BUT for now, it’s worth checking out for the accessibility to the highways!

They are very nice and very helpful here. They also keep it very clean!

The prices for boxes (i can’t speak about the storage areas), were much more reasonable than another public storage area prices in the area. They have boxes of all sizes, and I wish I had come here in the beginning of my moving process, instead of at the end, as they have «preexisting» moving kits, which would have greatly helped!
Beware of their packing tape, however, as it is AWFUL-​do not buy! I ended up having to go back out and buy tape at a local store b/​c their generic stuff was pretty bad.
They have «clearance» boxes of all shapes, which worked much better, than the ones I scammed from the local liquor store.