Morgan & Morgan

I called them over a week ago and I got was a receptionist that filled in a boiler plate 20 question… questionnaire and abruptly stated a lawyer will call back within 24 hours and hung up… fist lie… now over a week and no response, guess they hand pick the ‘big money’ cases only! Don’t advertise ppl to call you for certain legal issues if you are not going to be responsive. Very disrespectful of you folks not to value my time and/​or legal issues. Guess you folks are just too big for your britches. I will call a smaller firm that actually cares about my smaller issues! (you folks talk a big talk on your advertisements, but certainly proved you do not walk the walk… not so much FOR THE PEOPLE aye !). Good Day.

I while back I rated this firm at 1 star because of their inability to intelligently discuss my issue and return calls. In response to my prior review I received an apologetic email supposedly from John Morgan, requesting that I contact him personally so he could help me resolve my questions and get me the assistance I need. I initially was reluctant to contact him because I had little confidence that anything would come of it. But after waiting about a month, and against my better judgment, I called the number he had indicated in his email to me. In fact, I called it twice. Guess what? Both times I got an automated response indicating that the number is not in service. So what did I do next? I called the general number of Morgan and Morgan. The person I spoke to made me give him all my information again at which point he told me he could not tell me whether the number I had been given was an actual working number at the firm in which he works. In addition, once I repeated the entire situation that I am looking to resolve, he told me «no attorney here will handle your case.» My case involves student loan debt. When I asked why no one there will handle my case, he said «no one here will handle your case.» When I asked again, «but why?» he answered «because no one here will handle your case.» So I said «you are not answering my question. Why can no one there handle my case?» He responded «no one here will handle your case.» Totally frustrated, I said «are you telling me that no one will handle my case because no one in the firm has any experience in this area?» I felt like a dentist pulling teeth… Eventually he said that no one there handles cases like these. I guess student debt issues are just too complicated for them. But at least that is an excuse I can almost accept. Though I had doubs how someone who answers the phones, and clearly is not a lawyer himself would actually kknow what cases the attorneys in the firm handle. He finished up by giving me the number of the bar association in my state. Wow! That was really helpful!
I now have called them 3 separate times on two completely different issues and all 3 times have resulted in no useful assistance or help.
I concluded my last review of Morgan and Morgan with a statement that deserves repeating… who EXACTLY are they referring to when they say they are «for the people?»

Morgan & Morgan /​«For The People»
This firm strung me along for months until my case was over a year old. They then suggested that they may not want to continue to pursue my case. I asked that they get back to me when it was definitive what they were going to do. That was almost 2 months ago and I still have not heard anything official.
How unprofessional to take away my options to be compensated for my injuries and then not have the decency to even send me a letter or return my calls.
Yea, I think the first word of the motto for Morgan & Morgan should start with an «F» but the first word should not be «For».
Find someone who will treat your case and you with respect.

I am guessing these guys are rolling in money as they blew me off when I called. I was required to give a bunch of info to the phone person and that someone would get back to me… sill waiting on that.
I would rather find a hungry young attorney instead of these guys for my case.

For many years after I encounter many attempts for justice to investigate a case I felt was fraud by another law firm I contacted Morgan an Morgan twice from their advertisement of fraud and personal injuries they refuse to even investigate my case why do they say they are for the people an turn people away this to me is false advertisement when people seek help as a victim of injustices an are treated as one whom commented the crimes

I made a mistake not reading the complaints about morgan and morgan. They agreed to take my case against the hospital I was suing because they’re employee assaulted me. They sent they’re case manager to my house to go over everything, I signed the contract and they agreed to take my case. My attorney for Morgan and Morgan was Ronny Pitts from the Atlanta office, they had my case for nearly 6 months when I hired them late 2011. But this hospital is a dirty hospital that they’re employee had assaulted me. It turns out the police report was the issue for my attorney Ronny Pitts to drop my case, because the police didn’t state that I was injured. Well the hospital emergency room doctor said I sustained injuries from the assault and the doctor said it wasn’t that good enough. I think the real problem is with they’re office manager Steve got into it with my when I called to ask a question, and he lied about me to my attorney Ronny Pitts because he became very ugly toward me for no reason.
It was in the agreement that if they couldn’t get them to sue they would take them to court. Morgan and Morgan had my case for 6 months and the statue of limitations was about to run out and no other Georgia would take my case. It makes me wonder if they communicate with each other lying about they’re former clients. I was screwed out of a settlement for my pain and suffering that this dirty hospital had caused me, Morgan and Morgan new the statue of limitations would expire in 6 months & they screwed me over to where I can sue for damages.
In Georgia you only have 2 years to collect for damages. Well I tried my hardest to do that but these sorry attorney that I had Ronny Pitts didn’t do his job. Well he used to work for the other side before he represented injured people. Well he still does after how he unfairly treated me took my case and he let it sit for 6 months letting the statue of limitations expire and leaving me to suffer even more!
Do not hire Morgan and Morgan for your personal injury attorney or for any legal matter you are facing! You will be sorry of you do hire these lying pigs!
Morgan and morgan had my case for 6 months. They took my case in late 2011 and it was the middle of 2012 when my lawyer told me he was dropping my case. There was only 6 months left in the statue of limitations and he knew this. To me this is helping the enemy when a lawyer keeps your case for this long and only 6 months to go to file court action against the hospital, which he failed to do. They did not say anything about this so called issue that he brought up he before they agree to take my case. It was in the contract that they would file suit in court if they couldn’t settle out of court.
This leads to me to believe that morgan and morgan. Are in cahoots with the hospital. Morgan and morgan wasn’t really working on my case during the 6 months they had it. Its not fair to victims about the 2 year statue of limitations they can’t file suit to recover damages. Morgan and morgan wasn’t really working to settle the case with the hospital.
They sent a person to my house in 2011 to look over my case. They looked over the information including, the police report which the police officer did state i was injured due to the assault from the nurse. The emergency room doctor even put «Assault» in my records. Morgan and Morgan agreed to take my case. But my lawyer at the time Ronny Pitts made the issue about the police report. «BUT WHY KEEP MY CASE FOR 6 MONTHS KNOWING THE STATUE OF LIMITATIONS WAS GOING TO EXPIRE IN 6 MONTHS IN 2012.
I confronted this to Ronny Pitts he was very rude, nasty, and very verbal abusive toward me. I don’t appreciate being degraded like a human being like this. And very unprofessional for a lawyer to act toward a client.

I will NEVER hire this firm again!
Please explain why I had to keep tracking down the person who was handling my case? I shouldn’t have to keep calling you if you said you;d get back to me in a weeks time. I’m also pretty pissed that she scheduled a phone meeting for me with the other party’s insurance company, and didn’t even check with me to see when a good time/​day would be.
I had to collect my own medical records, which I was told were requested but never sent, only to find out from the actual attorney that they WERE sent. And I was charged for it. So yes, I was made to pay the fee for work I actually did myself.
The incompetence and lack of professionalism I experienced makes me scrunch my face up. Like seriously.
***UPDATE***
So once the case is over, they send a survey asking for feedback. I detailed everything that was unpleasant about my experience and guess what? Never heard from them again. No apologies, not even an acknowledgement that there was a problem! Lol wow…

My wife was involved in an accident and we hired Morgan and Morgan to handle the medical claim. It has been very difficult to contact the paralegal who was assigned to us and the attorney is never able to be reached. I am unhappy with them and I would not recommend them to anyone.
I understand the process and timeline of these situations, but all I asked from them is that once a month I be contacted to obtain an update. I have recieved three proactive calls in the last year, and one of them was to update us.
I wrote many emails and stayed on-​top of providing all records and anything which may have been required. It was rare to receive a response; the paralegal would just say they will call me at a certain time but I never recieved a call. A few months into the case I was contacted by another paralegal who said the first girl was fired and she has been assigned to the case. I thought it was a good sign but I have not had much success so far with this firm.
I think it would be best to stay away from this firm and try someone else.
Update: Case settled, took about three years. We could have done much better with another, more involved, law firm. I will never hire this firm again and I would rather go with a local firm which doesn’t mass produce television ads. They will work much harder for you instead of passing your case off over and over again.