Old Navy

Like other costumers said: expect to be in line for more than 15 minutes, do not expect to be greeted by the cashiers or any other employee, expect to have a really bad shopping experience in general. Oh and also, if you use your rewards from the ON credit card expect to bring a «barcode» which does not exist.

The only reason this Old Navy is getting even ONE star is because of the sales. Everything is disorganized; you touch something on the rack and everything falls off, there are piles of clothes everywhere. There’s no one on the floor to help you. They only ever have two registers open, no matter how busy it is. The guy who rang us up, Elliott, CLEARLY either hates his job or was super hangry. My fiancée mentioned to him that she knew it was out of his control, but he might want to tell their manager to open another register and he just rolled his eyes and didn’t even acknowledge the fact that she said anything to him at all. There was a gigantic line of irritated people behind us and the two cashiers moved at a glacial pace. This isn’t an isolated incident, either; this is probably the third or fourth time we’ve encountered this poor service here. I would recommend that you skip this Old Navy and go to Nordstrom Rack instead.

Returned this weekend and had a much better experience with customer service. Yay! Love their great sales!

Someone categorized this place as ‘used, vintage, consignment’ on Unilocal.Let me reassure you that this is a typical Old Navy, which means that there will be so-​so quality clothing at somewhat low prices. Some good finds, but sometimes fabric quality is rough. Staff in the waiting room and overall were pleasant. I went on a quiet weekday. Even then, many items, especially the clearance racks were sort of in disarray. Still, it was relatively quiet, with only one open register.

I went here to make a simple size exchange from an online order tonight and it could not have been more of an ordeal. First, I was offered no help when I entered and explained my purpose. Second, there was no fitting room attendant and I had to walk to the front of the store to find someone to let me in a fitting room. When I needed a different size to try, there was no one to go get it and when I went myself and was digging through the pile of unorganized pants looking for my size, a customer service representative actually asked me to move out of his way rather than help me. Followed by a long wait and a very confusing exchange process.

Expect 25 people in line. Expect the store look like a tornado hit it. Expect Charlie to not give a s***. What a horrible shopping environment and even worst customer service. I will never step foot in the store again. There are definitely better places to spend your money.

Ok so I am not an Old Navy shopper (not that it is beneath me btw/​its the experience that kills it) but I needed some quick casual stuff before a long vacation I was about to take so I came here on a Sunday (I know, stupid move). The store is ultra busy and the staff do absolutely nothing to help. The only people working are in the fitting rooms b/​c and cashiers (because they have no choice). Listen up, Old Navy Buckhead — you are a high volume store — get your staff to actually help customers in the store and then PLEASE for the love of God add more cashiers and make them semi-efficient…these cashiers are the slowest people in the world.
By the way, post vacation I had to come BACK to this store to return the majority of items I bought and didn’t use — this time early Saturday right when they opened to avoid the weekend crowds. Same experience again. Lazy, slow cashiers and it was a 20 minute ordeal just to make a return when there were only 3 – 4 people in line. Good grief.

This store is clean, organized and huge. Prices are great, big selection to choose from and super friendly customer service.

This store always has great sales! I come every year for the $ 1 flip flop sale. I honestly always expect chaos but it’s pretty organized around this time of year.
The store is very neat and the employees are always friendly and helpful. I love the fact that no matter who I ask I am always helped and the employees know their store and sales and whatever else is going on.

Pretty big Old Navy. Not sure of it’s bigger than the one at Mall of Georgia or Sugarloaf Mills (probably not), but this is closest to me.
Store: Very clean store. Items are usually organized. No mess lying around and not be picked up and put back to where it belong.
I’ve found what I looked for most of the time I’ve been here such as certain style or sizes.
Customer Service: friendly cashiers and employees that work there.
Parking: huge private lot

Nuts and bolts: I have come a few times when there is a particularly good sale on clothing.
Pros: Reasonable prices. Variety of waist sizes. Variety of items. I like the cheap, yet lovely jewelry.
Neutral: Parking– the ground lot is busy, but there is also underground parking. During the nearby church hours, cops help to direct traffic.
Cons: My boyfriend purchases a couple sweaters and the wrist stretched real bad after only one or two wears. They need to beef up their petites and tall selection. I went once when they were having this AWESOME sale on jeans and no petites were available in the styles that were on sale. They used to sell some really nice workout clothes that I liked, but the styles have changed now.

I basically live here. I don’t know if thats sad or happy but its true. I looked through my closet the other day and discovered that an astonishing amount of my clothing is from Old Navy. What’s really wierd is that for years I refused to shop at Old Navy purely on the the principal that their commercials sucked really bad, I mean its always been super unforgiveable how horrible the ads were. I was like there’s no way I’m ever going in there. Now years later, its like half my wardrobe. The prices are good and frankly the style for a lot of the stuff is perfect for what I like. Casual jeans, tanks, flip flops etc look great on me!
So this store is pretty much like any other Old Navy store I’ve ever been in. Some of the people are helpful, some not so much. Sometimes there’s long slow lines to pay, sometimes not. I will say they used to have this litte young Asian woman working in the fitting room who was SUPER helpful. I mean she was just like running around the store for you and being super friendly. Probably the best employee they ever had. I haven’t seen her there in a long time which I guess they have turnover and also, I think people who are really great at what they do tend to find better opportunities elsewhere anyway.
They have lots of guys clothes and kids of course and I do like their style on guys too. Its usually pretty organized though I think if you go in after a black Friday sale or something, I wouldn’t be surprised if things were in a state of panic or something. Which brings me to another point… who shops Old Navy at 2 in the morning? Seriously, you’re going to line up in 36 degree weather so you can save $ 4 on a pair of fleece pants? Really? Come on man, stay in bed where its cozy, this black Friday stuff is out of control… take your life back!

It’s cheap, it’s clean and the most organized out of all the Old Navy stores I’ve been to. That is all.

This is pretty much like any other Old Navy — big, bright, cheap, and chipper. It is fairly clean and the people that work here are nice enough. Nothing from Old Navy fits me properly for some reason, except for a few random tees I have gotten there. But I’ve got to say, Old Navy has an amazing selection of kids clothes.
They have ridiculously cute baby stuff and run decent sales. For example, I got some 18mo. shorts for $ 5 each, a few t-​shirts from the sales rack marked down to $ 6.99, and a cute baby jacket for about $ 10. Adorable pieces too — like the baby Blondie rock tees and such. Don’t come here for big people clothes, but if you have wee ones to clothe, by all means come here.

Nestled amongst the numerous office buildings and sky scrapers of Buckhead, is this convenient Old Navy, open to the masses.
I dashed here to finish some last minute shopping for my mom, and was thoroughly impressed with neatness and orderly stacks of clothes (being a former Gap Inc. employee).
The workers were really nice too.
Score!