Pigtails & Crewcuts Haircuts for Kids

First and absolute last time to this place. I am pretty laid-​back and will let some things slide, but wow, my poor kid received the worst haircut of his life. From Faith, who is the owner I believe, which is even more shocking. I would post a pic, but I immediately took him to my own stylist on her first available because I needed to spare him the embarrassment. Forget the lure of toys, trains tables, and airplane seats… I would rather pay more in an «adult» salon to have my 2 year old get an absolutely awesome haircut.
They don’t take appointments (which I think is a bad idea), and so we came in on a weekday mid-​morning thinking we wouldn’t have to wait long. But we did. When it was our turn, Faith probably spent all of 10 minutes on my son, all the while speaking loudly and obnoxiously to him, who was scared out of his mind with scissors coming at him. When she wasn’t yelling at him, she was gabbing to a nanny about the nanny’s employer and about how that mother was just «so ridiculous». I’ll spare all the details, but it offended me and at least 2 other mothers that were sitting there. Keep in mind, the nanny had a newborn baby in her lap, and the 2 women were demeaning that newborn’s mother. I mean… really?
Anyway, Faith finished up, left my son’s hair super wet (clear indication that she knew it was a terrible job, but wouldn’t be outright noticeable by me), and I was left to pat my kid down to get all the hair off of him. When we got home and his hair dried… holy moly. His hair was so unevenly cut that he looked like a baby model for an haute couture show. And that is NOT a good thing. His hair was severely asymmetrical in the front and just looked plain stupid. I don’t understand the good reviews. They must be from the nannies that go there just to talk crap with Faith.

I am so upset. After receiving numerous bad to so-​so haircuts at this place, (which my kids like due to their having toys); we just received the worst haircut of all time. I really hope Faith heeds the feedback from posters and fires the stylists that keep her business continually receiving bad reviews. This is pathetic.

Awful!!! Horrible!!! Cut my boy’s neck. Not friendly, not attentive to details. Strongly not recommended!!! Overcharged my tip. cHEAT!

Don’t expect them to stay for you if you arrive after 4:45. Would not take us at 4:50. I suppose it would be just awful to stay a few minutes past 5. Really poor attitude!

These folks are amazing. Fast and courteous and just GOOD at what they do. Faith, the owner, and her team are all superb with children. My kids truly love going to get their hair cut there. I constantly hear folks praise this salon. This is the only place to get your children’s hair cut if you are inside the perimeter!

We have taken our 1 yr old son here 3 times in 4 months — going there today as well. Every visit has been wonderful. We’ve used 2 different barbers — both have been great with our son. The only complaint is other parents not supervising their kids. But the staff is friendly and experienced handling kids. We have been satisfied with each haircut.

I think this is my first official Unilocal review and it’s only because I have never been so disappointed in a business. I went in for my almost 2-​year-​olds first haircut. A big deal for any parent. I don’t know which was worse, the haircut or customer service. The woman completely ignored what I asked for– long bangs to the side and thinning out at the crown and sides. What I got was choppy, uneven straight across bangs and a full-​sided mullet. No change in crown length which was the main problem. Awful. I could do better at home no question. She also did it within 3 minutes as if a world record time was on the line. He was being very calm and still so this was completely unnecessary. She seemed very frustrated and would yell his name every time he moved an inch and quickly chop at his hair without even trying to recomb it. HES ONE. We started the only people in the salon, but once someone else came in she was in full throttle mode. I felt very rushed and totally pissed.
I was so excited about the «first haircut» package that included a lock of hair and a picture. My son had long, long beautiful curls that could’ve given a really great lock of hair. What I got was literally a ziplock jewelry bag the size of a quarter filled with a scrap of half inch bang trimmings. I didn’t get this until after they swept and got rid of his lovely curls. I PAID EXTRA FOR THIS. Also, the picture was completely blurry and included the other only customer in the store directly behind him. All she had to do was turn his chair to get a good picture. Lastly, after the picture was taken she unbuckled my child without telling me and left him in the chair. He always stands up when not buckled, like many 2 year olds– the seat was high and he easily could’ve fallen. So disappointed. It’s alarming how little attention was put into giving us a good experience. DO NOT bring your child here. It’s clean and has toys, but hey so does a million other places you can take them to play. Not worth the awful hair.

Usually this place is quite child centric and friendly. Staff have changed or I’m here on an off day. So very rude. 45 minute wait. Both hairdressers gossiping while cutting children’s hair and paying little attention to their clients.

unfortunately it was a very unpleasant experience.
First, I told our stylist I wanted my daughter’s hair cut straight across, just below her ears (a bob). She started out telling my daughter she was doing a good job and that she was a very big girl. A few minutes in, she started getting visibly impatient with my daughter (who was being completely quiet and still) because she wasn’t holding her head up straight. My daughter was almost in tears because our stylist was telling her, «I can’t cut your hair unless you keep your head straight.» She’s 4. Seriously.
Then, minutes later, she told my daughter she was all done. She had only trimmed off maybe an inch, nowhere near my daughter’s ears. So I had to ask her to cut it shorter, and she said, «to her ear?» condescendingly and literally laughed at me before proceeding.
Right before she finished, she chopped off the front section of my daughter’s hair, making it look like we are trying to grow out her bangs. I clearly told her to cut it straight all the way across. At that point, there was nothing I could do to fix it so we left. Later when it dried I could see that the cut was extremely choppy and much shorter on the right side than the left.
Update: called to talk to the owner, Faith, and she apologized and said to come back in and she would fix it. She was horrified when she saw the choppy, uneven cut and apologized profusely. She did a really nice job fixing it, gave me a gift cert. for 2 free haircuts and a pink bow, and talked to our previous stylist about the rudeness. I am so impressed with the way she handled the situation that I changed my review from 1 to 5 stars. We will be back to see Faith.

Our stylist was so kind and gave my 3 year old a great cut. Even though it was closing time they were game. My daughter had a blast while we waited too! Great fun!

Have been taking my two girls here for years. Used to sit in the small «novelty» chairs but now sit in the bigger chairs. Staff is friendly and great with kids. Usually in and out quickly. Love the toys, brightness and overall vibe. Wonderful place for kids haircuts.

Our son is 4 and we’re still going and still pleased with the salon. He’s graduated to a «big boy» chair but still loves to play with the toys and train table. I follow their Facebook page to find out when my favorite stylist is in (Faith) or when they are running specials. It’s a fun way to get your kids’ hair cut and it’s in a shopping center with a lot of lunch choices (Uncle Maddio’s and Panera) if you want to make it more of an outing.

haven’t gone in yet, but they are very unprofessional over the phone!

My oldest loves to get his haircut here. He literally asks for it — «I want to go where they have the train table.» My baby still hasn’t gotten his first hair cut, but he likes to go to play as well. The children get to sit in a fire truck or race car, or airplane when they get their hair cuts. They show videos at each station as well. It is a very pleasant experience. We usually go first thing on Saturday morning and very rarely have to wait for more than a few minutes. They open early which is great too. My only complaint is the huge amount of toys and stuff that they sell. I have no problem telling my boys no, but it is nice, to not have to worry about a tantrum.