Peachtree Orthopaedic Clinic

I did not have any sort of positive experience here. The PA I saw lacked confidence and social skills. They sent me back and forth and were extremely unorganized. I paid all my bills in the office (over $ 1300) and then they still sent me the same bills in the mail and called me every day. I told them over and over that I had already paid. Then they said they were sending my account to delinquent status for not paying. The woman that kept calling me was so rude. Even after I gave them all the confirmation numbers from my receipts they still took days to figure it out. Finally after dealing with this for weeks they called that my account was updated and I don’t owe anything. No apology either. Save yourself the time and trouble.

I’ve seen two doctors at this clinic. It would be nice if they actually listened to their patent prior to quickly jumping to a conclusion. Dr. McClelland came in for about 5 minutes and didn’t even examine me. How does an orthopedist figure out what is wrong and come up with a course of action without examining a patient to see if there are any orthopedic issues? Then he threw out a diagnosis completely out of his scope of practice (and he was way off base and flat out wrong). Luckily I found an orthopedist who actually listened and figured out the real issue and put me on a plan that is working.

Awful. First off, I get to the appointment 20 minutes early like they suggest only to fill out the paperwork I had already filled out and submitted online. Then I sat in the waiting room for an hour before being called back – all while people who had arrived after me were seen and left before I was even called back. After the appointment, I received my bill, and I was charged over $ 500 to have my finger and knee examined. They charged me $ 200 just for the office visit and another $ 250 for the treatment of the fracture. The only treatment I received for the fracture of my finger was being told to buddy tape it and do physical therapy. I’ve had x-​rays in the past and I have never been charged that much.

I went in for an appointment at the Piedmont office on ⁶⁄₁₃ for lower back pain that I have been experiencing for a year. The staff was friendly, the office very nice, and I was in and out quickly. Great, right?
Well, the doctor said he would request an MRI from my insurance company and they would call me to make an appointment. Weeks went by and I heard nothing. I tried calling the office multiple times to see what was going on only to sit on hold FOREVER with no one ever picking up. I left voice messages requesting a call back and when that didn’t work, I went through their website to request an appointment. Still nothing.
It has been 6 weeks since my appointment and no one from the office has bothered to contact me and I am extremely irritated. I feel like my time and money were wasted by going there in the first place. So, based on my experiences I would not recommend going to this office.

I just left after seeing a Dr about my back pain that I had been treated for prior to moving to Atlanta. The nurse never asked why I was there and before the Dr even saw me, he had ordered Xrays. I didn’t want Xrays taken just so he could order an MRI plus I had already been diagnosed. The Dr spent maybe 3 min in my room and couldn’t wait to leave. He answered none of my questions due to my lack of Xrays even though most of my questions were not ones that needed imaging to answer, and his helpful advice as he walked out was to take Tylenol. I have never felt so disregarded in my life.
I’ll never go back and if anyone asks me I will tell them this is the last place they need to go to see a Doctor. if I could give a negative review I would.

My husband and I have both had surgeries from doctors at POC. They came highly recommended to us and had impressive backgrounds. We could not have been more pleased with the care we received. Even after numerous visits each, we never had a bad experience. Drs. Pike and McClellan are very nice and knowledgable. Highly recommended.

On June 24, 2014 I called the Piedmont office to make an appointment as a new patient. On my first call I waited eight minutes on hold and hung up; on my second call several hours later, I waited eight minutes on hold and hung up. I then made an attempt to make an appointment online and received no response. I have since been attended to by a doctor at Resurgens Orthopaedics, where their service has been what one would expect.

I give this clinic a 0 rating if you are in an auto accident, don’t use this clinic. They won’t file your auto insurance. They require payment up front and won’t give you proper documentation for reimbursement from your auto insurance company. In addition, be prepared to have them file the claim with your health insurance company even if you have already paid the bill and have told them this is an auto insurance claim, not a health insurance claim. On top of all of the financial issues, there is an abnormally long wait and a likelihood you will be misdiagnosed. In my case, I brought X-​rays in and was told by Dr. Guild that there was no fracture despite the hospital radiologist’s report saying there was. 5 days later, I had another X-​ray done which confirmed the original diagnosis. I have been totally satisfied with the treatment I have received from another orthopedist. I have never seen a more inept group of so-​called medical professionals as I found at Peachtree Orthopedic Clinic.

First off, parking will cost you $ 5 if you are there an hour, so go right ahead and drive up to the door and valet for $ 6. Seriously. No need to try to squeeze into a 6″ parking spot in the garage.
Secondly, the office has check in kiosks — but the reception folks will do it if you don’t feel comfortable. I think I was there on «Senior» day … and the office staff couldn’t have been nicer to the older crew.
The BEST thing in this office? Besides the café on the 5^th floor with Moe’s? Oh — oh yea — the best thing in the office is that your XRays are ready in 2 minutes. Seriously. From when you leave the Xray room until you get back to your exam room. 2 minutes.
So — super efficient gives this 5 stars. And a valet option (there are wheelchairs available as well).
PS Billing is all outsourced, so I won’t judge these folks when/​if I get my bill and there are issues.

Got my bill from Peachtree Orthopeadic and found a $ 200 charge to my insurance company for a «walking boot, nonpneumatic, with or without interface material, prefabricated, includes fitting and adjustment.»
Uhhh…I got that walking boot FOR FREE in the ER in ENGLAND. Thankfully, my insurance company paid the complete charge without a problem, but there’s no reason for them to have to pay for a service I never received either.
When I called my doctor’s billing office to explain the problem, the staff member really could not understand what the problem was. The insurance company had paid for it, not me, so why was I complaining? The concept of costs eventually being passed down to the consumer (ie me) was evidently beyond her reach.
I called back two weeks later to make sure the charge had been removed because I never received an updated bill. I was informed that it’s not their policy to send out bill corrections, but the incorrect ($ 200!!!) charge had been removed. If they’re that careless with my insurance company’s money, I would definitely hesitate before giving them any of your money as well. AVOID!