myPhotoPipe

Great service! I’ve ordered a number of times from them and each time I’ve gotten exactly what I ordered. The quality is great and turnaround times have been fast. Their pricing is really competitive and I’ve never had to contact customer service with a problem.

I live locally, so I don’t know anything about their shipping or orders not showing up, since I always go pick them up. But what I can say is that the prices are very good, and they run promotions almost all the time, so I can save even more money if I wait til they’re having one and then order everything I need. The printing quality is very good. I usually order lustre prints, but I’ve tried prints of every type and they’ve all come out fine. I like the online ordering system which allows you to order your photos with ¼ borders (important if they will be matted). The turnaround time is also very fast… I can place an order in the morning and have it be ready by afternoon.
My only problems… a couple times when ordering 4×6 prints, they’ve been crooked or part of the print has been cut off. You might think 4×6 is too small to worry about, but I still want my prints to be well done. Also, a couple times, the system has accidentally charged me twice for prints I only ordered once. Customer service is willing to correct the problem, but I’m still tired of having to do that. This has only happened when I’ve placed large orders with many different photos, so I may just try placing multiple small orders instead of one big order.

The pictures were great but the web site is insecure, and various parts are just flat out broken (like the contact us section). If they don’t take storing your password in a secure manner seriously, think about what they’ll do with your credit card number.

I’ve had a few products printed through myPhotoPipe, specifically, two printed canvases and two large photo prints.
All was great; I loved what I was receiving.
However, my last orders with myPhotoPipe never made it to me. I contacted them and received an e-​mail response saying that they apologized, would give me half off, and the product was being printed and sent. Three weeks later, and the product still had yet to arrive. I asked them to cancel the order. I decided this was probably a fluke and decided to have some prints created for a photo show I was having. Photos never came in time.
I will never use myPhotopipe again.

Horrible service
I placed my order 30 days ago. After 1 unanswered email, and no less than 6 phone calls, 4 different promised dates of arrival, 3 different reasons for delay, and a 30% off for my «next visit», I’ll be receiving my prints the «DAY OF THE SHOW». I hope they look good, because I’m receiving them «DAY OF THE SHOW». I wish they just told me two weeks ago after my first call they couldn’t do it, instead of stringing me along. Or email or call me to let me know of the delays.
They have cost me time, money, and aggravation. And I still haven’t seen the prints. Horrible…

I also had high hopes for this company as companion to a couple other pro shops I use and was very interested in some of their products. All I can say is THANK GOODNESS I didn’t try them out with a wedding client or other paying customer. I ordered $ 100 worth of products 10 days ago. Website says turnaround one day, plus one if you wanted images color corrected. I sent email day 3 and order still «printing» according to their website. Got email back 2 days later saying they were having a supply problem and my order will be ready next week. Sent another day 9 still «printing“and got another email saying it will be ready next week… Are you kidding me? That would put me around 3 weeks. The annoying thing is that I keep getting emails from this company running promotions 40% off.etc. So they are running promotions knowing full well they do not have the supplies to fulfill orders. Sounds very sketchy. like someones going out of business. pocketing the cash and not delivering product.

I originally had high hopes for
. The idea is a good one: you submit your digitial images to their website, and they print them for you. The prices are comparable to other similar companies in the area, but the customer service at myPhotoPipe is terrible. Their turn around time for canvas printing is horrible, and their system doesn’t allow you to accurately track your order. You get an email telling you when it is done, but no confirmation that it was successfully submitted and you certainly can’t get a hold of anyone at the business to ask them if and when you can expect your prints. Avoid these people at all costs.