Megabus

I would like to know whats the first stop in ga coming from nyc

Much better than I expected after reading all of these bad reviews! Took the early morning bus from Atlanta to Jacksonville. There was staff there letting us know that the bus may be 10 – 15 minutes late. The bus actually arrived a few minutes early but did not take off until about 20 mins after scheduled departure due to how long it took to check everybody’s tickets/​luggage and get them on. We would have gotten to our destination on time if not for a slight delay due to traffic and having to make an emergency bathroom stop. The bus is not fancy, and the bathroom is small! but you get what you pay for

Not bad, the double decker bus is cool. The drivers and staff are very friendly. They need to improve the locations of the bus stops. It’s not cool to get left on the side walk waiting for next bus. Recommend working out a deal with a major truck stop chain in America to use as a bus stop location. Will improve business and give parents traveling with small children a place to get in out of the weather. Other then that! Very fast transit times.

We used Megabus for the first time. We drove to Athens Ga from NC to stay with one of our daughters. Since she had to work, we decided to take Megabus to Atlanta to see my other daughter. It was great! Make sure you make reservations on line and show the driver the confirmation email before you board. Also, the fee went up $ 20 within an hour. The pick up area in Athens was very clean. Restrooms and vending machines were available but machine was out of a couple of drink choices. Driver was excellent. Very comfy and quiet ride on the upper deck. Smokers had a chance to smoke between stops outside. Would use this ride again for short excursions. We were on time for arrival as well.

Terrible!!! I am currently waiting for my megabus to show up. The time is 2:45 and it was supposed to show up to 11:00. This service should be called megabullsh!# we have been waiting here for hours standing in a line. With no restrooms no food or water. We are told if we leave and the bus comes they will leave without us. Every bus has been late today. Absolutely ridiculous. I don’t know how they run a business like this. Every time I call they don’t have an answer of when the bus will be here. We live in an era of instant communication and gps everywhere. How do u not know when the bus will be arriving?

So I really wanted to give Megabus a chance and I figured that a simple 2 hour trip would be a great test of its services. Here’s a basic summary of what happened:
I was going from Atlanta to Chattanooga which was supposed to leave at 3:10pm and arrive at 5:30pm. (I have driven this route before so I knew it was a straight shot all highway, and didn’t expect any problems.) I arrived at 2:30 hoping to get there early enough to get a good seat.
Unfortunately the bus didn’t arrive until 3:15 and seating was a lot more cramped than I thought it would be. Unless you sat alone you had virtually NO room to move. After taking off it became obvious that the driver was not used to Atlanta traffic based on the excessive amount of break checking she was doing including a close call with a median.
After breaking through the traffic we were riding comfortably for about an hour when all of a sudden the driver pull to the side of the highway (not an exit, just the next to right lane) and told us a tire was «overheating» and dispatch told her to pull over until it cooled down. So we sat on the side of the road frustrated with our situation for an HOUR before finally someone went to the driver and asked how much longer we would be pulled over and she announced that we would leave in another 15mins.
20mins later we were back on the road and were able to successfully reach Chattanooga. Unfortunately as we were exiting the off ramp of the highway, the driver hit the breaks and asked if anyone knew how to get to the bus stop. Luckily we were less than a mile away so after a uturn we made it to the megabus stop at 7:25
I personally will probably NOT ride with this company again for the simple fact that they had no concern for the travelers time or remorse for there tardiness. The fact that a 2 hour trip turned into a 4 hour ride and NO ONE attempted to reconcile the situation is unacceptable. I gave them 2 stars because after an hour I finally found the outlet and I only wasted $ 11. But that will be the last time I give away my money to Megabus.

They are cheap & very janky. The wifi sucks ass, the plugs rarely work, the seats are uncomfortable! Oh & lets not forget the fact that they’re ALWAYS late whether it’s 20 minutes or 3 hours, they’re late. When they take your bags they just sling them in the bottom, it’s mostly always crowded on the buses, & the place you wait??? I can’t even. Very creepy at night!

They are cheap but you get what you pay for. The wifi barely works, customer service is nearly non-​existent! I had a customer service rep hang up on me. Their service sucks. The only reason I am giving them 2 stars is because of the affordability and the few times when I actually experienced mediocre service. It’s a love and hate relationship because you don’t want to give them your business but they are the cheapest alternative to traveling.
Greyhound is way more expensive but the wifi usually works and you actually have somewhere to sit and wait for the bus.
Just remember, you get what you pay for and don’t expect superior customer service, especially not over the phone!

Do not take! Especially in Atlanta!
Background: I’m a Georgia Tech student
There is no information for bus location given even to employees of megabus so your bus could be up to 12 hours late. I took 2 consecutive buses that were 7 hours and 3 hours late.
The only way to fix this is to vote with your $ and switch to greyhound/​other OR yell at the service reps so much that they quit their jobs and megabus takes damage. Currently the service reps just chit chat around and they look like they’re about to play basketball mostly. Their goto response is «we know as much as you do».
Would not recommend to my worst enemy.

Despite the continuous negative publicity regarding Megabus, we decided to try it for a trip from Iowa to Chicago for my daughter at the University of Iowa for Labor Day weekend.
We made the reservation in April, clearly receiving confirmation that the terminal location was in Iowa City near campus.
Lo and behold, today we received an e-​mail stating that the location was changed to Coralville, IA – several miles away.
I suspect that they knew the location would be changed at the time we purchased the ticket, but didn’t inform customers of that, hoping to dupe people into buying tickets based on false information and knowing that credit card charges greater than 60 days generally cannot be disputed.
Why is this company still in business?

Let me save you some pain. JUST DONT DO IT.
What a joke company. I’ve used megabus a lot and every time I ask myself, why… simple put the price was cheap for me. Atl to gainesville round trip. Today I had it enough. This will be absolutely the last time I ever use this retarded company again. 2 hr wait time for the bus is a norm for these idiots. Not to mention they line you up in the sun for hours. But dont let this fool you. Every now and then, they are on time. But the best part, if youre not there because you think they will be late as usual, guess what? You just missed your bus. The staff? Unprofessional. What more should I say? If you don’t mind the suffering in the heat with a bunch of unprofessional people go for it. Otherwise, not worth it. Trust me you will thank me later.

I had 2 good experiences with MegaBus and one horrible one. Buyer beware. I had a reservation from Gainesville, FL to Atlanta. The bus was over an hour late. Unknown to several of us waiting, they sent and unmarked replacement bus. When the driver arrived, he didn’t bother to tell several of us waiting on the benches at the stop what was going on. We ended up getting stranded. I called customer service and they rudely told me the replacement driver had no obligation to tell anyone anything. I asked for at least a refund, and said to send an email. I ended up losing my $ 29 fare and had to rebook the next day on Greyhound.
Buyer beware, and if your bus is late you better check every unmarked bus that shows up.

Horrible experience. I don’t typically complain, but I had to wait in the Atlanta heat for over an hour, no refund was offered and nobody had any information to give. I will not use this company again.

This company pays advertising firms to post good reviews but I’ll tell you the cold truth. You get what you pay for. Yes, it is super cheap but that comes at a higher cost. The bus was late over two hours both ways, seats were uncomfortable, and don’t fool yourself into thinking you’ll get two seats for yourself.
Pretty much the worst customer service and experience in my life.
I hope you all take this review as a warning and decide to drive on your own or find anterior arrangements.
Good luck!

My Megabus experience was definitely one for the books. It wasn’t horrible but it definitely wasn’t smooth.
I was on my way to DC for a college tour. The trip started off lovely. the bus schedule was on time & everyone was so nice. The line-​up at MARTA Civic Center Train Station was kind of weird but it got taken care of.
When we got to VA, it was scheduled for the buses to change out but the new bus came and ended up breaking down. Because the replacement bus was in DC, our trip was put on hold for six more hours. which made the 10 hr trip into a 16 hr one, easily.
Regardless, it sure did beat the burden of me flying or driving & the bus ride back was smooth.
I would ride Megabus again though. Maybe a shorter distance next time.

DO NOT TRAVEL MEGABUS. I tried to use their service and their first bus from Gainesville, FL to Atlanta, GA was over an hour late causing me to almost miss my connecting bus from Atlanta to Durham. Megabus never once notified their customers that the bus would be late, nor do they offer any refund or compensation even though they would be at fault. This bus cost $ 30 one way.
Their second bus from Atlanta to Durham was also over an hour late giving me an impression that being extremely late is a norm for the company. I called customer service and all the woman could say is that «I’m sorry you feel that way», stating that there was nothing she could do to assist me. This bus cost $ 60 one way.
On my third bus trip returning from Durham to Atlanta I arrived on time yet again. Because it was hot outside I decided to wait in my car, as most people do, until I saw the bus pull up. Expecting them to arrive late, I didn’t want to stand out in the sweltering heat for over an hour for their service for the third time. When I got out a lady informed me that the bus to Atlanta had already left (on time) and that they came in an UNMARKED bus. I called customer service and the representative stated that somewhere in the Megabus contract, in the fine print they state that they occasionally use unmarked buses without the Megabus logo and Megabus doesn’t have to inform you when they choose to use one.
Ultimately, the rep would not refund me my $ 60 nor put it towards another trip, leaving me stranded at Durham station where I am still sitting currently until the next bus comes. She offered to set up another bus reservation but the next bus doesn’t come until 5 hours later for another $ 65 over the phone, leaving me with no option but to spend over $ 120 to get home one way. She offered me an email,
to help with any customer service issues but would not let me speak to a supervisor. I read online that people have waited 3 months just to be refunded $ 30 via their customer service system so I am instead posting online to warn people about their services. I suggest taking a rental car or even taking Greyhound. If for any reason you miss a Megabus you will end up spending far more than a rental vehicle. Keep in mind I am still sitting at the bus stop with my situation unresolved. DO NOT TAKE MEGABUS.

Recently I was a customer on the Megabus leaving LA going to Las Vegas May 1^st — May 3^rd. My experience using the Megabus was horrible, for a lack of a better word. On the way to Las Vegas the bus driver was rude. She was yelling at riders, talking demeaning and made the whole experience extremely uncomfortable. I was very displeased and did not feel welcomed for something that I had spent my well hard earned money on.
To follow that on the return trip I was left stranded in the dessert. As you may or may not know traffic was extremely heavy that weekend and it was very hard to get a ride from my hotel to the bus stop. I waited for an hour and a half to get a taxi until I had to give up and get in a car with a bunch of strangers so that I can make the bus. After getting my luggage out the car I saw the bus pull off, I waved the bus down with hopes that the bus would not leave me stranded in the middle of the dessert to my surprise and dismays not only did the bus driver leave me but he also taunted me by waving back at me and pointing at his wrist while he drove by.
By the grace of God I was able to rent a car on one of the busiest weekends in Vegas but I was extremely shocked and disgusted with my Megabus experience.

To be Honest I took megabus due to there extremely cheap fares and ok responce frome other riders. It cost me 10.00 round trip to Atlanta to Columbia. That is cheaper than gas. I believe I would be spending 40 dollars round trip on gas and 50 dollars on Greyhound. Once you purchase you fare just print out your confirmation no (which is your ticket) on to the bus.
The Station…
The bus Megabus Station is at the Marta Civic station. It was Kind of wired since there were any signs or attendant from Mega bus to assist u while you are are waiting for the bus to arrive. I had to ask some guy I believe was homeless if I was at the megabus stop. Again it was odd. No signs just people standing around.
Boarding Process and Service.
Once the bus arrives the Megabus staff (about 3 or four) appeared out of nowhere. One lady had a clipboard of all ther confirmation numbers for that route. But really glanced at it. There is a Weight limit on luggage up to 50lb but i did not see any staff care about that. I notice some riders brought on 100qt tote full of cloths or 4 luggage with no problem at all.
The Bus…
The bus was fairly clean. No odd smells. The lower level had tables towards the center and the bathroom in the back. Trash bags through out the bus. The upper level had mostly seating that recline. Two prong out lets were available, but only operable while the bus is in motion. There is free Wifi, but the speeds are not as fast to stream on Netflix or Hulu. The temp on the bus was fairly cold.. Our departure was at 11am and left exactly at 11am, The ride was a little bumpy on the regular roads, but on the freeway it was smooth. The bus Arrived at 220 om Ten minutes early than the posted time.
Getting the Cheap fares …
The fares are cheap when you book more than 2 weeks in advance. Less than two weeks the fares can be equal to or mare than Greyhound. They do make less stop or nonstops than greyhound on most routes. And almost all there bus stops or in Regional Bus or Train Station.
The Verdict and Tips…
I would recommend bring a jacket or coat due to the temperature of the bus. I took the advice of another Unilocaler Laura R. on bringing a outlet extensions and headphones or earplugs which is also very helpful.. Since there could be uncontrolled children and single prong outlets. Overall I have never been a fan of driving more than 2 hours, but taking Megabus kind make e reevaluate how I travel. And yes I would take Megabus again for short travel.

I know on the website, tickets are non-​refundable but my boyfriend had a nightmare of a time trying to transfer his ticket to same day bus change. He missed the bus (things happen and BTW, we found way cheaper prices for better… way cheaper :) Atlanta offers same day bus change BUT they were not even going to tell him if any seats were available for the later bus time. basically told him to show up and he could get on because he paid for a ticket to Atlanta to Baltimore already. Well, after calling back twice to say, that doesn’t even make sense, he can’t assume seats are available because he needed to get back home today, he gave them a sob story and that’s when they said «well sir, no seats are available for the 6:30pm bus time.»
Lost money, that clearly wasn’t worth it but should make it easier to do same day bus change AT LEAST if there is no refunds.
But now that we don’t need to use megabus because we found something better to travel by Atlanta to Baltimore for our long distance relationship, just be there early to catch the bus if you’re going to use them but look around for way better pricing. It’s possible.

I have used Megabus twice. Charlotte-​Atlanta and Philly-​DC. Both times the bus left ontime and got in early. The earlier you book the cheaper your fare. The first person to book mid to short range rides goes for $ 1. If you look when they first open inventory which they do every few months you can see those $ 1 seats and even get $ 1 each way if your fast!
Some buses now do seat assignments for premium seats at a supplement. I think it is worth it. I tried once in a regular seat to use a laptop and gave up with the person in front reclining into my lap which made it next to impossible. When you book it will tell if you seat assignment is available on that bus. They only pre reserve the premium seats. There is a table with 4 seats. You face each other but no one lays in your lap that way. It only costs $ 1 and its worth it. You also have a spot to set the laptop if you use one. Then for $ 3 you can get the seat that has an open stairwell in front of you. Again-​nobody lays in your lap. For $ 5 and I did this last time I got the front row upstairs with a big picture window. It makes the trip much more interesting and the time goes by much faster. Id opt for that most anytime its available. There are 4 of these front row seats.
The one trip the driver was on the PA often. The second trip the driver never once got on the PA.
They DONT allow extra bags. If you have more than one bag you have to get another seat, and then you get one bag per seat. This keeps the bag well from overflow. The weight limit is 50 pounds and they will weigh with a hand held scale if it looks heavy and there is a charge. So this bus is not meant to be a freight hauler or moving service be forewarned! If you attempt this anyway you will fail and be stuck with all your stuff on the street, and miss the bus on top of it!
Make sure you go to the bathroom right before departure. You will be glad you did. The bus does have a restroom yes, but if you can avoid it do so! If you do have to use it DONT LOOK DOWN! So for these reasons I try not to drink much before, or on the bus. Skip that big morning coffee!
The website lists the places to catch the bus and there is no sign to mark the spot. It just comes up to that spot. A few are well located but often they are in obscure places where they can find a place to pull up a bus and probably at little to no cost. Always check the website right before departure too as these spots often change. I thought it would be great to just go on day trips or a quick overnight trip anywhere so I went through the places these buses stop and almost everywhere it made the trip unadvisable. What fun is it going to an obscure mall in the far out burbs and then having to make your way back there to catch it home. There went that idea! A few cities are centrally located but many are not where you would choose to arrive if you had a choice.